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Bank Of America
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7,691 reviews

Bank Of America Employer Reviews

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  • Job Work/Life Balance
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Fun place to work
Dept. Lead/ Acct Manager (Former Employee), Pasadena, CAJuly 21, 2014
Pros: compensation/benefits/health care/vacation time
Collecting on accounts ranging from 30-120 days in delinquency.
Great management
Great Co-Workers
Locating customers who had accounts that were already charged-off.
Educating and helping customers
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Takes Customer & Employee Satisfaction to Heart
AVP, Business Systems Analyst (Former Employee), Plano, TXJuly 21, 2014
It was genuinely a pleasure to work for BAC. They are continually investing in their people, and improving the quality of services offered to clients. The constant organizational shuffle was challenging.
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Enjoy working as a Team
Teller (Former Employee), Tampa, FlJuly 21, 2014
I love to work and assist people, I enjoy to serve others.My typical day was performing customer's transactions, suggest and refer products and services.
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Corporate office environment
Currently requesting Attorney (Current Employee), Simi Valley, CAJuly 21, 2014
Pros: great medical benefits and yearly bonuses
When I first started at the bank we were incredibly busy, times have changed and ther is less work to do. I like my work environment to be fun, but I need to be busy.
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Good Experience in Banking
Senior Business Analyst (SBA) (Former Employee), Windsor, CTJuly 21, 2014
• Analyze current system and process gaps in context of new business and functional requirements.
• Actively involved in high level estimates and scoping.
• Ensure the project gains or acquires expert knowledge of business and technical processes for all projects impacting The W database.
• Interact with the End users (Downstream Users) of the “The – more... W” data. – less
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loved being a teller
Senior Bank Teller (Former Employee), Spokane WashingtonJuly 21, 2014
Pros: got to know the people
Cons: worked in a building that was a parking lot.
My job was a big part of me. but needed to leave the state. I ordered money for the branch. I accurately balanced a cash drawer ,performed excellent customer service.
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Nice environment
Collabera Contractor (Former Employee), Dallas, TxJuly 21, 2014
Pros: nice lunches
Cons: nice environment
I really loved this job it was very laid back the supervisor was very nice didn't have to worry about him looking over our backs all the time we did our work professionally and at a timely manner
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A diverse work place
AVP, Program Management (Former Employee), Remote - My Work (Home)July 21, 2014
Pros: strong diverse culture
Cons: ongoing managment/associate position changes
Diversity and inclusion is a very large part of the culture at Bank of America. Associates are encouraged share who they are, join affinity groups. This was the most enjoyable part of working for the company.
During my 14 year tenure with the company I ran the gamete in positions I've held from Operations Analyst, Operations Manager, and Project Manager.
I – more... worked with some very knowledgeable and wonderful people. The working culture was very close knit and we backed each other up without question. – less
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Great incentives.
Operations Representative (Former Employee), Norfolk, VAJuly 21, 2014
Pros: great incentives such as stocks.
Cons: salary increase.
Great customer service. Caring and support the customers.
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Great place to work.
Senior Post Closing Specialist (Former Employee), Pasadena, CAJuly 21, 2014
Pros: great management
Cons: bad parking.
most enjoyable part of my job was the atmosphere. There was a great group of people who made working there pleasureable.
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good
Senior Teller/ Supervisor (Former Employee), Irving, TXJuly 21, 2014
Pros: hours
Cons: benefits
keeping track of the money going in and out and also the products that as sold on a daily bases.
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customer service
Teller (Former Employee), Glendale, CAJuly 20, 2014
Pros: fun place to work
Cons: no cons
answering phone, Talking to people about their accounts , helping them with their accounts .
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Very large with unlimited opportunities
Cash Vault Operations Supervisor (Former Employee), Dallas, TXJuly 20, 2014
Pros: opportunities for advancement.
Cons: downsizing
Throughout my years of service I was able to perform many tasks and roles due to Corporate Culture and opportunities for advancement. I was able to build many valuable business relationships over my years of service and the training provided was second to none.
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Call Center customer service
Customer Service (Former Employee), Lincoln, RIJuly 20, 2014
Pros: great benefits and pay
Cons: long hours
A typical day at work involved being on a phone with customers going over their bank accounts. I would help with transferring money from accounts to accounts, helping the customer located their money, open/close accounts and other banking related jobs. Management wasn't much help in the learning process as I learned from computer modules. I learned – more... one important thing; how to handle upset customers. The hardest part of the job was having customers yell at me for losing their money when it truly wasn't my fault. They were either over-drafting their accounts or transferring money to wrong accounts or lost their debit cards. I'm not really sure what the enjoyable part of this job was other than when you were able solve the issue or had a customer that was just happy with the service they received. – less
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Great benefits
Operation Consultant (Current Employee), Greensboro, NCJuly 20, 2014
Pros: the best thing about working here is the benefits: vacation, child care reimbursement, tuition reimbursement.
Cons: lack of leadership skills within management roles
The best thing about working here is the benefits: vacation, child care reimbursement, tuition reimbursement.
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Great company to work for loved the environment
Professional Teller (Former Employee), Houston, TXJuly 20, 2014
Pros: great company to work for
Cons: wish i had a better relationship with the manager at my location
a typical day at work would be opening the store deposits withdrawals payments
working at Bank of America taught me professionalism and patience
my co-workers were pleasant to be around great workplace environment
the most enjoyable part of the job for me was building personal customer relationships
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• Managing a team of 10-15 loan workout associates work in a high volume, production driven environment. • Provided daily coaching and feedback to as
Mortgage Servicing Manager (Former Employee), Dallas, TXJuly 20, 2014
Pros: team environment
Cons: time work management
• Participated in management meetings/conference calls.
• Conducted employment interviews.
• Handled scheduling and monitored team workflow
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a goal based career that needs a lot of focus on sales and customer service. A job where for anyone who like customer service.
Personal Banker (Former Employee), Los Angeles, CAJuly 18, 2014
Pros: human interaction; hour lunch; suit necessary; decent pay; incentive pay for sellers and management
Cons: stress level; stack ranking; constant upset customers
a typical day at the bank would consist of sales, customer service, and looking for that one thing you could do for every customer. it was my job to sale bank products to customers and refer to other lines of business. i learned great communications skills, and i also learned how to sale to different types of individuals. the works you get to know and – more... the management you work under tend to be the best you'll ever work with. the pressure might be there for sellers and management, but you get help along the way. the most enjoyable part of the day is the people you work with and the relationships you make. the hardest part of the day for a personal banker is not meeting your sales goals. – less
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Good Job
Process Support Analyst (Current Employee), Charlotte, NCJuly 18, 2014
Great job, no job security. Was laid off after two years, found it hard to advance from the position I held
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Excellent advanced if you are great at sales
Customer Marketing Service to Sales (Former Employee), Belfast, MEJuly 18, 2014
Pros: great support for transitional phrases
Cons: no fork, pay .15 plus taxes, also you have to make 40000 a day
You'll receive about 2 months worth of training before you are placed on the floor for sales.
During that time, you'll learn the computer program and verification guidelines.
You will be told that you will be getting the cream of the crop for customers which is untrue because you have no idea what customer you will be speaking with.
Art of Language---will – more... not help you. It is all about confidence and delivering the message correctly – less

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About Bank Of America

Bank of America Corporation is a bank holding company. Through its banking subsidiaries (the Banks) and various non-banking subsidiaries – Read more

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