understaffed and overworked
Legal Secretary (Former Employee) – Tampa, FL – September 28, 2015
Although the pay was good, I felt this office was poorly managed and way understaffed. We handled commercial insurance defense dealing with multimillion dollar cases, which at times had multiple defendants. It was very unorganized causing undue stress and much wasted time. There were only two secretaries/legal assistants who handled all files doing everything, including opening files, sending out and responding to discovery, scheduling, retaining experts, trial preparation, etc. There was no file clerk or additional support staff to handle non billable administrative duties such as opening new files, mailing, copies, closing files etc. The mail would sit in the senior partner's office for a month at a time until it was reviewed by him and billed for. This made it difficult to keep files up to date with current documents. Much wasted time was spent searching for documents that were needed for upcoming hearings, mediations and trials. Long hours were spent working through lunches, coming in early, staying late and working on weekends to keep up with demand.
poorly managed, understaffed and overworked