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Avadyne Health
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8 reviews

Avadyne Health Employer Reviews

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Job Work/Life Balance
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Dealing with the complaining public is never easy.
Customer Service Representative (Former Employee), Moline, ILMay 19, 2014
Pros: relatively relaxed atmostphere
Cons: dealing with the ailing public
I loved the small office atmosphere. Fellow employees are willing to help. If you can handle telling sick, poor people--even if their spouse just died, that their bill is getting ready to leave the office for "further review" (collection), so they need to set up a payment plan---then you'll be fine. I started off at 11.25/hr, and six months later I – more... quit at 11.50/hr. Advancement is possible, and likely. Overall great place to work! – less
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Be prepared to call irate customers every day!
Patient Service Representative (Former Employee), Billings, MTMarch 11, 2014
Pros: working monday-friday with weekends off
Cons: very irate customers on a daily basis
This job is ok as long as you can deal with calling angry patients who want to argue about their bill. Management was ok, but seemed annoyed whenever you needed help on a call. You end up making about 100 calls a day, both inbound and outbound, and should be prepared to deal with grumpy people. Co-workers were great people. Not a job for people who – more... cannot take criticism easily. – less
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A fun interesting Company taking baby steps
Software Engineer (Former Employee), San Diego, CAOctober 23, 2013
Pros: free soda, free water, free snacks, free office supplies, free tissue
Cons: benefit, pay was not great, bonus was not paid as often as promised
Typical day at work is a dedication to replicating and solving bugs, and I learnt XML pretty quick out there. I learnt troubleshooting and debugging by using Putty and Tomcat, and JavaScript. Co-workers are really great team workers. The hardest part of the job is when work is done and I have to wait until a bug is given to me and that waiting period – more... is such a painful boredom. I like to keep and stay busy, and the most enjoyable part of my job, was the excitement I get when starting on a new bug reported to my attention. Most of the times, I receive bugs that have been left behind since they were called boring and hard, but I love those bugs because it just makes me learn more each time I tackle a bug or a reported issue. The reason I was laid off from that Company was that it was losing clients, leading to the loss of finances. – less
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Great place to work with friendly co-workers and management.
Senior Patient Service Representative (Current Employee), Cedar Rapids, IASeptember 4, 2013
Pros: work at home opportunity for qualified staff
Cons: calling patients at home which can lead to irate patients.
My day starts with running a tally of how many accounts are in each report that I work. These reports catch all employee errors which I am responsible for follow-up on. I communicate via telephone and email with staff at the hospitals we do billing for, and do any follow-up that needs done. I am a supervisor, so I am very familiar with handling escalated – more... phone calls.
I work with great people who sincerely care about each other - we are very much like family. The management greet you each day with a smile and have an open door policy. They will talk with you about any work issues as well as what funny thing your dog did last night.
The hardest part of the job for me is not seeing staff each day - I work from home. The most enjoyable is knowing that I have accomplished what I set out to do that morning. – less
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People are wonderful
Patient Service Representative (Current Employee), Olathe KSMarch 30, 2013
The people are great and so nice to work with. The managment sometimes acts like your to much of a bother to help when you have questions. Its a call center so if you like talking on the phone great place to work.
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Medical billing; growing environment; lots of changes.
Insurance Specialist (Current Employee), Des Moines, IAMarch 21, 2013
Pros: relaxed casual dress
Cons: equality and being able to keep up with all the changes, some contracts have been lost. not sure how many of us will be needed in the near future.
I follow up on Medical Billing claims, sometimes rebill claims or send to the next insurance or set to bill patient for balance. Updating Insurance information and patient demographics. Phone calls to insurance companies on where the payment was applied or why not paid.
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Laid Back Fun Place To Work
PATIENT SERVICE REPRESENTATIVE (Current Employee), Olathe, KSOctober 19, 2012
Pros: overtime and make up time for appts
Cons: benefits are not good.
Learned Billing through the hospital systems.
Co Workers and Management are Laid Back and easy to work with