AvMed Health Plans Employer Reviews

Member Services Representative Level III-Provide accurate information for claims process to members or members representatives in a professional timely manner Offer understanding of plan offerings including co-insurance/deductible
• Properly document calls/contacts as required by departments standards
• Maintaining up to date and thorough knowledge – more... of Avmed’s products
• Provide accurate research and resolution to member issues
• Maintain an accurate filing system to ensure proper follow-up and resolution of cases
• Escalate unresolved issues to the next level
• Maintain strict confidentiality of all sensitive information
• Demonstrate and promote Avmed values – less

AvMed is a fair company to work for. The company abides by it core values. They are always trying to improve processes. I enjoy working for this company, however, I am unhappy with some of the management styles and feel like I am not being challenged.

I work with brokers and financial consultants, specializing in health care solutions for employer groups. Present to c-level decision makers and conduct employee benefit meetings. Work involves travel within assigned territory and hitting monthly sales metrics. Present and assess for Senior Leadership, market conditions related to communications, advertising, – more... product, pricing, agent/consultant service, and client service needs. Typical work day includes making sales phone calls as well as face to face calls. – less

This was a great company to work for. I learned a lot about health benefits, claims processing and billing practices. I think the most challenging part of a member representative job is learning to diffuse angry callers and to find a resolution to complex claim/billing issues. The most enjoyable part is definitely being able to help someone in need.

Fair and ethical company. Lots of VPs and Senior VPs but there are serious issues they need to fix.

AvMed is a good company to work for, they offer great benefits, work hours are great and the employees there are extreamly helpful and pleasant to work with.