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Aviva
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33 reviews

Aviva Employer Reviews

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Compensation/Benefits
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New Business review applications
New Business Associate (Current Employee), Topeka KS – February 17, 2013
Reviewing new applications, keying on applications, and processing money coming in daily.
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Environment : MVS/ESA, COBOL, JCL, DB2, IMS DB, TSO/ ISPF, SPUFI, QMF, File-Aid, CHANGEMAN, CA-7, DB2 Platinum.
Mainframe Developer (Former Employee), Bangalore, KA – February 6, 2013
• Analysis for the business requirements provided by the clients and co-ordinate and discuss with client.
• Developing and changing COBOL and DB2 and IMS modules for business requirements and developing and changing JCLs and Procs.
• Developing and changing DB2 SQLs, Cursors and store procedures and testing them using tools QMF, SPUFI.
• Prepare test – more... plan and test cases as for client’s business requirements
• Executing Test cases and test scenarios and preparing test data for test scenarios.
• Analyzing the existing JCL’s and PROC’s and writing new JCL’s.
• Debugging the COBOL, COBOL-DB2 Programs and bug fixing.
• Maintained the quality standards and documentation.
• Prepare test plan and test cases as for client’s business requirements
• Executing Test cases and test scenarios and preparing test data for test scenarios.
• Generation of weekly status reports attending Status Reporting.
• Reviewed codes developed by other developers. – less
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Productive under stress
New Business Representative IV (Former Employee), Melville, NY – January 22, 2013
Pros: accumulated time-for personal or appointments
Cons: heavy phones
Learned to multitask. Made decisions as quickly as the phone would ring. Upper management would change direction of corporation yearly.

Keep clients (General Agents, Agents and individual clients) happy.
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IIS/DotNet Web Administrator
Senior Web Administrator (Former Employee), Bangalore, India – August 25, 2012
Employer Mphasis Ltd, client Aviva.
it was good working with Mphasis, learned a lot.
good work culture.
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No security
EXECUTIVE ASSISTANT / MEETING PLANNER (Former Employee), Chicago, IL – August 12, 2012
The company lacked security which is why their doors were shut this year.
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Wonderful place to work for
Document Allocations (Former Employee), Des Moines, IA – May 23, 2012
Pros: you can listen to the radio!
I had a wonderful and enriching experience working for Aviva. A company that was completely understanding I was a single mother of a very young child so if I ever had to miss time, they were more than kind. They were very laid back and always helpful if you need it, and a very open door policy. I felt very at home and welcome here, I wish I could had – more... stayed! – less
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Good place to work. They empowered me to be a good self starter
Financial Underwriting Consultant (Current Employee), Des Moines, IA – April 29, 2012
Great environment and great corporate social responsibility
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Challenging and fast paced work place.
Complaints handler (Current Employee), Bristol – May 15, 2013
Pros: great employee benefit schemes
Cons: department being moved to sheffield.
Currently working on the Aviva Life & Pensions complaints department. Responsible for handling individual cases allocated, ensuring thorough investigation to come to a satisfactory conclusion adhering to FSA timescales.

