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Baked by Melissa
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9 reviews

Baked by Melissa Employer Reviews

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  • Job Work/Life Balance
  • Compensation/Benefits
  • Job Security/Advancement
  • Management
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Job Work/Life Balance
Compensation/Benefits
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Fun Service Job
Store Associate (Former Employee), New York, NYAugust 12, 2014
Pros: eat while you work
Cons: short breaks, high turnover rate, scheduling
I prepared customer orders, performed cashier transactions, prepared materials and cleaned. I learned patience at this job because the clientele is uniquely difficult they appear to have neither the ability to read or hear( by choice not physical ailment). In store management was relatively okay. Coworkers are young and fun; certainly the best part – more... of the job because they get you through the day. The hardest part of the job would probably be the hours generally once I worked one weekend I ended up working every weekend. – less
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New Company
Manager (Former Employee), New York, NYJune 17, 2014
Most of the employees are very unhappy. Mural is very low. The company is new so they don't have everything figured out yet. Few rewards. Lack of respect.
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Bbm will suck you dry
Counter Associate (Former Employee), New York, NYJune 17, 2014
Pros: free cupcakes, cupcake art events
Cons: short breaks, bad management, a lot of hostile customers, high turnover rate, nepotism
Applied for a part time seasonal position that never ended. Failed classes in school because work life balance did not exist. They claim there are no full time positions but they will fire everyone in your store and you'll be forced to take up empty shifts. If you accept them, corporate will pretend you did them a huge favor and tell you they appreciate – more... it, but the minute you decide that your life means more than baked by Melissa, they're cold and unforgiving. I went to school full time, only expecting to work the 15 hours I signed up for, only for managers to give me 10 hour shifts every day, closing the store at 11:30 and getting home at nearly 2:30 in the morning to wake up and go to school the next day. They didn't care. There's no such thing as promotions, they will not promote you. They could have no shift leaders left, they will not promote you. Counters did the work for shift leaders, sometimes being harassed, put in uncomfortable situations, only to be ignored by management.

Baked by Melissa will suck you dry. – less
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Cool culture but really poor management
Management (Former Employee), New York, NYMarch 4, 2014
Pros: relaxed, non corporate environment
Cons: short breaks, work every holiday, poor management, high turnover
Obvious problems within management that could easily be rectified. Family owned business, so it would be difficult to move up and a lot of nepotism.
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No sense of community
Counter Associate (Former Employee), New York, NYNovember 7, 2013
Pros: free cupcakes, laid back
Cons: rude upper management, cold and disconnected, open 365 days a year, the don't care about you
When you are first hired you are led to believe that it's all one big family. That changes soon. Store was slow as hell in the evenings and management still decided to extend hours after lying and saying business was fast at that time. Upper management will never get to know you. The main benefit of this job is getting to eat cupcakes. Big fat deal. – more... They are open ALL HOLIDAYS. I felt no support from management whatsoever and was let go in a very cold manner. Made some good friends, but I don't have many nice things to say about this company. Hated every day for the last few months I was there. – less
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Plantation
STAFF (Former Employee), NEW YORKAugust 16, 2013
Pros: lots of work
Cons: expect so much and give so little
ITS LIKE THE GOVERNMENT THEY TAKE TAKE TAKE AND GIVE YOU BREAD CRUMBS WHILE THE HIGHER UPS EAT GOOD AND TREAT YOU LIKE RATS THEY SMILE IN YOUR FACE AND SNITCH ON YOU BEHIND YOUR BACK . ITS LIKE BEING AT A PARTY NO ONE WANTS YOU AT . THEY WILL DEMORALIZE YOU . THEY FEEL JUST CAUSE THEY GIVE YOU A PAY CHECK THEY OWN YOU .
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Productive and calm environment
Shift Supervisor/Key Holder (Current Employee), New York, NYJuly 29, 2013
Baked By Melissa's Financial District location is a very productive and calm environment. Since the area is business-based, many of our clients are day-to-day business owners, corporations and young children with a sweet tooth. Everyone who I have encountered so far has been pleasant to deal with. It is a chill place to work and definitely allows for – more... some down-time that can be productive or completely stagnant based on your ability and dedication to working. – less
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It was better as a part-time job ...
General Manager/ Store Project Coordinator (Former Employee), New York, NYFebruary 24, 2013
Pros: no benefits
Cons: too much to put down
-The Customers and employees were awesome and I met and made some great friends while working there.
-I learned when running a company appreciating your employees is very important.
-I was a General Manager and I felt that upper management had no clue what they were doing. They had systems that were faulty and weren't very open to ideas to fix them. – more... They expected so much and the pay off was so little. No health benefits for hourly or salary based employees, no holiday pay, there wasn't even holiday hours. As managers we were expected to work all holidays and put in overtime but weren't paid overtime.
The owner herself was rude to her employees frequently and frequently turned down requests for raises or advancements from long-term employees. They also discriminate against prospect employees that were male or females that have children. – less