Operations Representative, Data Entry Associate (Current Employee), Dallas, TX – July 27, 2014
Pros: team oriented environment.
Cons: late night stays for over-time
I enjoy interacting with my Manger and co-workers in a team environment as well as working independent. A typical day at work is a busy and fast past environment and extremely dead-line driven. Working at my last job and others have taught me the importance of time management.
IT Analyst (Former Employee), Remotely/Coral Springs FL 33065 – July 27, 2014
Following established written procedures guidelines and techniques, responsible for researching, implementing, and supporting information security and directory technology systems software and hardware. Utilizes technical knowledge and business requirements to design and implement secure solutions to meet customer/ client needs while protecting the – more... bank’s assets. Work with senior staff and team mangers in determining methods, techniques, and evaluation criteria for obtaining results. Working 80 tickets daily in Bank of America ticketing system for different bank applications. I learn how to work with and help people. The hardest part of the job is when the day end because you know, you can do more to help. The most enjoyable part of the job is help people and making their day little better. – less
Garda World Vault Teller (Current Employee), Richmond, VA – July 27, 2014
A typical day at Garda World is counting commercial cash. Ive learned to move at a fast pace. Management is great. My co-workers are good people. The hardest part of my job is not knowing when ill be leaving the job does not go by schedules. The enjoyable part of my day is working with a team.
Pros: goal settings were met with reward and recognition
Cons: if numbers were bad nationally it would be felt by higher management, leaving associates feeling deflated.
Some opportunities for advancement within the corporation, but always providing those that needed to relocate or requested moving positions for growth were always assisted. Break room remodeling and pay incentives brought moral higher. A fun center, but also goal driven. Rules regarding customer information were taken seriously. Social media was not – more... an issues as phones are forbidden on the call floor. Associates, managers, and executives interacted weekly created a welcoming "open-door" policy. – less
Teller (Former Employee), Marysville, CA – July 25, 2014
It's a great place to learn if you are up to the challenge of offering great customer service. Handle many people either they would be really upset or they would be happy, it did not matter had to still give it your 100% smile and great customer service. Had to be ready to handle any kind of problems.
OPERATIONS REPRESENTATIVE (Former Employee), Los Angeles, CA – July 25, 2014
My 8 years at Bank of America was exciting and productive. I got to learn many different functions and was most of all impressed with the care they had for their associates and the different programs they offered.
Cons: commute was lengthy, short lunch breaks due to high volume
The Bank of America culture was a key driver for overall team to achieve success with their daily goals that were set for the entire organization. The team had specific job expectations in order to make the center run. Each member understood how critical it was for each member of the team to execute their part in order to achieve their goals. As an – more... Executive Assistant it was my job to understand everyones roles and assist with the entire center to keep it functioning. Typical day would be to obtain daily reports for the Executive in the morning, set meetings for the Executive, team managers, handling escalation calls for the Executive, prepare Overtime reporting for all 300 associates, handled all expenses for entire management team and Site Executive, created welcome packages for new associates joining the team. Organized events held at the site, handled all security entrance badges and issues for associates The hardest part of the job was sometimes feeling overwhelmed but with a excellent team who are patient and understanding it makes the job less stressful. The most enjoyable aspect of the job was the entire team recognizing the importance of the role. Everyone depending on my part and acknowledged how important this role was to help the entire organization function was the best feeling. Yes! I did work with an awesome team. – less