Pros: compassionate management, professional approach, customer oriented mentality
Cons: conversion, layoffs
branch opening, buy/sell cash to tellers, running statements and reports, auditing, upselling bank products, running promotions, forecasting, running transactions accurately, meeting customers' expectations, preparing special requests for cash orders, providing summaries and report for upper management, working with the back of the house, currency exchange, training new staff, balancing tellers drawers/vault and branch, attending meetings with upper management.
Going through conversion became quite challenging, due to new systems.
Satisfying customer's requests and contributing to the successful operation of the bank meant constant developing and improvement on the individual level. Management's appreciation was a great motivating force.