Bank Of America Employee Reviews

Found 13,725 reviews matching the search
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A major corporation that has declined drastically!!
Financial Center Manager (Former Employee) –  Albuquerque, NMDecember 7, 2016
Bank of America was an exceptional employer with great benefits and opportunities. However, over the past six years it has declined because of poor senior management, goals unattainable and inadequate staffing. The culture is only focused on sales with no work life balance and if the sales are not delivered the consequences are extreme. The hardest part of the job is there are too many focuses, and the change is moving faster than anyone can keep up with. The customers are always screaming and acting out in the lobbies, and the staff is stressed out. It's sad what a great company they once were and the employees are not appreciated or valued.
Pros
Salary and Benefits
Cons
Poor Senior Management
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Great Benefits
Relationship Banker (Former Employee) –  Skokie, ILDecember 6, 2016
A lot of micromanagement and involvement. Benefits for medical, maternity, and backup care was the only worth working there.
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Great workplace
ASSISTANT MANAGER/OPERATIONS MANAGER (Current Employee) –  Topeka, KSDecember 6, 2016
Great workplace and benefits. Lots of opportunity to grow and develope yourself. Awesome products that are easy to understand and navigate and in return make banking easy.
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Not about the customers
Operations Manager (Former Employee) –  El Paso, TXDecember 6, 2016
Was a good company to advance. Company has changed a lot over the years. Seems like they got away from caring about the customer an all about how to reach the sales goals. Can be very stressful and people start turning on each other. As a leader you are expected to put work first and family second.
Pros
healthcare
Cons
favortism
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Excelent Experience
Customer Service and Sales Associate II (Former Employee) –  Rio Rancho, NMDecember 6, 2016
Productive Informative fastpase environment proficient and professional, stayed connected with coworkers making the difference and performed with excellence customer satisfaction.
Pros
Employees Rewards
Cons
lock of shifts options
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Productive fun place to work, BOA cares about the community involvment/ growth.
Administrative Assistant III (Former Employee) –  New York, NYDecember 6, 2016
Never a typical day due to constant changes within the deparments budget. I learned to manage and update systems accces for department (SPOC). Co-workers were great people, enjoyed coming to work in the morning.
Pros
Community involvement
Cons
N/A
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Great work atmosphere
Preferred Client Specialist III (Former Employee) –  East Providence, RIDecember 6, 2016
Bank of America has a fun and upbeat work environment and a competitive incentive program that keeps employees excited and ready to set and reach new goals.
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A good company to work for.
Sr. Mortgage Underwriter-Inbound Claims Management (Current Employee) –  Westlake Village, CADecember 6, 2016
For those with the ability to learn quickly with minimum training, the division formerly known as Legacy Assets Servicing (LAS) provides opportunities and challenges.

My role in Claims Servicing is interesting and requires mental flexibility and the ability to connect the dots with minimum guidance.

Bank of America is very supportive of volunteer work and has a generous benefits package.

Bank of America has been very helpful in notifying employees in LAS of other employment opportunities within the bank and being honest with the employees that the layoffs will continue.
Pros
Interesting work, great co-workers, excellent benefits.
Cons
Lack of job security.
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Provided a oing pong table in break room
Operational Senior Anaylst (Current Employee) –  Charlotte, NCDecember 6, 2016
I feel I work with a great team co-workers and management, the overall moral is upbeat and it allows us to get the job done.
A typical day can be very challenging lots of changes, yet rewarding having good teammates and resources to complete my work.
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Productive and demanding work.
Relationship Manager (Former Employee) –  Salinas, CADecember 6, 2016
This job will keep you busy every single day. Great work environment if you are good with sales. If you are not rhen i would bot rexommend this job because it is very demanding wich i think alot of people cant handle
Pros
Paid holidays
Cons
Quarterly incentives hard to meet.
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greatest company
Project Management Auditor Business Control (Former Employee) –  Plano, TXDecember 6, 2016
Business hrs 8-5pm Monday through Friday. corporate environment. initially worked with countrywide home comes before being acquired by bank of america, greatest place to work. continuous learning environment . being taught the latest financial systems and how to apply it without crossing the states statues and federal laws. management top notch delegation of assignments and limited micro managing aura. hardest part was during close to the fiscal
end year, we had to make sure that all was polished and done with complete thoroughness, being there daily on working hours made the best, got all the tough challenges completed through team efforts with no prejudice what so ever what. great place for growth and experience.
Pros
great pay, good medical insurance, great interest rates car, credit cards and mortgages
Cons
u must be a hard worker or else you will be left behind
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they are turning the company into another wells fargo
Relationship Banker (Former Employee) –  Vineland, NJDecember 6, 2016
Every market just make their own rules and goals just keep increasing. Everyday you walk into the bank with a fear environment about if you still have a job or not.In order to advance is all about who you know and not how you really work. And you see people let go for ridiculous excuses while others that have been doing a lot of bad thing still have a job. In other words just a complete and absolute waste of the last few years of my live.
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Good for Financial field/ Sales Interested people
Professional Teller (Former Employee) –  Atlantic City, NJDecember 6, 2016
It is a great job to work at if you're interested in the sales/financial field. You have goals to meet every quarter and if not met it can definitely affect you. Be very good at convincing people to open bank accounts, credit cards, loans.
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Great Comapny
Officer, Sr. Small Business Relationship Manager (Former Employee) –  Fort Lauderdale, FLDecember 5, 2016
Lots of opportunities for advancements. Invested a lot of time with this company and for great reason, they truly care about their employees.
Pros
Lots of opportunities
Cons
none
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Normal Day
Supervisor for Customer Service Department (Former Employee) –  Fort Worth, TXDecember 5, 2016
Great job to start if you are between the age of 18-25. Don't expect to have weekends off. Make sure you have a note from doctor if out sick. Always make s
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Productive and fun work environment with opportunities for advancement and growth in a competitive feild
Customer Service Representative (Current Employee) –  Lakeside, VADecember 5, 2016
Productive and fun work environment with opportunities for advancement and growth in a competitive feild. Work with all types of people solving everyday banking problems and finding ways to service the customer.
Pros
Great pay and benifits
Cons
N/a
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A very large financial company with the bottom line always in play
Agency Operations Reporting Manager (Former Employee) –  Wilmington, DEDecember 5, 2016
22 year career where I learned a lot and shared experiences with a very large family of co-workers, but got caught up in the cost-saving measures of corporate layoffs.
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Excellent benefits
OPERATION REPRESENTATIVE (Former Employee) –  Chicago, ILDecember 5, 2016
The benefits were good. I was able to go back to school and not have to pay a lot out of pocket. I utilized there tuition reimbursement program that helped me out a lot.
Pros
Was able to work without supervsion
Cons
Short break, not enough time to eat your lunch
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Company means well but management is getting stale
VP - Senior Operations Change Consultant (Former Employee) –  Simi Valley, CADecember 5, 2016
I worked with and built a great team of people. However I found it very difficult to get real improvements made as middle management made it very difficult to get some things done. I heard all of the right things from Sr Management but real change was hard to do. I was not surprised given the companies size. I enjoyed my co-workers.
Pros
Great People
Cons
Heavy Red Tape
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Business Support
Director - Business Support Manager II (Current Employee) –  Charlotte, NCDecember 5, 2016
All based on the executive you support and their team. Hardest part of the job is advancement. The most enjoyable part is the company is still very flexible compared to others in the area.
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Overall rating

3.9
Based on 14,539 reviews
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Ratings by category

Work/Life Balance
3.8
Compensation/Benefits
3.9
Job Security/Advancement
3.4
Management
3.5
Culture
3.7