Pros: great team work, fun contests, great communication
Cons: very minimal income increases in comparison to list of responsibilities.
my daily routine would go as follows:
opening shift: open store, complete banking procedures, pick up voice mail, establish daily plan as well as goals for store and for each associate/manager, housekeeping before store is opened, leave a voice mail in response to District Manager, set up marketing/sales, work on that days project, work on shipment, – more... and most importantly accommodate each customer within the first 10 seconds of their arrival.
Closing shift: look over daily planner and read over the stores goal as well as my own and figure out what i have to make sure we accomplish before closing, also read over my projects, an hour before closing we began housekeeping throughout entire store, at close we did banking procedures, figured out how we did compared to our plan, call in our daily stats to our District Manager and left her a quick action plan for the following day.
I learned a great deal of responsibilities and I gained a lot of experience. We did everything by the book and I learned how to complete incident reports, loss prevention reports, general reports. I also learned how to screen potential employee prospects and interview along with following up with their references. I learned how to prioritize and how to solve problems on a daily basis.
I absolutely enjoyed all of the staff i worked with. The associates and i had a good working relationship and we respected each other. The management staff i worked with created a great team environment and we all got along great.
The hardest part of the job was getting the shipment out and ready on time. The shipment would normally arrive late and we had a short amount of time before it was required out on the sales floor.
The most enjoyable part of the job was working with a great team and providing great customer service. We had regulars who would drive out of their way to come to our store in particular. I really enjoyed helping our customers find exactly what they were looking for. – less