Assistant VP/Branch Manager (Former Employee) – Kennewick, WA – September 14, 2017
My typical day started with reports, follow up from previous day with clients in mind, preparing for coaching with staff. I learned more about outside calling Management was supportive for the most part Work place culture was positive and a team environment The hardest part of my job was being short staffed The most enjoyable part of my job was my cliients, my team and sales.
Balance with all there was to accomplish, being short staffed
Commercial Relationship Manager (Former Employee) – Rather not say – September 12, 2017
The merger of AmericanWest and Banner was a disaster. All of the things that AmericanWest had in place to transition to a much larger institution were thrown out in favor of the Banner way. Turn around times to do commercial loans went from 2-3 weeks to months. I saw more unethical behavior here than I have ever seen in my entire career. The only bright spots were the great co-workers. Employees are leaving right and left but it doesn't seem that upper management gets it...
Mortgage Loan Processor (Current Employee) – Boise, ID – August 8, 2017
I regret accepting the job everyday. The management is the worse that I have ever worked with and act like junior high school girls. They act like you don't exist unless you are their pet. They don't provide the training that is necessary to do the job to the full potential. When you seek advice or understanding they ignore you calls and emails. This is the worst place to work for and I advise to seek employment elsewhere.
Personal Banker (Current Employee) – Everett, WA – July 31, 2017
Some branches are extremely fast paced and then there are others where it is rare to see a customer for hours. If they spent more time on strategic branch location planning they would be much more succesful.
Commercial Personal Loan Assistant/ Credit Analyst (Former Employee) – Burlington, WA – June 8, 2017
Working at Banner Bank was short lived as I was hired with a Loan Officer that I had worked with at Union Bank/ Frontier Bank. My experience with Banner Bank was in general excellent. The office I worked in was professional and well educated. Banner Bank extended invitations to me for further education and signed me up to internal classes on a regular bases. I would have stayed at this bank if the Loan Officer I served had not chosen to move to a different bank. The hardest part of my job was negotiating between the loan officer I served and the regional managers and credit administrators. The most enjoyable part was working with the people at the Burlington Office.
Continuing Education, Employee Investment
Management was too conservative for the loan officer I worked with.
OPERATIONS SUPPORT SPECIALIST (Current Employee) – Bothell, WA – May 22, 2017
I enjoy working for this company. I have been there for 3+ years. Started out as a Personal Banker in Provo UT. I was promoted to Customer Service Manager within a short period of time. I like helping customers with there day to day transactions as well as help them reach their long term goals.
The comute is to far looking for something closer to where I live
Teller (Former Employee) – Spokane, WA United States – April 21, 2017
Banner Bank is a great place to work. There's always learning material available to you if you want to improve where you're at or change your career path in the company, and the referral programs allow you to increase your pay while helping the bank and its customers. Win win!
Debit Card Specialist (Former Employee) – Walla Walla, WA – February 28, 2017
Probably one of the worst companies I've ever worked for. The manager of my department played favorites, I felt like I was constantly harassed because I wasn't getting my work done on time, but I was the only one who knew how to do my job and was constantly asking for someone to train in my absence, and was always promised someone to train but never did get anybody. For the amount of work and stress that was put on us in my department the pay was horrendous.
Teller (Current Employee) – Yakima, WA – January 13, 2017
-Typical day at work is getting there by 8:30 am. Logging into my computer, and then printing out forms to do that balancing for the branch. Then opening the vault and night drop and processing those transactions. Once the bank opens at 9, its continuously helping clients with deposits/withdrawals/problems, until 12 when I go to lunch. After I get back from lunch at 1, its back to helping clients until about 4:30 when I balance the vault for the night. My coworkers are great, we can joke and laugh and poke fun at one another without people getting upset. The hardest part of my job is my manager. She constantly makes me feel like I can't do anything right. She wants us to go ask her questions all the time, but yet when we do she gets visibly annoyed and gives attitude. She gets mad when we don't do something, but when we do, she gets mad that we did. She contradicts herself a lot, then takes it out on myself or other coworkers. The most enjoyable part of my job is helping people. I love helping people in anyway that I can, no matter how big or small the impact is.