Banfield Pet Hospital Employer Reviews

Great to get your start! Opportunity for advancement! I learned how to VA at this hospital. There is a great support system!

The corporate offices have a toxic environment. This begins at the top with executive management and works its way down through the ranks. I would never work there again under any circumstances; nor would I take my pets to any Banfield Hospitals.

Very busy location. Great staff busy day to day handeling pets and there care. Checking client in and out. Managment not the best. Over worked and under paid,

I was an intern at Banfield Pet Hospital for 1 month. The experience was very worthwhile and the environment very pleasant due to the friendly and professional staff. I thoroughly enjoyed my externship there.

I didnt enjoy this hopsital due to the poor performance of the vet. my fellow pet nurses were awsome and we always ran the place smoothly.

I made the mistake of being with this company TWICE. The first time was fine but the second bled me dry. I was hired as a vet assistant. They started me up front, never did they train me in the 2 years I was there and then suddenly they threw into the back and wanted me to know everything. I was very uncomfortable with this and if I had any questions – more... I usually got an eye roll. We went through managers like people change their underwear and the managers are young and brainless. They hire management to make money, not to maintain good medicine. They do not like ethical doctors and tell you to promote items and sell, sell, sell. They care more about client surveys then medicine.

They always side with the client, never you. A client can lie through their teeth and it is still somehow your fault. The pay is awful, the benefits were ok but to work in that environment it was not enough. It's all about money and image.

When a MARS CEO came in (right did you know they are owned by a candy company accused of animal testing?) they had a dying cat on the table. The higher ups cared more for the CEO then the client's cat.

The staff can also impersonate you over the phone and no one says boo but they will fire you for having ethics and asking questions. They will also discount for clients who complain but if your pet is sick they make you pay every last red cent.

They will hire anyone off the street to be e tech, hell even promote them! Bottom line: RUN. – less

I was employed here for one month then resigned. My practice manager had my co-workers training me and they were very rude when asked a question they would reply (WHAT!) that's so rude and unprofessional to me. They needed a company trainer just for training new employees. The turn over rate for Banfield is ridiculous! This job is not recommended at – more... all.. – less

Check patients in
Do the necessary lab work for each patient and record the results in their record
Restrain patients for the doctor to examine the patient
Fill the require prescriptions for each patient
Monitor patients before, during and after surgery
Prep patients for surgery
Take care patients that have been drop off for other services not related – more... to surgery.
The hardest part of the job is having to euthanasia a pet due to health reasons.
The most enjoyable part of the job is educating the client about their pets health and vaccines that their pet needs to stay healthy. – less

The turnover within Banfield is staggering, which is why I gave them 2 stars for job security. I was working with a new crew every several months. Great place to learn if you want to get in the field and used to be in construction or a barista or even artist, no previous veterinary skills are necessary because you will be trained to be a Banfield drone. – more... The pay is very low, you are just a "number" as the corporate office has no loyalty to its staff and sadly Banfield would prefer that they have high turn over so they aren't paying benefits. You will be promoted as turn over is alarmingly high, but don't expect any compensation to come with that promotion. They do practice high quality medicine, or attempt to with with under qualified staff. Best of all as a manager you can have corporate printing out loads of data to calculate that you didn't give every patient seen that day unnecessary injections or medications on an over vaccinated pet. Bottom line if you are bored with being a line cook and want a career in veterinary medicine go to Banfield, get trained on the basics while you are in school then move onto a real hospital. The only positive is that I did enjoy the people I worked with at the individual hospital level. I just got tired of not being appreciated, overworked and underpaid. When I finally did leave I was able to make $4 more STARTING at my next hospital. – less

Take the bad reviews seriously. I wish I had. 28 years in the field and this was the worst experience of my career. Field Leadership is incompetent. They cannot perform the duties assigned to them and place blame on everyone else. Practice Managers have no veterinary experience and cannot even keep the hospitals stocked with necessary drugs appropriately. – more... The Veterinarians they hire most likely graduated at the bottom of their class. But they don't need to be intelligent when the proprietary software tells them what diagnostics to run for simple cases like diarrhea. All the veterinarians need to know is how to fluff bills to raise their APC's. The immoral and unethical ones do that well, while others get fired. The techs do not need anything more than a pulse to get hired. They are trained using the sink or swim model and have no idea what the drugs are that they are giving, why they are giving them, nothing. Monitoring anesthesia is serious and yet any joe is expected to do it within a month of being hired. It's an insult to those of us who take the welfare of the pets in our care seriously. Look elsewhere for a job. – less

A typical day at work involves low wages, low staff, poor management, forcing clients to sign up on wellness plans, random lunch times for all employees except vets who get no lunch most days, extended work hours however you are sure to be scheduled just enough not to go into overtime if you tried- if the management suspects your hours going over you – more... will be warned and told to go home if needed. Expect management that has no real experience in the veterinary workplace except for Banfield and are extremely unprofessional. Co-workers are expected not to know what they are doing because they have not been trained appropriately. Those who do know what they are doing are most likely seeking a new job. The hardest part of the job is dealing with people who have only been brainwashed into believing that this is a good company and that they actually care about the pets (most often NOT the veterinarians). The schedule is awful at all times; if you request a day off for any reason they will just either use some of your accumulated vacation time which they call "PTO" (paid time off) or they will give you that day off and just place you on the schedule knowing you clearly cannot work that day even if you informed them w/in good time. The only thing Banfield is concerned with is making money-THATS IT. It is really sad when you actually do realize this because if you truly care about the welfare of animals it is a rightful disappointment. The most enjoyable part of the job is leaving. Trust that the veterinarians that work for this company are officially reconsidering their career decisions and desperately would like to work for a real practice, not some commercial garbage like Banfield. If you are a vet seeking employment here do realize it DOES NOT MATTER what you learned in your career experience about veterinary medicine! You will be handed a Banfield veterinary medical book and you can only practice medicine according to these guidelines. If you go out of these guidelines and actually practice what you know and believe is right you will get a warning and possibly be terminated. You will never really be told who comes up with this way to practice veterinary medicine, probably some elderly vet that graduated in 1975. Please also be advised that you will be severely overworked and paid animal farts in return (no substance; just gas). There is a constant turnover rate with employees at this company for a reason. If you continue to read reviews about this company you will find many things in common. – less

