Aviva Employer Reviews

Reviewing new applications, keying on applications, and processing money coming in daily.

• Analysis for the business requirements provided by the clients and co-ordinate and discuss with client.
• Developing and changing COBOL and DB2 and IMS modules for business requirements and developing and changing JCLs and Procs.
• Developing and changing DB2 SQLs, Cursors and store procedures and testing them using tools QMF, SPUFI.
• Prepare test – more... plan and test cases as for client’s business requirements
• Executing Test cases and test scenarios and preparing test data for test scenarios.
• Analyzing the existing JCL’s and PROC’s and writing new JCL’s.
• Debugging the COBOL, COBOL-DB2 Programs and bug fixing.
• Maintained the quality standards and documentation.
• Prepare test plan and test cases as for client’s business requirements
• Executing Test cases and test scenarios and preparing test data for test scenarios.
• Generation of weekly status reports attending Status Reporting.
• Reviewed codes developed by other developers. – less

Learned to multitask. Made decisions as quickly as the phone would ring. Upper management would change direction of corporation yearly.

Keep clients (General Agents, Agents and individual clients) happy.

Employer Mphasis Ltd, client Aviva.
it was good working with Mphasis, learned a lot.
good work culture.

The company lacked security which is why their doors were shut this year.

I had a wonderful and enriching experience working for Aviva. A company that was completely understanding I was a single mother of a very young child so if I ever had to miss time, they were more than kind. They were very laid back and always helpful if you need it, and a very open door policy. I felt very at home and welcome here, I wish I could had – more... stayed! – less

Great environment and great corporate social responsibility

Currently working on the Aviva Life & Pensions complaints department. Responsible for handling individual cases allocated, ensuring thorough investigation to come to a satisfactory conclusion adhering to FSA timescales.

A typical day involves discussing complaint over the phone with customer, contacting support departments and creating a final response – more... in writing. Also liasing closely with the Financial Ombudsman Service. – less

The joy and motivation for working in HR is the fast paced environment which is open to change. Customer demand and company decisions can require a re prioritisation of requirements and objectives. Delivering a timely customer service with energy whilst taking responsibility for decisions and outcomes is paramount.
I have had the benefit of working – more... with many people who consider customer service and working collaboratively as a team is pivotal to the success of an HR function.
The role can become difficult when dealing with sensitive situations but in my experience being up front with people, doing what you say you`ll do and keeping people informed even if this means delivering difficult messages is important.
My most rewarding experiences have been working with managers to resolve people performance situations, taking ownership of situations, in particular long term sickness case handling and administration.
I enjoy the day to day office administration work, this to some people is boring and tedious but I am methodical, organised,motivated and can work using my initiative. – less

No two days were the same. The staff there were very nice and always willing to help one another. Managment were understanding and had good workinf reationships with their staff. Hardest part was leaving! So I definietely enjoyed my short stay there.

I have worked for Aviva for just over 4 years now, it is a great company to work for and I have learneed many different skills. The most difficult part of the job is the different shifts and ongoing changes with targets there is no consistancy. The most enjoyable part is talking to and helping customers on a daily basis.

A typical day would be spent working on customer accounts whether on the phone with the clients or with paper/email requests/system renewals. The most enjoyable part of the day could also be the most difficult where conflict arose with clients and solving the concerns.
Interaction with my co-workers were fruitful and enjoyable. Management was aproachable – more... for our needs be it business or personal. Thus making an overall good job experience. – less

Aviva really does look after it's staff is always looking for ways to improve on morale and motivation.

Typical day at work consists of reassessments on Managers to ensure they are marking calls compliantly. Feedback completed with managers on their call marking. Work as part of a small team but most work is done on my own. Responsible for planning my own workload. Enjoy interaction with others and some times the hardest park can be challenging feedback – more... which can come up due to errors made by Managers and being able to complete constructive feedback. – less

see cv re typical day. Co workers were like a second family. Hardest part of the job was being stuck in doors at a desk all day. Most enjoyable part were colleagues.

A typical day at work will be a mix of project work, resolving incidents and maintaining the IT infrastructure.
I have learnt each day can bring its own challenges, I have found being prepared with an open mind is the best way of dealing with these situations.
I have found the management and co-workers approachable and honest.
Hardest part of my job – more... are very busy days when you think you can’t get it all done in time but this results in the most enjoyable part of the day when you have got everything done and take pride in what you have achieved. – less

Most enjoyable part of my job was learning new tasks. My typical day consisted of producing Quotations and processing Settlements. Co-workers were really nice.

This position was truly an interesting one. My main duties included reading about static analysis and making spreadsheet about my findings.
Besides these duties I had some time to learn about really interesting things like Open Source licensing, web services and many many other really interesting things.
I have to say that our team leader was a person – more... who gave me an surprisingly large amount of information about the systems and services that Aviva uses at the moment. – less

good place to work very organised, good benefits package. all ttraining provided and nice environment. good crowd of workmates and nice team spirit

I enjoyed my work experience, working within a friendly team of people.