Management made sure day started with upbuilding each team with daily responsibilities. Provided training and one on ones. Co-workers helped each other on a daily basis. Hardest part of my job was after my review of the file and once decisioned as a fail based off of Fannie & FreedieMac guidelines, then file would to go to a different auditing department, they would agree or disagree. If file came back as a decline, then I would have to do a write up to the manager for their review of the file. With that said, it would of have taken the majority of my day for that one file. The most enjoyable day would be working with my team members and making a difference for the customers.
Great acknowledgement from management as well from team leads and co-workers
Business Process Group - Loan Retention Specialist (Former Employee) – Plano, TX – April 28, 2017
Very stressful job. Worked a lot of hours while being under staffed. Laid offs in every department. The overall job was fine. I loved helping people. Just wihed we had more people to help. The best thing was the benefits.
Customer Relationship Manager II (Former Employee) – Greensboro, NC – April 28, 2017
I learned many skills at Bank of America. I wish i was able to continue my time within the company. I was able to participate in a lot of great workshops to help better myself as an individual and also as a important component within the company.
Bank Teller/Customer Service Representative (Current Employee) – Long Beach, CA – April 28, 2017
A typical day at work consists of sales, sales, sales. You have to meet sales goals by the hour which can be very stressful especially if you are working at a location where there is very little income.
The benefits are great however the expectations on meeting sales goals were very high resulting to a high turnover rate.
Vice President (Former Employee) – Garden City, NY – April 28, 2017
ok place to work. High sales pressure job, I enjoyed my colleagues the most. Bonus was discretionary tied to sales results. many metrics and tremendous compliance related items that were required to keep up with the role.
Extractor (Current Employee) – College Park, GA – April 28, 2017
Most positions are production/quota type jobs. Usually work days very busy. Management usually tries to assist employees if necessary. The hardest part about the job maybe meeting production. The enjoyable part of the job is normally the people.
Performance Consultant Specialist II (Current Employee) – DFW, TX – April 27, 2017
Fast pace, highly skilled in multi-tasking multiple task at a time showing great organization skills on a day to day bases. What I learned having the opportunity to work in Mortgage, Auto, Credit Reporting Departments, Checking and Savings (Deposits) Credit Card, and our Fraud Departments: there is opportunity for each segment to improve department expectations and provide agents a more structured environment and I believe the bank will succeed at accomplishing that. The workplace culture is wonderful from my experience. The most enjoyable part of the job is seeing and being around some really great individuals and getting to mingle and deepen relationships with business partners. Providing proficient coaching to associates and seeing them succeed in their metrics. Being a part of our Leadership Team.
Schedule flexibility for the role I currently serve.
Professional, Friendly, Capable Management / Great Compensation / Steady Schedule
Small Business Agent (Former Employee) – Rio Rancho, NM – April 27, 2017
My time at BoA was incredible. Even as part of a project launch team the amount of support was very good. I loved the atmosphere, the culture and every team member I met was excited to be there, intelligent and kind. I would recommend this role to ANYONE with a mindset for customer service, mild technical troubleshooting and ambition to lead.
Professional & Competent Management / Great Compensation / Consistent Schedule
Preferred Sales/Sales Trainer (Former Employee) – Lincoln, RI – April 27, 2017
Bank of America: If you enjoy to THE SECOND, 15min bathroom breaks, you'll love it here! If you are even ONE SECOND over your punch in time, expect to be written up. Has one of the highest employee turnover rates. You'll see friendly faces come and go in your short time here if you decide to work for Bank of America.
Bank Teller (Former Employee) – Arvin, CA – April 27, 2017
When I was working there. was a teller day she uses plenty of bank time to do her personal activities, buy she was a good friend of the supervisor, and both was looking magazines or surfing the internet, instead doing their jobs.
Senior Teller, Top Performing Teller QTR (Former Employee) – Coeur d'Alene, ID – April 27, 2017
This is a high stress atmosphere. There are sales requirements you must meet in order to be considered performing your job minimum. The clients are demanding and do not embrace changes, which is unfortunate since banking is changing due to technology and information protection regulations. The regulations are in place to protect the clients, but it is a hard sell to them. The ability to balance and accurately fill out paperwork is a must.
Loan Review Analyst (Former Employee) – Brea, CA – April 27, 2017
Bank of America was a great company to work for in terms of benefits and depending on which department you were in, pay as well. Unfortunately advancement or trying to get into other departments (even with experience) is very hard to get into. Bank of America provides great vacation and sick time and is very into community work and they offer lots of online training courses and personal growth seminars.