Pros: great co-workers, not too many lay offs in the it department, many programmers and engineers have been there for years.
Cons: idiotically political, stagnant, depressing, fear-based, low respect for employees who get things done, do not value innovation, deceitful management
Just a terrible company. One of the worst companies I've ever worked for.
- Management does not treat employees with respect, but with contempt. They will never own up to their own mistakes but will always lay blame on you. Most managers in this company act as if they're your lord and master rather than as a working colleague.
- They'll – more... jump through hoops for an executive manager...even if the direction and actions are questionable.
- Vindictive. These people are vindictive.
- They require everyone to take a "personality test" and reject great candidates all they time. They want people who can answer "corporately" and they take hair sample drug tests: this is how much suspicion and contempt that they view their employees with.
They lie to everyone and they lie to each other. They care about politics and not about service. If you decide to join the technology department, you'll probably lose your job within a few years once they start moving everything over to Texas - oh, they'll lie to your face about keeping the tech jobs in California, but they won't. They'll be moving their main "technology infrastructure" to Texas.
The most enjoyable part of my job was working with my peers. Great people, most of them. Talented and got done what needed to be done, but the people who managed us all were completely and hopelessly useless.
From the useless and overpaid execs to the useless and overpaid group manager down to the useless and over paid supervisors, the management of this company is it's greatest WEAKNESS. Most managers in this company are "bosses" but they are NOT "leaders." Good leaders usually leave.
All this will, and already does, effect member services.
I used to respect the Autoclub brand, but after working for them, I'm disgusted by them. – less