I find it amazing that the ones who enjoy working for banfield have no experience or education in vet med. I've witnessed "techs" doing horrible anesthesia after working 3 months and coming from a coffee house. What they're teaching these people is horrible medicine and low standards. No sterile scrub for sx, people walking into the suite with no mask – more... or head cover all while waving a huge file docs not wearing gowns during sx. I quit shortly after starting – less

Very sales driven, regardless of position (push wellness plans, dental cleanings, their own brand products). The salary is low but if you own a pet, the pet's healthcare savings is a big bonus since your out of pocket vet care charges are minimal if anything. You also get discounts on Royal Canin food and a discount at Petsmart. Co-workers are nice, – more... but management is horrendous. The hospital is extremely busy and if you work until closing you'll pretty much leave a half hour to hour late - not fun to work from 7 to 7 and then be stuck there until 8. On top of being booked with appts, they also take drop off appts that need to be done inbetween the scheduled appts, and on top of that they take walk-ins. There are times when the walk-ins will be turned away after waiting an hour or longer because when the vet is done with their shift, they will not stay later and you're the one stuck getting yelled and cursed at. If you want to work there, do yourself the favor and don't work a schedule that includes staying until closing. That's the most stressful shift and there's never a manager on at closing so if there is a problem or an irate client, you're the one stuck trying to deal with it and it's you who they'll complain about. Raises are rare and even when told you're getting a raise, it will take months before you see it in your check. They will have mandatory staff meetings (to discuss selling products/services) and you must attend even if it's scheduled on your day off. That's not what I call a good life/work balance. The only holiday they're closed is Christmas Day. Again, that interferes with spending holidays with your family. – less

over all great place to work at. I have learned to do more as a veterinary technician there. I've learned things that many other hospitals do different.

Better to choose STARVATION than SLAVERY.
Worst place to work.
Worst management which are mainly hired people
who worked before in the FOOD OR RETAIL CHAIN industry
like Wal-Mart, MacDonalds.
These are your "leaders" who are TEACHING you NEW veterinary medicine, they BRAIN WASH you and made you a V-ANFIELD not a VETERINARIAN !
Shame!

Loved working with the pets and the people. However, long hours and low pay are a huge consideration when you have a family.

This company has great job security, A typical day at work is doing calls, calls and more calls and preparing for the next day. Health insurance is pretty rough. co workers are great just mostly made up of females and maybe one male. The hardest part of the job is being promoted. I have been there for 1 1/2 and I want to be a nurse but it has not happened. – more... The most enjoyable part is the animals. I get to literally get to meet new dogs and cats everyday. – less

Full time is 32 hours. Benefits are guaranteed if you are full time but hours are not.

Part time may have hours up to 40 per week but also may not be on the schedule another week.

Hours depend on hospitals revenue.

Their mission and values are wonderful. A very nice company to work for. You will love your job.

Salary is very low. Raises are very – more... low. They take people off the street with no experience. Everyone is replaceable in their eyes.

Hard to find supportive management. Very team oriented. You succeeded when your hospital succeeds.

1 hour lunch breaks.

Extra pay for nights and weekends is nice. – less

I do not know how to express my sentiments on the lack of professionalism with which the leadership at Banfield Pet Hospital conducts themselves when it comes to their professional employees. I will say that they do not follow through with anything that they promised me in their initial hiring including what was in my employment contract. It was the – more... most stressful work environment for all staff members because of the general environment created by the company. They create a stressful environment therefore they have high employee turnover. I found this to be true throughout my region. They put you on a base pay with a ramp up because their system of awarding production is so complicated no one in my clinic understood it which I am sure is the point. Actually few vets ever stay with the company past the "ramp up" period which can last up to 12 months if you are well behaved. If the field leadership gets angry at a veterinarian ( this happened to me and others I know) they can take away your ramp up production bonus. My work schedule changed every week and every week I ended up working every weekend. I usually got one weekend off per month if I insisted. They tell you that you are going to have this great 4 day a week schedule but that is not true. You are required to work 10 days a pay period. Co workers are used by field leadership to get information about what the veterinarians in the practice are doing. That is the way the practice functions, like a dysfunctional family. You are required to practice by the Petware software and it doesn't require a DVM to click through the screens in the exam room. If you skip through and exert your cerebrum that you used in vet school, you'll get a call from Portland within the hour wanting to know why you didn't follow through with the Petware "protocol". But it is just a "suggestion". My "suggestion" to you looking for a job is to run the other way. – less

Each day was presented new challenges. I would either be helping the veterinarian in surgery or helping in rooms. When in surgery I was in charge of drawing blood, placing catheters, and getting a TPR on each pet. When I was in rooms I was in charge of getting a accurate history from the client, starting a physical exam with TPR, and providing basic – more... client education.
Although I didn't agree with some of the practices of the hospital, I am grateful of the knowledge I have obtained through the years. – less