E-Commerce Fraud Analyst II
Senior Fraud Analyst (Former Employee) – Newark, DE – February 2, 2016
Responsible for investigating wire transfers for potential fraud to minimize the risk to the bank and clients.
• Corresponded with cardholders and business partners to gather details of request, ensuring each customer transaction was fully evaluated and a fair conclusion was determined.
• Managed inbound inquiries from cardholders, disputing decisions, and providing detailed alternatives to reach