Avis Budget Group
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58 reviews

Avis Budget Group Employer Reviews

Compensation/Benefits
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the job was an outside position for rental car returns
Customer Service Representative (Former Employee), Houston, TX –
Pros: job description
Cons: bad scheduling
It wasn't a very hard job but the scheduling wasn't so greatfor me.there were bogus dress code policies such as hair color and you couldn't wear hair pins
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Bonne expérience professionelle à court terme
Agent de réservation (Former Employee), Barcelone –
Avis propose une très solide formation commerciale, le cadre et l'ambiance de travail sont agréables (barcelone).
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Productive and fun workplace
Sales Co - Ordinator (Former Employee), Gauteng –
Pros: earned a good salary
Cons: long hours
A very busy day at Avis rent a car, I have learned alot to deal with pressure and to to the job to the best of your ability. My co - workers were good friends to work with. The hardest part of the job was dealing with angry customers. Most enjoyable was getting recognised for your hard work by your co - workers and your manager etc.
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Horrible company, bad treatment of employees, bad management, lying, bullying, mistreatment
rental agent (Former Employee), anonymous –
Pros: uncapped commissions, 40 hour work week
Cons: bad management, bad environment, bullying, bad employees, unfairness, no standards or ethics, favoritism
I have worked for many companies, avis budget is amongst the worst. First off, this stupid company hires people deceptively- they hire only or mostly for peak season but make people think they are going to be permanent employees. The employees are told they are on probation and are made to come to work every day---even while sick, missing everything – more...  else, while the older employees call in sick whenever they want. There are no standards or fairness with this stupid unethical company. Older employees can call in sick as much as they want, those on a 'false probation' will come to work sick and be put on crazy shifts, sometimes even 9 days in a row. New hires will have to take bullying from other employees, from managers, because they are on probation and are scared- and the worst part is, in the end before their 90 days is up- avis will just GET rid of them, for no reason-- even if they did everything right, even if they are good sales reps, came to work everyday-- avis will jsut get rid of them. Avis treats these employees as if they are nothing...avis basically just USES them for three months while lying to them. THe bad thing about this sick company is that-- it gets rid of GOOD employees and keeps BAD ones or ones who arent good sales people or who call in sick or who don't even want to be there or who don't even work at all. . They have no ethics nothing. The managers even sabotage them by not telling them if they are doing something wrong so in the end they'll find any excuse to get rid of them for no reason at all. Ive never witnessed such a ridiculous and unethical disgusting company before and the way they run things. There were employees there who would leave in the middle of work and no one would say anything, people who wouldn't even take customers, people who were hostile and caused problems-- avis didn't get rid of most of these people they KEPT them- it made no sense. the older employees call in sick, scam customers do anything they want and avis doesn't care. But employees who worked HARD did their job were very good employees, avis got rid of like trash. nothing this stupid company did made ANY sense. Employees who were stupid and even bad sales people, racists, even people with criminal records were kept at avis...but people who were hard working dedicated employees who were even good sales people avis just got rid of. It seems avis just wants to keep the scam artists, lazy workers, liars, cheats etc..its a disgusting unethical company run by low lifes and idiots. I witnessed sales people blurting out racist comments LOUDLY during work, and the managers did nothing about it and hired these people. many sales people were bullies, downright evil mean people who abused other employees and they were allowed to do this. Everything is based on favoritism and who the immature managers like, and since the managers are immature and stupid people who knows who they like...they are some of the dumbest people you will meet or find in management positions...

The managers aer immature rude pathetic people. The sad fact is that employees who do their jobs, are good employees or do it well will be let go. The weird thing at avis is--there is NO standard by which they keep or let go of employees. They will let outstanding good people, who are even good sales people go, while keeping idiots, liars, snakes, and jerks. They will tell people they are on probation and just use them for three months, those poor people who work hard, will come to work sick, and all sorts of things, they will have to take abuse from the avis employees, the older senior employees will bully and harass newer employees and mistreat them and managers will too.. in the end those who worked hard and were good employees avis gets rid of, but the ones who call in sick or have excuses or are bad employees avis will keep...nothing avis does makes sense and its a very strange company with no standards no ethics nothing...

