Service Advisor (Former Employee) – Wexford, PA – August 2, 2017
This review is solely on baierl AFTER the lithia take over. No service support staff (some days only have 1 person for lot attendant and driver) management is too busy in meetings and not in the department where needed. They tell you that you HAVE to take a lunch (is actually on the pay plan you have to sign) but very rarely get to take one. Then they try to fudge your time card to make it look like you took one. You always get stuck late. You're just a number now, there is no family feel, which was nice prior to the buy out.
Poorly organized, lack of communication, lack of training
Service Advisor (Former Employee) – Wexford, PA – June 12, 2017
I learned a lot from advising again, but I still was not trained to be writing more repair orders than any other adviser. I would write under their number's so they would get all the sales from my work. Finally got a number to write under myself. I could only do what I knew how to do, and the rest was I have no clue how to do this.
Lot Attendant (Former Employee) – Township of Cranberry, PA – June 1, 2017
A good job for someone interested in the automotive business. Overall I believe I became very comfortable with working around others with different mindsets and being confident when presented with new tasks.
Lot Attendant (Current Employee) – Wexford, PA – September 7, 2016
I have worked for this company for quite some time. I have never seen such a mess. Managers get moved, fired, rehired. Communication is poor. Positions that require more than one person are usually left to one person. If this place ran on rumors it wouldn't have to conduct any other business. There are much better places to work.
Poor Management, Poor Communication, Poor Employee Relationship, No Overtime Allowed, Poor Work/ Life Balancing
lost the interest of the customers needs to the monitory value of their services.
Kia Parts Manager (Former Employee) – Wexford, PA – August 19, 2016
A typical day starts with receiving daily stock orders, filling customer orders, helping tech's needs for parts. What I have learned is to constantly create new policies for daily business to be more efficient and a safer work place. Management turnover has become more frequent to meet the bottom line. Most co-workers are pleasant, but some will not go out their way , because that's not their job. The hardest part of the job is quality checking stock orders and making claims to franchise. The most enjoyable part of the job is hearing a customer being 100% satisfied and being appreciative of that.