AutoAnything Employee Reviews

Found 14 reviews matching the search
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It's a job that pays the bills
Software Engineer (Current Employee) –  San Diego, CADecember 4, 2016
Only come here if you have no other options. The job pays well, but that's all you'd be coming for. There's no real career path and you'd probably not want to enter management here anyway, it hasn't been a high performing organization the past year. Lots of finger pointing and disgruntled employees everywhere. Lots of employees have abandoned ship the past year.
Pros
Backed by AutoZone
Cons
Bureaucracy, old leaky building
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work life
Customer Service Representative/ sales (Former Employee) –  San Diego, CANovember 29, 2016
Very faced pace environment. Did not receive commission for customer service/ sales position, which i felt did not create much motivation. Very angry customers.
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Not sure where to start
Merchandising (Former Employee) –  San Diego, CADecember 3, 2015
The atmosphere felt like high school where employees hung out in cliques so being a new employee, I felt like an outsider even in my own team and department.

Workload amount was ludicrous so the resulting high stress didn't justify the compensation (which was quirky). The end of a typical work day felt like finishing a 15-hour shift at a hospital.

Pay was low; I was making more at my previous job with less commuting distance (before being laid off). I think the low pay was to justify the mandatory 5-hour a week OT which they claimed would balance out on your paycheck (I still made more at my last job).

Was told during the interview process that AutoAnything's corporate culture fostered collaboration, teamwork, innovation, and they loved input from newly-hired employees (since they're outsiders looking in with a fresh perspective). I was castigated for offering new ideas and ways to improve the department. And there was no collaboration opportunity; just clock in, do your work, clock out.

Was told it would take about six months to learn the ropes and not to get discouraged and would get plenty of help from management regarding training. It ended up being sink or swim, zero help after one casual training day, and I was getting yelled at four months into the job for still struggling. (Why paint a false picture? I am a grown up and I can handle the truth from the start.)
***This is probably the main reason for the high turnover rate for the job***

There were several of us who had the same job for the department and I was told the job was "the foundation
  more... of the department" but yet a bona fide training program was non-existent (meanwhile the customer service department had weekly classroom training sessions and they were very military about staying on top of it.)

There is promotion opportunity but it felt like you had to have the insider tribal knowledge from being there so long (5-7 years). Promotions happened due to seniority or being in the "cool kids" clique. Otherwise, people would make lateral moves to different departments.

Monday is uniform day and Tues-Thurs. is business casual and Friday is free breakfast and casual dress day.

If you're looking for a paycheck, this company can accommodate you. If you're looking for career growth without the political drama and an insane workload, seek employment elsewhere.
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Pros
Friday breakfast
Cons
Low pay, ridiculous workload
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Fun people, poor compensation, highly poltical envirnment
Senior Business Analyst (Current Employee) –  San Diego, CASeptember 23, 2015
This is a company that can't get out of its own way. They were in the right place at the right time during the late 90's dot-com boom but they're struggled to mature out of this initial success.

It's a company with moderate intelligence, conservative values, and good enough SEO for the moment that they can survive some sloppy decision making. If you know how to play political games and manage perceptions well then you'll succeed here.

AutoAnything is kind of like a flailing teenager that has the potential to be really great in about 5-10 years, but there's a lot of growing up that still has to happen and a lot of childish habits that need to be outgrown.

Dress is pretty casual, which is nice, except on Mondays you have to dress in the AutoZone (parent company) uniform. At meetings you have to do a chant about what a great company AutoZone is while spelling A-U-T-O-Z-O-N-E with you body (like the YMCA dance).

They make an effort to do small fun things like breakfast every Friday, parking lot BBQs, and heath competitions.

Overall, it's not horrible, but don't confuse success with maturity.
Pros
free friday breakfast, AutoZone discounted stock purchasing
Cons
don't keep up with market compensation, inexperienced leadership
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Good job and great people
Merchandising Team Member (Current Employee) –  San Diego, CAOctober 26, 2014
Smart co-workers, huge untapped growth potential and a dynamic industry make this a good place to work for most people.
Pros
Free Friday Breakfasts, Parking & Workout room
Cons
Low salaries, few vacation days & high Health insurance costs
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Long hours, poor pay.
Hybrid Agent (Former Employee) –  San DiegoSeptember 3, 2014
The only way to make money here is to put in long hours. Overtime is always available and is necessary to have a decsent check.

