Barnes & Noble

961 reviews

Barnes & Noble Employee Reviews

  • Job Work/Life Balance
  • Compensation/Benefits
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A job meant for someone with no life/ ambition
bookseller (Current Employee), white plains, nyAugust 30, 2015
Pros: discount on books and cafe, reliable team
Cons: terrible management, terrible pay, too much hard work for little pay, not enough hours, mean managers
This job is practically destroyed by management. They force you to sell memberships and if you don't reach their quota, they fire you. The best thing is that the team is reliable. But the managers, especially in White Plains, NY have the worst attitudes. They don't work with your school schedule.

The training isn't good, so if you work here try to memorize where things are.. Most of the books aren't in the right place so you might not find it. They pay booksellers minimum wage and you only get at 25 cent increase every year, if chosen.


All in all, the job is nonsense. Its not for people who actually have lives. Most workers just work there and do nothing else, most of their workers are mentally instable.
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Get to know the life of a book from when it comes in to when it goes out the door in the customers hand.
Receiving Manager (Current Employee), Falls Church, VAAugust 30, 2015
Pros: good hours. great people. fun environment. books.
Cons: pay does not reflect the amount of work you do.
An average day at B&N for a receiving manager consists of a lot of card board. You are in charge of balancing out the constant flow of books coming in and going out and keeping everything running smoothly, effectively, and accurately. The customer interaction level quickly decreases with this job position which is rare for a retail job. Hours are 7-3 for the most part and you do get weekends off which is a huge bonus. Management here is were most of the hard work gets involved. keeping the staff on task from the back room can be challenging so you need to be able to work well with the other managers to keep things running.
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Fun place to work!
Merchandise Manager/Department Manager (Former Employee), Newington NHAugust 29, 2015
Pros: Employee discount, book loans, advanced readers, supportive management, co-workers are friends
Cons: Retail schedule
Barnes & Noble was a great place to work. Management was friendly and helpful, fellow employees become friends, environment is engaging and fun.
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Interesting customer base, nice environment,
Bookseller (Current Employee), Greenville, SCAugust 28, 2015
Pros: Flexible schedule, nice environment, nice employee discount
Cons: Minimum wage, occasional lack of staff due to underscheduling
Nice entry-level job in a relaxing, fun environment. The customers are usually kind and intelligent, as well as the staff. Sometimes there aren't enough people scheduled at one time, however, and depending on where you're scheduled you'll find yourself running around like a chicken with its head cut off. This can be good or bad depending on your temperament.
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Fun workplace
Music seller/Customer Service (Former Employee), Fresh Meadows, New YorkAugust 27, 2015
Pros: Lead of department
Cons: Payrate
Doing all the inventory for the music department.
Dealing with customers one on one.
Answering phone calls; answering any questions they may have about a movie, cd, books on tape and book floor information.
Taking in the shipments coming in day to day.
Sending out any inventory that had to go out for the week.
Setting up the floor for any upcoming events or changes for new product.
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work
Bookseller/Barista (Former Employee), Bloomington, ILAugust 25, 2015
Work several different shifts throughout the week. Enjoyed working with different people and would always learn something new.
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Fun place if you like books
Cashier, Customer Service (Former Employee), Saginaw, MIAugust 24, 2015
Pros: Discount, w orking with books, the staff, the people
Cons: Sometimes staying late to clean and close the store
An amazing place to work, whether you're cashier, customer service, or stocking. The staff is amazing and easy to get along with, and always willing to help. I learned so much at that job, and hope to advance from Seasonal.
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Testing Tools: QTP, Selenium WebDriver, SOAP UI, Jmeter, Load Runner Testing Framework: JUnit, TestNG, Selenium, ANT, Maven, Jenkins Languages: Java,
Sr. QA Tester/Selenium (Current Employee), nyAugust 24, 2015
• Over 7 years of professional experience as Analytical Software QA Engineer with extensive experience in web applications and system applications software development of web based and mobile consumer applications.
• Experience in planning, coordinating and performing black/gray box testing, functional, GUI, integration, regression, user acceptance testing, end to end, and cross browser testing.
• Expertise in designing, creation and execution of Test plans, test cases based on testing standards using tools like QC and Test Rail.
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Good work environment
Part time head cashier (Former Employee), Naperville, ILAugust 24, 2015
Pros: Paid time off, pleasant staff, good environment
Cons: Pushy sales pitch for Memberships
The fellow employees were pleasant to work with and many customers were enjoyable and curious to know more about the books that were available and newly published.
The corporate high pressure sales of Memberships was not to my liking and contrary to my ideals of customer service
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Amazing
BookSeller/Cashier (Former Employee), Columbia, SCAugust 23, 2015
Pros: flexible
Always full of energy and a smile making sure customers needs come first. I learned what made the company so successful and new skills that helped me with my current job.
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Management is horrible
Assistant Departmental Manager (Former Employee), Manassas, VAAugust 21, 2015
After being the go-to person for 6 years (and 3 years of that asking for a raise to management) I get a promotion. They then proceed to railroad me b/c they don't want that store open any longer (which they can't close it). They've never been able to keep managers at the store long enough before they quit.
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customer service, sales, cashiering, store recovery, receiving, stocking, and inventory assurance
Book/Music Seller (Current Employee), Escondido, CAAugust 20, 2015
Pros: Coworkers, workplace experiance, excellent management
Cons: Retail=crazy customers, pay isn't tremendous.
This is a GREAT first job. But it is that, a job not a career. Due to state and national laws, a lot of the benefit plans offered to part timers have gone away, and especially in southern california, the pay just isn't enough to support an adult.

