Bank Of America Employer Reviews

Great place to grow and florish.

Work/ Life Balance

Great Job Security and opportunties for advancement

Management was very helpful in training and motivating you to be your best. By far the best place I worked. They pushed me to have the most files completed, and encouraged excellence

I have worked for Bank of America (formerly Countrywide Financial) for the last 7 years. The company has exceptional benefits and their myWork program provides a great work/life balance for those who can work from home. With such a large company, there is lots of room for growth in other areas and great job security.
The only real negatives have been – more... the changes in management over the last few years. I have personally gone through about 6 or 7 Department execs during my time in Loan Servicing. Each new executive brings their own ideas and people in and changes policies and procedures. If this happens one or twice a year it causes big disruptions within the work environment. With policies constantly changing it is hard to keep track of what you are actually supposed to be doing. – less

Bank of America is very customer oriented and continually strives for customer satisfaction. Training is targeted for consistency, customer satisfaction, and shareholder profitability. My typical day consists of creating new and lasting partnerships with Automobile dealerships and customers while selling loans. I work hand in hand with Underwriters – more... and processors to close loans in an end to end process. My co-workers are hard working individuals that participate in lighthearted competition to drive results. Management continually strives to introduce new campaigns to drive success and ensures expectations are fair and communicated consistently. Because I love helping people, the hardest part of my job is declining a loan, but this has to be done occasionally. On the other hand, creating mutually beneficial dealer and customer relationships through targeted sales is the most enjoyable part of my day. – less

The company overall is great, however your management changes so much that its hard to coop with certain things, because everyone manages different. t

I was hired just prior to the merger with Fleet Financial group;. The work environment was extremely busy with adapting to new systems. Our supervisor made it as comfortable for us as he could and we all got along greatly.

Everyday was something new at work, you had the opportunity to meet with all of the clients that came into the banking center. I had the opportunity to develop tons of associates while working at the bank which is a true passion for me. I would say the most enjoyable part of the job was the clients that came into the office and being able to provide – more... them with an experience that couldn't be found at any other bank or office for that matter. The clients come first and to be able to help in their lives either make things easier or earn more money, brought me great satisfaction. The other great part of the job was teaching others on how to provide that exact experience to their clients and also how to look at sales as a way of helping our customers and the company not just SALES. I would say the hardest part of the job was being able to multitask, now multitasking is not that hard in general but there is a lot of stuff that is demanded of a bank manager and when your not hitting sales numbers and have to go out of the office to get it, its demanding to come back to all of the work you missed. I have been able to overcome that by truly learning how to delegate effectively to ensure everything is getting done on a daily basis, that allowed for everyone to win and also develop some associates along the way. – less

A typical day consist of arriving about 20 minutes early so that I can get situated, get my coffee, and say Good Morning to everybody. Then I get on the phones, take care of my clients.
My management team is very supportive and helpful. I could not make it through the day without my co-workers, they definitely keep it interesting. The most enjoyable – more... part of my job is making my clients happy and learning new stuff about our Treasury Products. The only constant is change! – less

A typical day at work thought out my career with Bank of America and City National Bank would be to assist clients with their financial need: Loans, Problem Solve, and Financial Advice while giving quality customer service. Managing and Motivating employees to meet and exceed branches goals

I have learned and have skills in ; Quality Customer Service, – more... Sale and Marketing, Staff Selection and Development, Internal Controls, Budgeting and Planning, Internal Auditing, Leadership and conflict management, New Account, Loan Interviewing /Processing, and Team Building.

The hardest part of the job varied from day to day. At times it could be an irate customer; or being unable to assist a client with a financial need or managing conflict with employees. Although this might have been the hardest part of the job it was also the most enjoyable and gratifying because I was able to make a difference. – less

Great company for providing exceptional benefits, work variety and wide variety of cultures of people.

Not a good place to work. At DART, not all are equal. Salaries of some employees never increase by much. Little advancement for minorities.

Rules and Regulations are always in place, to be able to stay on task and keep everything flowing smooth.
Ease of Schedule and flexible time off.
Co-workers were always respectful and willing to help at all costs, to the point where you felt like if you were not present at that time, whatever needed to be taken care of, you knew would be.
Very work – more... life balance oriented, and takes business seriously at the same time. – less

A typical day was busy with phones, client inquiries and research. I learned how to multi-task and be a team player. Opening accounts, closing accounts, maintaining and researching account information. Wire transfers and account transfers, bill payments, W-8 and supporting the sales office. Management was great and co-workers were sometimes a challenge. – more... I was fortunate that in my last year in this position I was given the opportunity to supervise and was able to apply some management skills as to how to deal with others. This made it a lot easier to deal with co-workers. The hardest part was having to deal with irate clients. The most enjoyable part of the job was being recognized for a job well done. – less

I would drive to assigned location, prepared to work, secure my post. Occasionally greet customers as they arrived or left the bank. Daily communications with direct supervisor as to security issues as they came aware of potential problems. Once I was assigned to one location I created a wonderful relationship with the Bank personnel. They trusted me – more... and constantly wanted me to engage in their activities. – less

I posted to Mortgagor Servicing Specialist III over one year ago. My position is business support for Loss Mitigation. My typical day's work involves working audit regulatory, processing permanent modifications when needed, special projects from Managers when needed, we assist are process support and customer relationship managers. My work would change – more... on a daily basis based on what managerment needed help with. I have learned very much about delinquent mortgage process handling, different investors, customer experience, some audits & reporting. I work well with others and enjoy team environment but also work well as an individual. The hardest part of the job is just learning the Bank processes and changes but I am a fast learner and great at adapting to change. The most enjoyable part of my job was completing loan modifications, different varieties of work every day with my Mortgage Servicing Position. – less

THIS IS A GREAT COMPANY TO WORK FOR, I STARTED IN THE EARLY 80'S.I ENJOY THE CHANCE TO GROW AND LEARN DIFFERENT CHALLENGES

Very good place to work -- could be very stressful at times -- but I enjoyed my time at BOA until it closed its doors.

I originate, process and close a variety of different loans as well cross sell multiple bank products.

Assisted customers with their mortgage and HELOC questions, gave clients a breakdown of their escrow payments. I learned a lot about the mortgage industry. Management was good.

Great place to learn the industry basics and gain marketable experience, but consistently pays below industry standard. Great place for employees with little or no college to advance into upper management.