The required 10 hours Monday to Friday, 7 hours on Saturdays, when one is exhausted, but 1st of all did not agree to those terms when applied and hired Mandatory OT is unfair. The required daily production should be a range and not an exact number people abilities range. Continuous changes one day told to do your job one way, days later told to do it a different way (confusing and frustrating).
Answered - Processor I (Former Employee) - Daphne, AL
Taking away benefits from patients who needed it.
Answered - PHAD Nurse (Former Employee) - Edison, NJ
Meeting 24 hr. turn -a- rounds on time...
Answered - Service Support Specialist (Current Employee) - Daphne, AL
The number of calls expected to take in one hour. All calls were different and some took longer than others.
Answered - Customer Service Representative/Call Center (Former Employee) - Daphne, AL