Teller/ CSR (Current Employee) – Florida – August 23, 2013
Pay and Benefits are not exactly comparible to the area but other than that the company is amazing to work for. The strive for excellent customer service and the training is more than any other company I have worked for.
Teller/Customer Service Representative (Former Employee) – Little Rock, AR – August 18, 2016
As stated in the other reviews the pay is very low. There are absolutely no incentives just a generic email saying "Great job." We underwent a huge system change in a matter of months which required working late and off days ( I was even there a Sunday). My coworkers and I were positive we would receive an incentive but what did we receive? A pen. If management did not like you they would pick on you until you quit or would make up false accusations to get you out the door. I like to think of them as snakes hiding behind smiling masks. Everyone that started quickly left-even managers! I even had a manager TELL me that a position was opened and then closed to give a "favorite" enough time to get their resume in! That should be all you need to stay away. I enjoyed my coworkers and MY managers were always awesome (2 quit) but that is really it.
Teller/CSR (Current Employee) – Anonymous – August 7, 2016
I'm a current Bank of the Ozarks employee, and I don't think I've ever hated a job so much in my life. BOTO plays favorites. For example, I had a family member pass away and my boss expected me to be back at work the day after the funeral when it was out of state because her favorite had a date. There is no room for advancement, especially at the branch I am located. The pay is terrible, you can go to McDonalds and make more. The only decent thing, which isn't that decent, are the benefits. For someone who doesn't have any type of health insurance it makes it easy to get. I would not recommend BOTO for anyone. I have been actively looking for another job since my 1st month there.
Teller/CSR (Current Employee) – Valdosta, GA – June 2, 2016
over worked under paid, show you are willing to do what it takes to advance all you get is more responsibilty no raise and no praise. depending on where you are located co workers can be awesome. customers will probably be your reason for staying not the company itself. hardest part of the job is getting up and coming in and waiting all day for the day to be over. most enjoyable parts of the day from 8:00-8:30 am when you dont have to really do much. whatever time you take your hour long lunch hour and when it is time to punch out.
good benenfits, good hours, holidays and paid vacations as well as 401k plan
over worked and underpaid ..no room for advancement ..
Teller/CSR (Former Employee) – Gastonia, NC – September 11, 2016
Worst bank I have ever worked in. Weak procedures to protect tellers, reported harassment and continued hostility in the branch and nothing was ever done. Management here is awful, they really only care about the numbers. Training was awful, you really are just sort of thrown out there to the wild. Definitely plays favorites and just awful. The whole experience there just was horrendous.i once got a call at 7pm on a Friday because co-workers were still at the branch. That was pretty typical there.
Teller (Former Employee) – Clarksville, AR – March 3, 2017
The location was in a small town, so you really got to know the customers. Balance my drawer when I got in, and then help customers with their transactions. Management was not always there, but available when needed.
A great position to start off in both finance and commercial real estate, as they lend across all asset classes/geographies, and are very credit conscious. Tempers can run high around closing and quarter end, but being around smart people more than makes up for it. Also nice to be part of a company that is experiencing rapid but healthy growth.
Teller/Customer service rep (Former Employee) – Springdale, AR – November 24, 2015
The worst place I have ever worked for! Benefits are the worst, pay is down right insulting and the working environment is a hostile one. The Management structure is unethical and they do not care about their employees. As others have stated, HR keeps nothing confidential so the " Open door policy" is a joke. There are much better banks to work for. If you have any integrity, Don't waste your time working here as you will not fit in and be an outcast.
Bank Teller/Customer Service (Former Employee) – Hot Springs, AR – November 4, 2016
Boto overall is a great place to work. I feel that they need to hear what the employees concerns are and do something about it. There will be a continuous high turnover if they do not start taking action.If they took more time listening to the employee concerns they would see the turnover rate drop tremendously. Cant run a business without employees.Listen to all concerns investigate .
Teller/CSR (Former Employee) – Plano, TX – April 25, 2016
I worked for Bank of the Ozarks for almost 2 years and hated my job about 90% of that time. Management was AWFUL! I have never felt so unappreciated, unhappy, and unvalued while working here. My manager stayed in her office all day, never built relationships with customers, never trusted her employees, and didn't really know what she was doing. I have no idea how she got a position in management. The assistant manager wasn't any better. She constantly stayed in her office and made remarks like, "If you knew how to do your job correctly..." or told her employees that they are not efficient. This is not how employees should be treated.HR is awful too. I went to HR about the horrible treatment I was receiving and they turned around and made it seem like it was my fault. They were disrespectful, rude, and treated me like a child. I will never recommend this bank to anyone.
Trust Operations Specialist (Former Employee) – Little Rock, AR – July 22, 2016
Double standard is the phrase of the day. If you fit and are allowed into their clique, everything is great. If you don't fit, your every move will be critiqued. What's good for some is not good for others. Some can decorate their area like it is their home. Other are not allowed to have a bottle of lotion visible.
some bank holidays
the coworkers, not all bank holidays, insurance, paid time off.
Teller (Former Employee) – Clarskville, AR – October 3, 2012
Secure the building every morning by driving around the building, and looking for any damage or anything suspicious. Had one person go in to secure the building. Once they came out to give the all clear, I came in and timed in. Started the coffee maker, logged into my drawer. Then grabbed my drawer from the vault using Dual Control. Counted my drawer several times throughout the day. My co-workers were always willing to help me out if I had any questions. I worked with a multi-line phone, worked with customers in the drive through and walk in. My manager was always there if I needed an over-ride or had any questions. I also faxed and copied items to customers, as well as printed off statements and sent out Birthday Cards. The hardest part about the job was when it would get extremely busy and the computers would shut down and reboot during a transaction. I enjoyed working with everyone and I enjoyed helping customers with there accounts.
Friendly and professional setting! Great environment!
Loan Review Clerk (Current Employee) – Ozark, AR – May 3, 2012
I have worked for Bank of the Ozarks for about 8 months now, I work in the Loan Administration department as a Loan File Review Clerk. Everyone has been absolutely wonderful. All of the management and staff are very professional and respectful. The company as a whole is great with good benifits and paid sick and vacation times. I cannot recall a time where I did not feel this way about the bank or any of it's employees.
1 hour lunch, comfortable break rooms and lounge areas!