As a teller, I was on the front line in the banking center. I was usually the first line of communication customers and clients had when they first entered the facility. Some job responsibilities included helping customers with deposits and withdrawals, helping customers pay mortgages, HELOCs, credit cards, and car loans, and directing clients towards products that would be beneficial to them from a financial standpoint. As a teller, there are many internal responsibilities as well, i.e. pulling cash from ATM machines, helping manager balance bank vault, balancing teller cash can, and helping with internal compliance. Management specific to my branch was amazing; open door, positive attitude, always helpful, and pushed me to be a better associate. Hardest part of the job was dealing with volatile clients that were difficult to please. That was also the most enjoyable part too; helping to resolve issues and ensure that clients who came in upset left the branch happy with the solution we came to.
supportive work environment
High pressure, low compensation, no incentive for tellers