Sales & Services Specialist (Current Employee) – Herndon, VA – January 12, 2014
Usual hours are from about 830am to 530pm. Learned a lot about how the retail banking system works and how banks make decision about credit, loans and also what kind of fees they refund. Work environment depends on what branch you are located and is constantly changing with employees transferring and moving up.
customer service (Former Employee) – Sterling Heights, MI – April 29, 2016
I like to be a customer service because I like to help people I really enjoy it. i think something new is learned everyday usually something small. quite often simply in conversation with them. the most hardest part in the job when i have to deal with people that they don't know how to describe what they went to tell the customer service. I like to worker as a group
Customer Relations Manager (Former Employee) – Simi Valley, CA – April 29, 2016
Typical day; get coffee, look for emails that have come in and get started on calls. Learned; you can really help someone who is need by being proactive. Management; was helpful and would listen to other ideas. Co-workers; were fun to work with. Hardest; when couldn't help someone. Enjoyable; hanging up the phone with having accomplished helping the customer with their needs and educating the customer on other things as well.
Interacting with intelligent people who are committed to ongoing improvement.
Director - Senior Risk Officer (Current Employee) – Boston, MA – April 29, 2016
Bank of America is going through some radical changes and may not be the best environment at this point in time. It is a highly politicized organization and you'll spend a lot of time watching your back.
Project Manager, Vice President (Current Employee) – Dallas, TX – April 29, 2016
The working environment is streamlined and fast paced. The motto is do your job right way and do it quick. The company is a good place to working, but has also been downsizing for a few years now, so there is an elevated level of stress associated with the unknown.
Production Specialist/R&R SME/QA & QC (Current Employee) – Tampa, FL – April 28, 2016
The day to days are highly structured and focused on production. Time management and organization is key to completing the daily tasks. Management is structured and focused on helping associates complete assignments quickly and correctly. The people and the culture is very rewarding.
Constant learning and the support of fellow associates
Senior Teller (Former Employee) – Fort Myers, FL – April 28, 2016
At Bank of America they have now changed their policy on how customers are treated, customers are no longer a priority. They dont care how long customers have to wait as long as they are opening new products. I have a big problem with that as I am a people person and feel that customers should be treated with respect and be their top priority, which for me is the most enjoyable part of the job.
getting to meet new people
short lunches, and their no care about their employees attitude
Decent place to work but dont make this your career
Financial Center Operations Manager (Current Employee) – Washington, DC – April 28, 2016
Bank of America has taught me a lot. Independence, leadership, teamwork yes but their way on teaching isn't traditional or necessarily the best. The training is thrown at you with a water hole so you’re forced to learn on your own. The best way to sum it up is that when things are good at BOA there good but when things are bad they're REALLY bad.
Assistant V President, Private Lending Specialist (Former Employee) – Charlotte, NC – April 26, 2016
Manager was a nice person, but not a great manager. Bank of America offered great benefits, as well as other incentives to assist in personal expense savings related to parking, daycare, etc. I gained my knowledge of commercial lending at Bank of America.
Teller (Current Employee) – Plantation, FL – April 26, 2016
Bank of America is a fast paced environment. I have worked at multiple branches and the only difference would be the clients. A typical work day has a steady flow of customers. As far as co-workers, I was lucky enough to work with some great people at all the branches I have been to.