That being said, they work around your schedule if you are a student, and they are forgiving when it comes to family issues. The managers actually care about you. If it weren't for the pay issues, I'm not sure I would leave. Its a great job.
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Positive and friendly workplace
Merchandise Manager (Current Employee), La Mesa, CAAugust 19, 2015
Good place to work, pay per hour is mostly minimum with few opportunities for full time. Other than that the customer base are mostly quiet good natured readers. Even if you occasionally get the nasty it's not the norm.
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Great Experience
Cashier/Café Server (Former Employee), New York, NYAugust 18, 2015
Though it has been a long time being employed here, from what I can remember was work being a great experience, flexible work hours, and a great staff to work with.
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Great part time job
Bookseller/Café Server (Current Employee), Grand Rapids, MIAugust 15, 2015
Pros: Excellent coworkers, friendly management
Cons: Minimum wage, high turnover rate
Absolutely love working here. It's part time and minimum wage, but it has been by far the best part time job I've ever had.
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Exciting and fun
Head Cashier (Former Employee), Amarillo, TXAugust 14, 2015
Interesting to see new product and introduce it to customers. Help customers find the book they are really looking for while promoting the discount card.
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Loved what I did, but wasnt paid well or given many hours
Sales Associate (Former Employee), Tyler, TXAugust 14, 2015
Pros: Discounts and book rental
Cons: minimum pay, few hours
It was a fun second job that was so easy, it was almost mindless. Work was very routine on a daily basis and very straight forward. The only way to get good raises was to be cross trained which hardly ever happened. I was thankful they asked me if I would like a promotion, but knew I had to turn it down because I didn't want to be stuck in retail knowing that my family lives half way across the country.
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Assistant Manager (Former Employee), KSAugust 14, 2015
Working at Barnes & Noble was great! I got to meet a lot of interesting and diverse people! I will never forget the experience.
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Fun interactive place to work.
Department manager (Current Employee), Surprise, AZAugust 14, 2015
Great customers, fun coworkers, ever changing environment, and wonderful to work with fun product everyday. There is always something to keep you busy even when the traffic is slow.
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friendly work environment.
Bookseller (Former Employee), Tracy, CAAugust 14, 2015
Pros: fun staff and great customers.
Cons: lack of hours.
great work environment. staff is friendly and knowledgable. customers who frequently shop become apart of the B&N family.
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