They will keep people who are lazy and sit around and do nothing and get rid of the best hardest workers..it is the weirdest company you can think of. There is no job security as even if you are performing good sales, and are a good employee, they will make up some reason to not keep a good employee, but will keep lazy rude jerks, even people with bad records. They keep people who don't even like to sell, who don't even want to be there and who quit later.The managers are terrible people, and the entire company is run unethically. The agents will scam customers to no end, and these people are the ones avis keeps, as long as someone is a liar, scam artist, or bad avis will keep them. Honest good people avis doesn't seem to like at all. The managers are immature and even bully the sales agents or the good people, and let the bad ones get away with anything. it's all about who the managers like and nothing else. Nothing else matters with avis really- the company has no integrity or ethics. They just like to scre anyone they can in any way. If there is a good honest employee who works hard, comes to work everyday, does good in sales, avis will get rid of them!! If there is a BAD employee who lies to customers, scams them, is mean, rude aggressive dishonest, just so bad avis will keep them and let them get away with ANYTHING they want. Some of the people working there are animals, and such bad mean people it's surprising but avis likes these kind of people. The managers are the worst..the managers are 20 something , who are little children and have no concept of management or customer service. The rental agents know more than these pathetic managers, and the managers get mad if someone calls them out on their lack of knowledge or shows them what they're saying isn't true. The managers will even make up lies during people's reviews...they have NO ethics- they are the worst managers ever...they will even ruin people's sales on purpose..There is so much about this bad company to talk about and warn others about, but it is a VERY hostile work environment full of bullying, jealousy, mistreatment, lies etc...

many sales agents just sit in the back too and yell at the new hires to take customers, even if they are sitting in the back chatting. The older agents are the worst the ones who've been there for 20+ years and are jerks and mean people or jealous if newer agents are doing better than them and they have no sales skills either. – less
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you cant go to the bathroom 8 hours standing
sales associated (Former Employee), Orlando,fl international airport –
By far the worst place to work, we started with a group of about 20 and at the end of two months nobody was left.
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Productive & sometimes rewarding
Shuttler (Current Employee), Atlanta, GA –
Pros: employee discounts
Cons: no benefits
My day starts with a pre-shift meeting, telling us how many cars will be in & out off the airport. Management needs more managerable skills. The hardest part of the job is when we're over booked with reservations. The most enjoyable part of the job is when the customer is satisfied.
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Worst mistake to start for this company and waste good working years of my life.I'll bet that this review will go no where just like all Budget Things
Manager (Former Employee), Lower Mainland –
Pros: discount on auto purchase
Cons: poor management in every respect.
This is about the worst place you would ever want to work. You are always understaffed and most of your co-workers are poorly picked and have no interest in even being there. They just take the job until something else comes along. Top management has no idea as to what goes on in the field and should they ever come out to review the location they are – more...  unsupportive and negative. Basically management doesn't want to do the job, just collect the returns from your hard work. I have learned that Budget teaches you to be on your guard with management as things are not what they seem and that they can and will turn on you without warning and an investment of your time for your future and the future of the company is unrewarding at best. Most people with any drive don.t mind working hard however if Owners dont care then why make the effort. Management should talk to the "right" people before making the wrong decisions about peoples lives who have invested their lives in working for him. Stop being fooled by those around you. They have been fooling you for years. Management knows who those hard working people are and is capable of fixing these concerns, the question is -- Will it be done? Or is this request for a review just another one of those time wasters? What have you got to loose by investigating ????? You know what you have to gain. – less
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Competive learning experience.
Counter sales agent (Former Employee), Dorval, QC –
Pros: major employee discounts
Cons: overnight hours
This job provided a competitive environment were sales was a priority. I learned how to manage employees,teach employees and build a competitive and healthy work environment. The most enjoyable part of my job was breaking sales records.
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productive & fun place to work
customer service associate (Former Employee), Tulsa, OK –
Avis is a great company to work for would possibly like to go back & work there again.
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great workplace. amazing team and company to work for
Service Agent/Driver (Former Employee), East Boston, MA –
Pros: driveing new vehicles free rentals
Cons: 14 hour shifts was alot to do driveing
I very exciteing job and was able to different jobs mechanic,driver,customer service, valet attendant, service agent learned alot from avis and have a trade to take with me to a different career.
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Fine company if Selling is ones Forte
Rental Sales Agent (Former Employee), Jacksonville, FL –
Pros: selling incentive
Cons: handling cash
A typical day was assigning cars and selling upgrade features whenever applicable. The job was actually fun and challenging, however, trying to finish my college degree, did not permit me to cover other employees' shifts when there were call outs. Other than that it was fine to work there
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Online Marketing Specialist
Online Communications Executive (Current Employee), Bracknell –
My experience and knowledge provides in depth skills of online marketing as I have been developing these through two global brands for 5 years.

