Bank Of America Employee Reviews

Found 13,695 reviews matching the search
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great benefit
Relationship Manager/Personal Banker (Current Employee) –  Methuen, MANovember 15, 2016
great benefits but too much micro managing. The pay is not too competitve and the corporate culture might not be ideal for some. upper management is very approachable.
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Great team environment!
Small Business Deposit Specialist (Former Employee) –  Rio Rancho, NMNovember 15, 2016
High call volume and lots of stress but management is awesome. I would recommned BOA to anyone. We had a lot of team building exercises and we were all friends.
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Banking
Opperations Officer/ Utility Clerk (Former Employee) –  CaliforniaNovember 15, 2016
I learned how to deal with the public. This can be difficult if the customer feels they are not getting their way. Strict standards must be upheld. Loss prevention is a must.
Pros
working in a variety of positions
Cons
customers taking their frustrations out on you
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don't plan on long term employment
Credit Consultant (Licensed) (Former Employee) –  Hillsboro, ORNovember 15, 2016
careful with your money
save as much as you can
as they like to change comp packages for sales people at will
they classify some pay as an "incentive"
not bonus
not commission
so they can change it away at will
Pros
if your Dad works there, you'll be SVP in no time
Cons
it's not your fathers bank.
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Great Benefits
Customer Service Representative (CSR) (Former Employee) –  Lancaster, CANovember 15, 2016
Works employees hard its not about the welfare of the employees to do their job efficiently its about bringing in numbers for the company to keep them afloat
Pros
great benefits
Cons
mistreatment of employees
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Productive Work Enviornment, no Micro Managing
Research and Adjustment Representative II (Current Employee) –  Brea, CANovember 15, 2016
A typical day is usually very busy and fast paced. I've learned how to be flexible as change in procedures occur daily. Management is usually fair. My co-workers are great, lots of team building. Hardest part of the job would be meeting the daily required numbers without diminishing the quality of the work. The most enjoyable part is that you are assisting and making sure that the customers financial needs are met as they go through the lost of a loved one.
Pros
Health care, 401K, childcare reimburstment
Cons
Compensation, Advancements
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na
Personal Banker (Former Employee) –  Saint Peters, MONovember 15, 2016
• Customer service (in person and by phone)
• Typing / Data Entry / Processing reports
• Provide daily banking transactions while interacting with customers
• Handle large amounts of cash with speed and accuracy
• Exceed the daily quota for customer referrals for new banking products
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productive company
Support Services Specialist II (Former Employee) –  Rancho Cordova, CANovember 15, 2016
Love day is always different and very challenging. Working with collegues being able to mentor and management my team. Learning finance through collections was very fun and proactive.
Pros
awards, free lunches
Cons
healthcare, 401 k
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I enjoyed working for Bank of America
Customer Service Rep (Former Employee) –  Richmond, VANovember 15, 2016
I have learned so much working for Bank of America. Great place to work and learning loans, business accounts, and I was in the wire room. Almost 8 years.
Pros
Great place
Cons
Moving My Dept to a different State
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Review of Bank of America LCOPE
Operation Representative (Current Employee) –  Dallas, TXNovember 15, 2016
In this department is very time constrict. On an average you will key for at least 60 to 80 companies. Typically you key in invoice numbers, dollar amounts, dates and credit card information. It is a self motivated environment so you work at your own pace to meet your goals.
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very good company and well managed
Banking Advisor (Former Employee) –  Philadelphia, PANovember 15, 2016
high pressure environment working with high net worth client. great team to work with. job functions were changing to all mortgages and all advisors had option for severance package. loved working with client nd advisors
Pros
working with high net worth clients
Cons
position moved to an all mortgage function
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Former employee
Assist customers (Former Employee) –  Las Vegas, NVNovember 15, 2016
Great company to work for, great with LGBT rights. Management needs fixing. Make sure to focus on goals on attendance was all management cares about.
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Not great for single parent
CLIENT SERVICE REPRESENTATIVE (Current Employee) –  Meriden, CTNovember 14, 2016
Work can be pretty hectic, attention to detail is very necessary. doesn't work if you're a single parent. 20 hours isn't going to cut it. Great boss and coworkers!!!
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teller
Professional Senior Teller (Former Employee) –  MichiganNovember 14, 2016
Fast environment, very strict on security protocol. Gives proper training for positions and keeps you up to date with new federal policies. Could pay more for the amount of work they have you doing.
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Independence is Key
Sanctions Compliance Specialist - Contractor (Current Employee) –  New York, NYNovember 14, 2016
In many departments managers, team leads and supervisors are at alternate locations so you may not be micro managed. Where this can be ideal for some, if you are an individual that needs guidance or constant reassurance about your duties or performance, you many not get that kind of feedback until review time. It is important to be a self starter and a researcher for your own benefits. Do not be afraid to ask questions.
Pros
Access to work at home
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Worked for the bank 34 years
Operations Consultant (Former Employee) –  Charlotte, NCNovember 14, 2016
Depending on the area of the bank and the management, working for the bank can be very challenging however; if you happen to work for a professional that is flexible it can be a wonderful experience. There are training components every quarter that you will have to make a score of 80% or above to pass the course which will be documented in your review. I had a wonderful team to work with in the various areas of the bank.
Most areas have some type of training available which is most helpful. If there aren't any formal training, there is more experienced associates that will be very helpful.
Pros
Location uptown is a plus for restaurants and shops
Cons
Paying for parking
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Excellent job, benefits,and pay, no job security as expected due to layoffs
Real Estate Appraiser (Former Employee) –  Los Angeles, CANovember 14, 2016
A typical day at work was leaving my house with my appraisal orders previously set up for the days schedule. After inspections and having some lunch, I would head back home and type up appraisals. After completing work and turning in, time for phone calls to set inspections. I learned how to handle various situations concerning appraisal, management, scheduling, conditions affecting value, navigating the streets and freeways, avoiding traffic and hazards along the way. Management, as with most in house appraisal departments was average. The best part was being shielded from any adversity that is usually caused by anyone involved in the financing and/or sale of the property appraised. The co-workers were great as far as I know. The hardest part of the job was keeping up with the work load. The most enjoyable part of the job was the freedom to schedule and type up work at home.
Pros
Receiving and submitting work by computer from home, Great pay
Cons
A whole lot of taxes taken out
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teller
Bank Teller (Former Employee) –  CaliforniaNovember 13, 2016
Overall management was OK. A the time there was a lot of favoritism and very unorganized. However when I worked for a different location it was overall better.
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rm
Relationship Manager (Current Employee) –  Saint Petersburg, FLNovember 13, 2016
it is a sales position and I am fortunate to work at a nice branch. You are working with the general public however and that can be a challenge. there is opportunity to advance
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overall an educational experience, call center work proved to be too sedintarty for me.
Preferred Sales Associate (Former Employee) –  Belfast, MENovember 13, 2016
• sales quota are often difficult to obtain
• Working there for almost 3 years gave me an education in many money management areas
• Weekly education on products, procedures and regulations
Pros
Benefit like no other place I have ever worked, fosters team spirt, limitless income potential
Cons
It's not a job for everyone, excellence and sales goals are difficult
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Overall rating

3.9
Based on 14,508 reviews
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Ratings by category

Work/Life Balance
3.8
Compensation/Benefits
3.9
Job Security/Advancement
3.4
Management
3.5
Culture
3.7