1/2 hour lunch during the 9 1/2 shifts.
Pros
Free Friday breakfast
Cons
A lot.
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Get in the zone!
Purchasing (Former Employee) –  San Diego, CAJuly 9, 2014
Working at AutoAnything, your days would fly by - the work was fun and somewhat challenging to keep you on your toes. I learned how to communicate my needs and how to work smarter and efficiently. Management was great, they were very supportive when available and would bend over backwards to help you out.
Pros
Free lunches & breakfast every Friday and get hang your coworkers.
Cons
Training
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Great if you just want a job without career advancement
Product Data Specialist (Former Employee) –  San Diego, CAFebruary 20, 2014
Middle management cares, but no matter how hard your manager tries for you, their decisions are overruled by the stingy upper management who cares more about making money and appearances than their employees.

Lots of activities, but after a while, you start feeling like you're a child being catered to. The activities become extremely childish and is just there to supposedly boost your morale. In the end, low morale still wins.

If you're thinking of moving up in this company and expecting higher pay, think again. Your best effort means nothing. In the beginning, you'll feel like you're at a great company, but after a year or two there, you'll start understanding why morale is low.

Because AutoAnything is too cheap to pay people with actual skills to fill positions in specific departments, there are a lot of lateral transfers from one department to another. This creates a problem because being familiar with the company and its products does not mean one possesses the skills to do what one was originally hired at the company for. Training becomes difficult and patience runs thin.

The only best part of the job are the peers. They're the only ones who will keep you sane, but of course, upper management won't like that because boosting one another's morale is ruining their image.

If you're just looking for a paycheck, this company is great for you. If you want to receive better compensation, seek a job elsewhere. AutoAnything will let their employees go if they find a higher paying job elsewhere. They will not try to match it, thus a lot of great employees
  more... have been released.

Mandatory 5 hours overtime each week. It's supposed to be optional, but, if you don't work your 5 hours OT, it'll be brought up during your review and frowned upon. This is their way of giving them more for less. Sure, you get double & a half, but those extra hours will take a toll on you.

AutoAnything does not trust their employees, so be aware of your surroundings and what you do.
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Pros
Free Friday breakfast, 401K (if you can spare it), peers
Cons
Low compensation, no appreciation, favoritsm
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AA is Ok when you need a job
Product Data Specialist/Analyst (Former Employee) –  San Diego, CaJanuary 10, 2014
AutoAnything is a great place to work when you...

A: Need a job
B: Have roommates and/or spouse that is paid more.
C: Have a 2nd job
D: Work in a favorable department in addition to B or C.

The perks aren't bad and they vary by department. Customer service loves to feed their team, and other teams may just provide donuts and coffee from time to time. Beware of the frozen milk that is served on Friday breakfast!

When you start thinking about your future, and career it becomes highly frustrating. A data specialist job is not very visible outside of a few companies, and for a majority of companies this role is considered to be a 'data analyst', or in some cases a form of product management. Which of course means a higher pay scale.

The people are great and you end up creating bonds to support each other. Management is so-so, decision making is slow and in desperate need of innovation.

A typical work week is 45 hours, it doesn't seem like much at first until you have other obligations outside of work.
Pros
Your peers on your team, talking about cars
Cons
Slow moving processes, low compensation, merit increases are around 4%, not properly recognizing good employees, frozen milk.
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Young staff
Product Data Analyst (Current Employee) –  San Diego CANovember 22, 2013
-Relax atmosphere
-Very specific skills
-Management is typical
-Co-workers are young
-No appreciation of work
-Good natured co-workers
Pros
Relax atmosphere
Cons
Compensation is below par
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Operations and customer service
Operations agent (Former Employee) –  San Diego, CAFebruary 19, 2013
Answered between 30 and 50 calls per day in the contact center for an online business. Troubleshot and resolved an average of 10-15 shipping and billing problems per day. Worked directly with manufacturers, drop-ship delivery services, warehouses, and other points of contact as I researched and mitigated conflicts between various arms of the supply chain. Assisted with the sale of numerous performance automotive products. Verified the technical aspects of unit functionality and compatibility while facilitating product repair, replacement and warranty.
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Fast Paced, Restrictive
Data (Current Employee) –  San Diego, CAAugust 18, 2012
AutoAnything runs extremely lean, leaving very little buffer to account for swings in workflow. The pay is at the low end creating moral problems.
Pros
fun activities on occasion
Cons
very little room for advancement
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Great Company
Customer sevice Rep (Former Employee) –  San DiegoMarch 13, 2012
Very busy company. Days went by fast. Good team members. They were very good to the employees,
Pros
very employee friendly
Cons
a few rude customers, but that is part of the job
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Overall rating

3.1
Based on 15 reviews
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2.9
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2.7
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2.9
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2.8

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