Preferred Sales Technician (Former Employee) – Hunt Valley, MD – March 24, 2017
A typical day includes talking on the phones all day with customers calling in for servicing. It can be stressful due to people not taking into consideration that you're a person and have feelings to. Keeping a professional attitude no matter what is the most difficult part. The management and team make you motivated and work hard to keep their employees successful and engaged. The company offers great pay and benefits to make up for the stress of the position.
Customer Service Representative (Former Employee) – North Hollywood, CA – March 24, 2017
I didn't like working here one bit. The culture was just on sales and not as much with customer service. They demanded sales everyday and if i wasn't meeting sale goals than ill get written up. I should have never left Wells Fargo the three dollar pay raise wasn't worth it.
Bankruptcy Customer Relationship Manager II (Current Employee) – Charlotte, NC – March 24, 2017
I had ample time off /vacation and sick days per year. All major holidays were recognized, with paid time off . The health benefits were excellent. You could even purchase an additional week of vacation .
I enjoyed working at Bank of America as a whole. Most supervisors were very professional and considered challenging me to be a better associate. Some departments were not as organized as others. Once you reach a certain level in terms of salary, there is nowhere to go unless you leave and return.
Teller (Former Employee) – Banning, CA – March 23, 2017
A typical day at work would be to assist clients with their financial needs such as giving them cash or making payments on loans they may have The hardest part of the job is making sure by the end of the day you have a balanced cash drawer The most enjoyable part of the job is company recognition events
Team Manager (Former Employee) – Brea, CA – March 23, 2017
Bank of America is a huge corporation. Although goals are attainable, the workplace morale is low due to the pressure placed on the associate to achieve it. The most enjoyable part of the job is the associates who work for you.
AVP, BANKING CENTER MANAGER III (Former Employee) – South Yarmouth, MA – March 23, 2017
A typical day was hectic as a Banking Center Manager. We started our day with branch opening procedures followed by a daily huddle with the team. The day consisted of operations, sales, client servicing and coaching sessions with the team. Management was tough and unforgiving at times. the most enjoyable part was building relationships with customers.
Personal Banker II (Former Employee) – Glen Rock, NJ – March 23, 2017
Great Company to work for. Enjoy being part of their team. Employees are appreciated and managing staff was great. Your imput was taken into consideration and the team work was outstanding which helped us achieve better results.
Customer Service Call Center Representative (Former Employee) – Lincoln, RI – March 22, 2017
Wonderful company to work for. If you are willing to work, they will always recognize your achievements. So many incentives and advancement offered to employees. Wonderful vacation, benefits, and so on.
Small Business Manager (Former Employee) – Tampa, FL – March 22, 2017
The benefits and time off was great, sick time is allotted separately which is rare to find, however don't go over or you'll get occurrences which can lead to termination. They do try to make the environment fun with activities. They have programs to help you become a leader, but working in management was high pressure. You would work weekends, nights, and on your days off. There was no work life balance as a manager.