Productive, and fast paced workplace.
Customer Service Representative (Former Employee) – Commerce, CA – November 9, 2016
A lot of cash handling, a lot of clerical, and one on one customer interactions.
Learned how to problem solve accordingly, valuable customer service experiences, learned to be discreet and how to pay attention to detail.
Management and Co-workers were always helpful, hands on, respectful, easy to talk to, made work a bit more fun, and were always available when needed.
The hardest part was trying to remain calm and not to stress when other branches were going through frightening, tough times. Also when customers are being rude, you have to remember to stay calm and complete your due diligence before handing them cash.
The most enjoyable time, is when you can help out panicking customers, and are able to give them a sense of security. Talking to different customers and becoming familiar with them, having customers leave and come back happy, and appreciative for everything you try to do for them.
Christmas dinners, incentives, birthday celebrations, benefits, paid vacation