Pros: a lot of down time, good people, small sales goals
Cons: a lot of down time, technology
A typical day at work at a branch is most likely going to be very slow. On average I would have a customer about every ten minutes, but there were times where you would wait an hour for someone to come in. My direct manager was really great, but higher up there are some very old school thinkers, and not a lot of innovation in the company technology wise. Co-workers were awesome, but when you sit around most of the day you have a lot of time to get to know them. The most enjoyable part of this job was interacting with the regular customers (the normal ones) and my co workers. The hardest part of the job was honestly the little amount of time they give you for vacation. After a year you gain 10 days of vacation, plus some extras for personal time (which you need to list on your timesheet what you were doing on that time). I know 10 days might seem like a lot to some people, but having worked for other companies that gave you four weeks right off the bat, it's a little different.
First year there I had 4 days that I was granted off and a little bit of personal time. That is not a lot of time especially because I started during the first quarter. Although it is not tough work, it does get old doing nothing a lot of the time, and not being able to have a day off makes you a little crazy.
Little room for advancement, outdated ideas from top level management, technology and procedures seemed dated. It seemed as if any minor change in how things were preformed cause a major uproar from basic staff that had been there for years.
If you have worked in banking this is either a step – more... ahead (from small town) or a big step down (ex, associated, U.S., wells fargo).
Sales were not stressful, but could still be difficult on days where you helped the same people you always saw.
Benefits also didn't kick in right away like a lot of bigger companies. Three months for health insurance, also 401k was not eligible till after a year of service and then you still had to wait for an enrollment period in jan/july. Not great matching on retirement either.
If you are just looking for part time for something to do or are a college student, great place. If you actually want to feel like you are doing work and making a difference look elsewhere. I loved the time I spent with my co-workers, but not being productive because there was literally nothing to do after you cleaned for the 100th time, can really weigh on you. – less