Technology Company excelling in Telecommuications Hardware/software
Program Management Office Leader (Current Employee), Denver, CO – May 12, 2012
Pros: virtual office allowed
Cons: work/life balance
Global company striving for best in class services. Consistently laying off large numbers of it's labor force. Great management in the Managed Services division.
Technical Support (Former Employee), Denver, CO – April 25, 2012
Pros: strong compensation package
Cons: negative culture, management does not hold to stated values, no career path, skewed work/life balance
The work itself is fun, challenging and rewarding. However senior leadership has done everything in its power to squash any culture the organization had, they are unable to follow their own values promoting the purposeful misleading of customers and business partners while masking true company results to improve numbers. The good news is the overall – more... benefit package is strong, however there is no career path and workforce adjustments at mid-level down is common place. When I left the company I was expected to work at minimum 7 days and 65 hours per week with no end in sight. I am fine with long weeks to finish a project, but this is to cover for recent layoffs, so the work / life balance has now been ruined. – less
Avaya was an excellent company to work for due to the business culture and environment
Customer Care Representative (Former Employee), Norcross, GA – April 24, 2012
It was truly a pleasure working with Avaya. The company had a great business history and encouraged employees to not only exceed in their roles but also provided career advancement as well as individual advancement. It was an honor to be employed by Avaya and given an opportunity in the future I would enjoy being apart of the organization again.
Staging Technician and IP Office expert (Former Employee), Southaven, MS – April 2, 2012
Pros: learned many things, that i can use in the future
Cons: not many.
Avaya moved a few of us up here to Mississippi from Florida, and then closed the whole place down, stranding us here. I took my retirement, and am getting by, now.
Territory Account Manager (Former Employee), Allentown, Pa – March 19, 2012
Pros: high salary
Cons: very week sales management
I was hired as a sales person and paid well. However I was not given the territory of the person I replaced. I was given less than 1/2 the territory and after 2 months on quota they let me go. I wasn't selling direct, I had to rely on the channel to sell. They let a lot of people go at the end of last year to lower costs before an IPO. Read their 10K – more... - billions in debt! – less
International Order Service Agent (Former Employee), Westminster Co. – March 1, 2012
Pros: stable, great pay, close to home
Cons: great place to work until they outsource
Great place to work until they outsource, decent benefits, flexible work schedule. No relocation offers when they move operations, have to apply like a new employee.
Senior Technician (Former Employee), Illinois – February 24, 2012
Pros: benifits and pay, but only if your union
Cons: no respect, even after years and years of loyal service.
All Avaya cares about is making money. They work their employees to breakdown, expecting them to work long hours, always on call, change schedules at a moments notice with no concern for the workers health and well being. They treat the large business customers like royalty (to their face only) and the small business customers like a thorn in their – more... side, breaking contracts with them as they please. – less
I agree completely. I worked for Lucent from 96 through 2000. They cared about their employees and treated you with respect. Avaya cares nothing about their employees it is all about the money. They hired me and then let me go after 4 1/2 months 3 weeks before Christmas! That is cold and uncaring! I left a good job to come to Avaya and it was a huge mistake. It doesn't look good on the resume to have less than 6 months. I should have never left my previous employer to come to Avaya.
Avaya
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Provided well for me and my family.
Customer Service Rep (Former Employee), Oklahoma City, Oklahoma – February 16, 2012
Great benefits, medical, dental, tuition reimbursement.
Not a fun place to work, it was hard to teach to people India my job.
Product Engineer (Former Employee), Milpitas,CA – February 7, 2012
Pros: after 14 years, i made a lot of friends, learned new skills.
Cons: downsizing, we all knew most of us would lose our job.
Avaya, was a spin off from Lucent which was a spin off from AT&T. I remember Don the CEO flying in saying they needed a major layoff to reduce costs. His next sentence was defending the purchase of the second corporate jet. He said, You can’t expect the executives to use public transformation. Also commented on the executive golf course which he said – more... was where the deals were made. – less
Coleman – March 19, 2012
I agree completely. I worked for Lucent from 96 through 2000. They cared about their employees and treated you with respect. Avaya cares nothing about their employees it is all about the money. They hired me and then let me go after 4 1/2 months 3 weeks before Christmas! That is cold and uncaring! I left a good job to come to Avaya and it was a huge mistake. It doesn't look good on the resume to have less than 6 months. I should have never left my previous employer to come to Avaya.