Pros: employee discount, great leads, friendly coworkers
Cons: store management, constant stress, strict sales goals
When I first started I loved it. I love books, I love music, and I love coffee, and it's all there with your employee discount. My coworkers were great and I made friends quickly. The leads there are very knowledgeable and look out for you, but you can immediately see the stress they are under day in and day out. And it's clear why. The store manager there is a beast. She runs the place with a whip. You can tell she controls her anger with fake smiles but once you hit a nerve with her, she will berate you and make you feel like you are the worst associate she's ever had. And it's for simple things like not saying good morning, asking a question, or making 3 close friends. She will not allow associates to become friends. Now that I'm gone my ulcer stopped growing.