Demanding with little room for advancement
Choice Counseling Specialist (Former Employee) – Tallahassee, Florida – June 27, 2017
This job demands constant perfection, which wouldn’t be a bad thing if they were willing to pay for it. You are expected to clock in to the minute of your shift, monitor your call times, your hold times, your break times—all within very tight thresholds that you may not always have the ability to meet. Conflicting rules such as always taking your breaks on time but never rushing a caller off the phone make this job stressful for the money. Your coworkers and lead may have a sense of humor about it, the occasional team potluck does a little to lighten the mood, but ultimately there isn’t much money to be had here, and very little room to advance.