Counter Associate (Current Employee) – Garden City, NY – September 6, 2017
I had fun working here it was a great experience. I would recommend this to anyone who loves working with people. The kids were my favorite part, I just loved seeing a smile on their faces when they got cupcakes
Counter Associate (Former Employee) – New York, NY – September 25, 2017
It started out as a cute cupcake store but later turned out to be the most stressful job I have ever worked at. There is no straight forward company goal. They come out with a new product, expect us to master the information in a day and if we don't we get written up. A slave company if you will.
Sales Associate (Former Employee) – Gramercy Park, NY – July 29, 2017
My experience at Baked by Melissa was horrible. Management is terrible, only care about themselves. My manager at the Gramercry location was terrible and nasty and purposely made life difficult for me. Horrible company and the cupcakes aren't really that great to be honest. The pay sucks! Who can live off of $11 minimum wage and 15 hours a week? Really?!
Sales Lead/Key Holder (Current Employee) – Jamaica, NY – July 28, 2017
It is a fun place to start if its your first job, Amazing hourly pay for all positions, bad thing is there isn't any position progress if you're doing well -- there isn't any raise, work benefits if you aren't a manager ( no 401k plan), Hours are tricky to work with because it only runs as 5-6 hours a shift ( at least in JFK location) , Maximum of 20-25 hours a week .
Shift Supervisor/Key Holder (Current Employee) – 7 E 14th St, New York, NY 10003 – July 27, 2017
A typical day at work at Baked by Melissa started at 6:00 AM. As the shift manager and key holder, I opened and closed the store every day. While working here, I learned how to be responsible, how to be punctual, and how to deal with clients. The management at this job were very professional and helped me become a better individual because they taught me how to treat others and to strive for the best. The hardest part of the job was ensuring that the staff arrived on time when they were supposed to and dealing with staff who did not want to do their jobs. The most enjoyable part of the job was meeting new clients and putting a smile on the client's faces.
Meeting new people, being responsible for the upkeep of the store
Sales Manager (Current Employee) – New York, NY – May 7, 2017
Baked by Melissa is a fun place to work for young people. Each day you get to meet people from all over the world as well as catch up with locals who are regular customers. This is a great place to get a quick sugar rush and we try our best to ensure a great customer experience. Management is great, they try their best to take care of their employees either it be with scheduling or our day to day tasks.
Supervisor (Former Employee) – New York, NY – May 7, 2017
I loved working here. You can have as much to eat while working. The managers are very understanding and become more like friends over the period of time. If I couldn't work one day, they always found coverage for me. The work load was not bad. Uniforms were cute. We got sick time which we got to use even if we weren't sick and just decided to call out. I miss this place! Wish they would bring it to florida so I could work there.
Sales Supervisor (Current Employee) – Queens, NY – May 2, 2017
Great fun workplace. The most enjoyable part of the job is the customers and eating as much cupcakes as you like. I learned to deal with different attitudes and seeing different people from all across the world.
Sales Lead (Former Employee) – Paramus, NJ – March 24, 2017
When I first started this job, it was amazing until we got a new general manager. He would put me on schedule every single day and because of him putting me on schedule everyday, I was falling behind my classes badly and so I had to quit. Nobody could cover for me because everyone's availability was very limited and he didn't want to hire one more worker. It was ridiculous with the scheduling; the job overall was amazing.
Sales Lead (Former Employee) – Garden City, NY – February 12, 2017
My managers used threat tactics to get not only sales leads but counter associates afraid of losing their job, my manager in garden city told associates work was more important than school, she forced me to come into work sick(against food a health code standards). She was an overall tyrant who lost half her staff in 4 months.
Sales Lead (Former Employee) – Union Square Park, NY – January 24, 2017
Working at Baked by Melissa was a fun experience. As a sales lead, I did have many responsibilities. Felt as though I was more of an assistant manager. Taught me about working with food, certain rules such as changing your gloves after touching peanut butter can be vital. Overall it was a new experience, I would have stayed longer if I could have.
Productive environment but poor corporate decisions
Manager (Former Employee) – New York, NY – December 20, 2016
Baked By Melissa was a fun and great work environment because of the employees on a store level. But there is a lot of micro managing and promised promotions from corporate that you have to jump through hoops for. Easily let go and they set you up for failure.