There's more to Auto-Owners Insurance Group than the name implies. In addition to auto coverage, the company provides a range of personal property/casualty and life insurance products to more than 3 million policyholders. Auto-Owners Insurance Group operates through subsidiaries including Auto-Owners Life Insurance, Home-Owners Insurance, and Property-Owners Insurance Company. Its Southern-Owners Insurance subsidiary offers property/casualty insurance in Florida. Auto-Owners Insurance also sells commercial auto, liability, and workers' compensation policies. Established in 1916, the company operates in 26 states nationwide and is represented by more than 6,000 independent agencies.
Auto-Owners operates 85 claims, underwriting, and marketing offices in its 26-state service territory. The company's largest markets are Florida and Michigan.
Auto-Owners' revenues come from insurance premiums, as well as investment income. The company's property/casualty business accounts for about 90% of revenues and 80% of profits, with the remainder coming from premiums and income from the life insurance segment.
Auto-Owners reported a 5% increase in net written premiums in 2011 to nearly $5.2 billion, primarily due to growth within the Auto-Owners Insurance, Auto-Owners Life, and Home-Owners Insurance divisions. Total revenues were some $5.7 billion, while net income was reported at $69 million.
Auto-Owners is focused on growing its business by establishing strong relationships with independent agents and by diversifying its product offerings. The company has also expanded by adding sales and service facilities in new and existing markets. In 2011 Auto-Owners opened five new branch locations to handle claims in Ashville, North Carolina; Kennesaw, Georgia; Little Rock, Arkansas; Madison, Wisconsin; and Sioux Falls, South Dakota. The Little Rock location also provides underwriting. New construction that year included a backup data center in Traverse City, Michigan, and offices in Broomfield, Colorado, and Columbia, Missouri, to replace existing branches. – less