Pros: Work life balance. Pay, Management
Provides overall business management for IT services for approximately 50 thousand internal customers, located in 230 sites across the US. Ensure that agreed upon business solutions, goals and objectives are met by ensuring the delivery of necessary IT products, services and applications. Works with C-Level and Senior Executives, to develop and improve business strategies. Senior Director responsible for selling, delivering and improving IT infrastructure support services, as well as application development and support services across multiple technology towers in the enterprise. Responsible for $250M budget, accountable for identifying cost reduction efforts of 10%. Lead the Customer Relationship Management team in building strong business partner relationships. Directly responsible for compliance with contract service levels and customer satisfaction. Responsible for performance management and the enhancement of the culture and work environment that now attracts, trains, and retains an extremely high caliber team of professionals that has helped position BAE Systems-IT as a recognized industry leader.