A typical day involves discussing complaint over the phone with customer, contacting support departments and creating a final response – more... in writing. Also liasing closely with the Financial Ombudsman Service. – less
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A fast paced HR environment often leaders in the field.
HR Consultant (Former Employee), Norwich – May 8, 2013
Pros: employee benefits, company sickness scheme, shares and bonus schemes
Cons: no fixed working hours when the workload is high so planned personal activities sometimes suffer.
The joy and motivation for working in HR is the fast paced environment which is open to change. Customer demand and company decisions can require a re prioritisation of requirements and objectives. Delivering a timely customer service with energy whilst taking responsibility for decisions and outcomes is paramount.
I have had the benefit of working – more... with many people who consider customer service and working collaboratively as a team is pivotal to the success of an HR function.
The role can become difficult when dealing with sensitive situations but in my experience being up front with people, doing what you say you`ll do and keeping people informed even if this means delivering difficult messages is important.
My most rewarding experiences have been working with managers to resolve people performance situations, taking ownership of situations, in particular long term sickness case handling and administration.
I enjoy the day to day office administration work, this to some people is boring and tedious but I am methodical, organised,motivated and can work using my initiative. – less
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Friendly but hard working environment
Administrator (Former Employee), London – April 9, 2013
No two days were the same. The staff there were very nice and always willing to help one another. Managment were understanding and had good workinf reationships with their staff. Hardest part was leaving! So I definietely enjoyed my short stay there.
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Great Company
Sales (Current Employee), Norwich – April 3, 2013
Pros: bonus and people
Cons: shifts
I have worked for Aviva for just over 4 years now, it is a great company to work for and I have learneed many different skills. The most difficult part of the job is the different shifts and ongoing changes with targets there is no consistancy. The most enjoyable part is talking to and helping customers on a daily basis.
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Customer centric company with good work life balance.
Insurance Broker (Former Employee), Toronto – March 19, 2013
Pros: good work /life combination, with inhouse education on line.
Cons: none of note.
A typical day would be spent working on customer accounts whether on the phone with the clients or with paper/email requests/system renewals. The most enjoyable part of the day could also be the most difficult where conflict arose with clients and solving the concerns.
Interaction with my co-workers were fruitful and enjoyable. Management was aproachable – more... for our needs be it business or personal. Thus making an overall good job experience. – less
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Great place to work - where everyone is treated as an individual
Corporate Claims Relationship Manager (Current Employee), Eastleigh – March 18, 2013
Aviva really does look after it's staff is always looking for ways to improve on morale and motivation.
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Productive and extremely busy workplace.
Governance Assessor (Current Employee), Perth – March 13, 2013
Pros: very good salary and annual bonus.
Cons: can be stressful.
Typical day at work consists of reassessments on Managers to ensure they are marking calls compliantly. Feedback completed with managers on their call marking. Work as part of a small team but most work is done on my own. Responsible for planning my own workload. Enjoy interaction with others and some times the hardest park can be challenging feedback – more... which can come up due to errors made by Managers and being able to complete constructive feedback. – less
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Nice people and management to department managers, past that didnt identify with staff.
Customer Service Rep, consultant to other staff (Former Employee), Bristol – March 11, 2013
Pros: good bunch of people, easy work.
Cons: management let staff do all the work then claimed the rewards.
see cv re typical day. Co workers were like a second family. Hardest part of the job was being stuck in doors at a desk all day. Most enjoyable part were colleagues.
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Professional and rewarding company
Technical Analyst (Current Employee), Bristol – February 14, 2013
Pros: benefits of a large organisation
Cons: city centre parking
A typical day at work will be a mix of project work, resolving incidents and maintaining the IT infrastructure.
I have learnt each day can bring its own challenges, I have found being prepared with an open mind is the best way of dealing with these situations.
I have found the management and co-workers approachable and honest.
Hardest part of my job – more... are very busy days when you think you can’t get it all done in time but this results in the most enjoyable part of the day when you have got everything done and take pride in what you have achieved. – less
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Good place to work
Customer Services Representative (Former Employee), Norwich – January 30, 2013
Pros: onsite coffee shop
Most enjoyable part of my job was learning new tasks. My typical day consisted of producing Quotations and processing Settlements. Co-workers were really nice.
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Great experience and thought me a lot
Intern (Former Employee), Norwich – January 15, 2013
Pros: very friendly work environment
This position was truly an interesting one. My main duties included reading about static analysis and making spreadsheet about my findings.
Besides these duties I had some time to learn about really interesting things like Open Source licensing, web services and many many other really interesting things.
I have to say that our team leader was a person – more... who gave me an surprisingly large amount of information about the systems and services that Aviva uses at the moment. – less
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nice place to work
sales advisor (Former Employee), perth – January 15, 2013
Pros: good benefits
Cons: long hours
good place to work very organised, good benefits package. all ttraining provided and nice environment. good crowd of workmates and nice team spirit
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Productive
Part of the Measurement and Insight Team (Former Employee), Norwich – January 7, 2013
I enjoyed my work experience, working within a friendly team of people.
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About Aviva

Aviva plc, along with its subsidiaries, transacts life assurance and long-term savings business, fund management, and most classes – Read more