Teller (Current Employee) – Maryville, MO – March 21, 2017
Work is okay but they really push you to push sales. Management is just strange, not a normal management. Not a lot of advancement options. Always short staffed and because of that hours are never set.
Teller I (Current Employee) – Olathe, KS – March 16, 2017
Started this job a few months ago. I had never been a teller previously but they gave extensive training until I felt ready to handle it on my own. There is constant support if you seek it out to try and improve your personal sales skills while also promoting teamwork.
Lead Teller (Former Employee) – Kansas City, KS – January 1, 2017
I was a lead teller for 2 years did my job very well but whenever something went wrong the main managers just blame you when they just sat at there desks and didn't do anything. maybe if they helped every once in a while their employees succeed employees could grow and strive in the company.
Teller I - Full Time (Current Employee) – Kansas City, KS – July 7, 2016
Typical day at work helping customers, balancing, making sure everything gets encoded and scanned, have to do vault tickets, balance both my drawer and vault at the end of the day. I've learned many things about banking, I've become a better teller, also learn to appreciate our clients and understand what they need and how I can help them to make they're experience with us better. My co-workers are great people to work with we always help each other out in need of help it's always team work. Hardest part of the job would be when there is very little we can do for a client depending on what the situation is, most enjoyable part would be watching customers leave satisfied knowing we helped them with what they needed.
Sales Associate (Former Employee) – Lee's Summit, MO – June 30, 2016
I enjoyed working for this company because I believed in the products we were selling. The products were everyday bank accounts including checking, savings, money market, CDs, credit cards, loans, etc. The employees were required to be tellers and customer service representatives. I was looking to advance in the company before I was offered a job with State Farm.
Teller (Former Employee) – Grandview, MO – April 28, 2016
Personnel has always been gracious and there are a lot of good people working there. There was not much in pay raise unfortunately and if you are looking for overtime, this wasn't the company to do that for. Management was really nice and continue to be my friends today. I enjoyed helping customers and building a rapport with them.
Nice people and a set schedule.
The yearly pay raise was a joke. I hope it is better now.
Great place to work, friendly group of people to work with.
Teller (Former Employee) – Saint Joseph, MO – March 25, 2016
loved the group of people I worked with. Customers were what gave me a job, i liked working with different people everyday and no two days were the same., Customers Inquiries, Large Cash Flow and Balancing, Customers Inquiries, Handling Customers
Commercial Post Closing Supervisor (Former Employee) – Kansas City, MO – October 5, 2015
A typical day would be to review co-workers work for accuracy. Review errors with them and help coach. I was the supervisor of 13 great employees. The hardest part of my job was that it wasn't challenging. Enjoyed working side by side with my manager and group of employees.
Teller Supervisor/Mobile Banker (Former Employee) – Kansas City, MO – July 18, 2014
Before BMW took over was a great place people cared about staff, after nothing was more important than pushing out former Hillcrest employees and making that dollar. Always had to push some type of sale on customers whether it was needed or not. Not my idea of good customer service.
vacation and sick time
Not able to advance, if not former BMW employee you were considered a weak link and pushed out, (regional manager told their banking center manager's to do that)
Teller I (Former Employee) – Excelsior Springs, MO – May 20, 2014
Friendly staff, continuously busy, mood is always light but staff if always alert. I have learned work scanning, data entry, cash balancing, debit card ordering, check ordering, inventory count, inventory organization, vault balancing, money orders, cashiers checks, cash advancements, CTR filings, hold placements, fraud suspicion, client services, client satisfaction, and much more. The hardest part of the job was learning to form sentences structured on client satisfaction while keeping procedures on a need-to-know basis only and meeting referral requirements (Excelsior Springs is a small town)
Lacking experience in rural branch growth opportunities.
PERSONAL BANKER (Former Employee) – Marshall, MO – September 4, 2012
Bank Midwest was going through rough times while I worked there. They were bought out by NBH Holding Company. I am very stimulated by growth in sales. Being in an environment that was under that type of crisis was hard. Having the right employees in place is key for growth. I have met members of the new Holding Company at a Manager's Meeting, and I do feel that they will be very successful.
Personal Banker (Current Employee) – Shawnee, KS – May 1, 2013
A typical day at the location I am currently working at is very slow as far as traffic. We are surrounded by multiple banks in a small area. Working their has taught me to get creative to reach my goals and help me better my leadership role. The hardest part of the job is the re-ocurring customers and trying to make sales to them. They tend to get tired of us asking. Myself and my co-workers work well together and try to make the environment fun while we get our job done.