Senior Personal Banker (Former Employee) – Orlando, FL – August 20, 2017
When I first started it was wonderful. The sales plan was well thought out and fair. However, with the changing times things changed drastically. Even though they were aware of the changing environment they continued to make it difficult.
It is a great company to work for. There are a few things that needs improvement such as job advancement, job security, more pay, and more opportunity for growth based on your skill set, not because of who you know solely.
Operation Representative (Former Employee) – Chicago, IL – August 18, 2017
Morale has declined over the years since I started lock box in 1999. It used to be an fun place to work and they were really flexible with schedules. Lots of favoritism and pettiness. Do your job and you'll be fine.
Customer Service Representative (Former Employee) – Bronx, NY – August 18, 2017
Great place to work for, benefits are awesome. learned many tasks there. the motivation to reach my daily goals made me a strong and enthusiastic person. Working with clients face to face daily is a great challenge but a very interesting one.
The managers were great help and always around to answer any questions that were asked. If a customers wasn't satisfied with something on their account we fixed the problem quickly and had 100% satisfaction every time. The work place was very friendly and a joy to be around every work day.
Financial Services Representative (Former Employee) – Fort Worth, TX – August 18, 2017
fast paced call center, scheduling changes every 2 or 3 months, mandatory work days with no prior notice. Opportunity to do other duties for advancement but not recognized by advancing role or title on permanent basis.
MORTGAGE SERVICING SPECIALIST l (Current Employee) – Fort Worth, TX – August 18, 2017
Everyday task was very simple and I had an easy going team where I could express my creativity and show my strong points. Management was very helpful in assisting with any issues or help for open oppurtunities
Foreclosure Specialist (Former Employee) – Plano, TX – August 18, 2017
I really enjoyed working at BOAF. The culture was very relaxed & goal oriented. There was work autonomy & they treated us like adults so there was no micro management. Have very good memories of the workplace.