Where work ethic comes to die
Customer Service Representative (Current Employee) – Pittsburgh, PA – August 19, 2016
I'm a part time customer service representative and primarily deal with our Preferred customers and checking cars back in. So far, I have seen our branch go through about 10 operations managers, a parts manager, numerous drivers and counter agents, 5 rovers, 4 city managers, and 5 or 6 airport managers. Moving up here is impossible. You have to be willing to move to another location to even be considered for a management position. Most days, I feel as though I'm doing to job of two to three people while getting paid for one. I'm almost never have help, and I've been the one training one of our newest managers in our computer system. Management is very hard to find when you need them, so there are times that I get no lunch break because of how understaffed we are.
Long story short: it may just be my branch, but my experience here has been awful.
Hard to get a break, management next to non-existant, terrible work environment