As a project lead and by building strong relationships and working closely with digital agencies, local countries and in house colleagues I have launched a number of successful projects including a new Natural – more...  Search Optimisation (SEO) accounts

I have also led the expansion of the E-marketing campaigns focusing in personalisation, targeting and segmentation of the database to provide relevant communications. Other areas in which I also specialise in are; Pay per Click (PPC) and Campaign tracking management and implementation. With the industry being highly competitive I am always looking for new technology, which can be used to ensure the online leadership of the brand is maintained.
The Pan-European travel industry has allowed me to gain strong knowledge in consumer behaviour and trends. By understanding these, a strong strategy can be built and delivered even when new and unexpected challenges can be faced; for example economic climate.

Working in a global company has provided me with the understanding of the differences in cultures and behaviours and how situations need to be approached at an individual level. This is the same when I am working with peers at all levels, from student placements to Directors. – less
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Travel atmosphere
Service representative (Former Employee), Columbus, GA –
Pros: free time between flights to study
Cons: late flights due to weather
I loved being in the middle of a busy airport and to see the different cultures that come to Columbus and Ft. Benning.
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work for nothing
sales (Former Employee), Buffalo, NY –
Cons: pay
You will go through three inetreviws before they tell you its $8.50 an hour.
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Highly motivating place to work with friendly employees
Customer Sales Specialist (Former Employee), San Diego, CA –
Pros: excellent bonuses, fun atmosphere
Cons: no employee breakroom
My typical day at work would include greeting all customers who came in to rent cars. I would help train new employees on daily basis as well as other Customers Sales Representatives who needed further coaching.

I learned problem solving and to "work with what you have" when you have smaller or limited resources.

The management was helpful in coaching. – more...  They were trained in all areas and would often jump in and help wash cars if we were short of staff.

The co-workers were fun and team oriented. We often had mini compeitions with each other to make our motivation soar.

The most enjoyable part of the job was meeting so many different people from all over the country and world. – less
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Outdoor job, worked holidays and wknds
CS Rep, Airport Site, Counter (Former Employee), Phoenix, AZ –
Working here I had to work out in all kinds of weather. Rain or shine. Very uncomfortable working in the heat of Phoenix. Also worked inside at the counter and this is where I learned how to deal with very different people. Since it was at the airport, we worked with many people from around the nation and world.
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Productive and interesting
Administrative Assistant to Parts Manager (Former Employee), Miami, FL –
Pros: great experience, people wonderful, helpful
HR Department, admin asst, all office related services,

Parts Manager was dealing with mechanical issues, parts ordering, warranty issues,

hardest part was leaving

Enjoyable part was going to work everyday, just a great place to work, great employment family.
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High stress but also fun working enviroment
Rental Sales Agent / Counter Sales Represenative (Former Employee), Phoenix, AZ –
Pros: nice commission compensation
Cons: having to wait once a month for commission check.
It the counter and start renting cars, Up selling to tourist and business class. Tips and tricks for sales needs.
Management was never around when you need them but there when you dont need them, There would be 5 on Duty at a time and not available go figure. Co-workers are the nicest i've worked with. Hardest part of the job at first was the system – more...  program. I enjoyed the commission checks and work cook outs. – less
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Productive fun work place
Rental Sales Agent (Current Employee), Beckley, WV –
Pros: test drive all new cars, interact with customers.
Cons: not enough pay and no pay raises.
My typical workday would be, reserving cars for customers. Answering phone calls, detailing vehicles and do office work such as paperwork or customer service. I have learned how to run a business on my own. There is just me and my station manager that work there and I love her to death ! She is the best manager I have ever had. The hardest part about – more...  the job is getting customers contracts correct before they close. I enjoy sitting in my office interacting with customers all day. – less
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Productive and Fun working envitonment
Preferred Service Representative (Former Employee), College Park –
Pros: meet new and diffrent people
Cons: shift bids
I have learned so much work for this employer. Ive learned how to interact with cooperate customers. I've learned to handle fast paste stressful situation with tact.
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About Avis Budget Group

Avis Budget Group, Inc. (Avis Budget) provides car and truck rentals and ancillary services to businesses and consumers in the – Read more