Teller/Customer service rep (Former Employee) – Springdale, AR – November 24, 2015
The worst place I have ever worked for! Benefits are the worst, pay is down right insulting and the working environment is a hostile one. The Management structure is unethical and they do not care about their employees. As others have stated, HR keeps nothing confidential so the " Open door policy" is a joke. There are much better banks to work for. If you have any integrity, Don't waste your time working here as you will not fit in and be an outcast.
Teller/CSR (Current Employee) – Valdosta, GA – June 2, 2016
over worked under paid, show you are willing to do what it takes to advance all you get is more responsibilty no raise and no praise. depending on where you are located co workers can be awesome. customers will probably be your reason for staying not the company itself. hardest part of the job is getting up and coming in and waiting all day for the day to be over. most enjoyable parts of the day from 8:00-8:30 am when you dont have to really do much. whatever time you take your hour long lunch hour and when it is time to punch out.
good benenfits, good hours, holidays and paid vacations as well as 401k plan
over worked and underpaid ..no room for advancement ..
Teller/CSR (Former Employee) – Plano, TX – April 25, 2016
I worked for Bank of the Ozarks for almost 2 years and hated my job about 90% of that time. Management was AWFUL! I have never felt so unappreciated, unhappy, and unvalued while working here. My manager stayed in her office all day, never built relationships with customers, never trusted her employees, and didn't really know what she was doing. I have no idea how she got a position in management. The assistant manager wasn't any better. She constantly stayed in her office and made remarks like, "If you knew how to do your job correctly..." or told her employees that they are not efficient. This is not how employees should be treated.HR is awful too. I went to HR about the horrible treatment I was receiving and they turned around and made it seem like it was my fault. They were disrespectful, rude, and treated me like a child. I will never recommend this bank to anyone.
Be warned, the manager and other processor are best friends. They will seclude you instead of include you. There's favoritism and treat you like nothing poor communication skills poor management skills poor teamwork skills.. I have video, this is the worse place ever if you are of color. I warned you stay the away.
Trust Operations Specialist (Former Employee) – Little Rock, AR – July 22, 2016
Double standard is the phrase of the day. If you fit and are allowed into their clique, everything is great. If you don't fit, your every move will be critiqued. What's good for some is not good for others. Some can decorate their area like it is their home. Other are not allowed to have a bottle of lotion visible.
some bank holidays
the coworkers, not all bank holidays, insurance, paid time off.
Head Teller (Former Employee) – Gastonia, NC – April 22, 2016
If at all possible stay away from BOTO. Management will stab you in the back and talk about you to other associates. Management plays favorites amount associates. Management is a JOKE. Corporate people in AR think they are better than you. The only enjoyable thing about working there are the CUSTOMERS.
poverty level pay, insurance to expensive to afford, bank does not appreciate their associates
Customer Service Representative (Former Employee) – Little Rock, AR – April 26, 2016
A typical work day consisted of opening accounts, and some teller work. I learned all my basic skills of banking, debits and credits and how the proof work processes. My manager and co workers were very nice. The hardest part of the job was learning all the banking jargon and how to explain that to customers. The most enjoyable part of the job was meeting new customers.
Leasing Assistant-Insurance&Titles (Current Employee) – Little Rock, AR – March 15, 2016
A typical day at work is fast paced and constantly busy. Requires meeting deadlines, must produce accurate and thorough work. The hardest part is finding a stopping point, because of deadlines you never really want to put things off for followups. The most enjoyable part of the job is being able to take on more challenges due to the demanding needs of the banking world.
Management at the time was extremely critical and often berated employees in front of customers and other employees. I do not feel this is a proper way to assist your employees to be better associates with a company.
Teller/CSR (Former Employee) – Little Rock, Ar – August 23, 2015
You are requried to work long hours in a stressful work environment, dealing with everything you they throw at you and customers while trying to balance at the end of the day. Its impossible. While I was there we lost every single teller and CSR 2 presidents and a bank manager because this is not a customer or empoyee orenited company. HR is the worst about keeping things private, my exit interview was shared with my immediate suporvisor whom I still had to work with for two weeks. It is a hostile work invironment because its every man for themselves.
Great learning experience - very knowledgable employees
Human Resource Specialist (Former Employee) – Little Rock, AR – February 19, 2015
I learned a great deal about Human Resources in a banking environment. Management was very disconnect from their employees. Co-workers did not communicate with each other about anything other than work. Not an enjoyable place to work.
Customer Service Representative (Former Employee) – Ozark, AR – November 9, 2015
The management in the operations center for online banking do not give people that are not from their small town a chance. I experienced quite a few problems from employees and management alike. If you are not from their tiny town in Ozark, Arkansas then they don't want you to work for them.
Teller (Former Employee) – Clarskville, AR – October 3, 2012
Secure the building every morning by driving around the building, and looking for any damage or anything suspicious. Had one person go in to secure the building. Once they came out to give the all clear, I came in and timed in. Started the coffee maker, logged into my drawer. Then grabbed my drawer from the vault using Dual Control. Counted my drawer several times throughout the day. My co-workers were always willing to help me out if I had any questions. I worked with a multi-line phone, worked with customers in the drive through and walk in. My manager was always there if I needed an over-ride or had any questions. I also faxed and copied items to customers, as well as printed off statements and sent out Birthday Cards. The hardest part about the job was when it would get extremely busy and the computers would shut down and reboot during a transaction. I enjoyed working with everyone and I enjoyed helping customers with there accounts.
Friendly and professional setting! Great environment!
Loan Review Clerk (Current Employee) – Ozark, AR – May 3, 2012
I have worked for Bank of the Ozarks for about 8 months now, I work in the Loan Administration department as a Loan File Review Clerk. Everyone has been absolutely wonderful. All of the management and staff are very professional and respectful. The company as a whole is great with good benifits and paid sick and vacation times. I cannot recall a time where I did not feel this way about the bank or any of it's employees.
1 hour lunch, comfortable break rooms and lounge areas!
Bank Operations Officer (Former Employee) – Bradenton, FL – May 25, 2012
My bank, Horizon Bank, was taken over by Bank of the Ozarks. New Management extracted our knowledge, demanded long hours and weekends without financial compensation (the officers). We were told on a Thursday @4:45 pm that we were no longer needed and we were not paid for Friday. I had over five years and my boss had twelve years with Horizon Bank.