While managers vary, I have been blessed to work with a really kind management team who takes employee advancement seriously. It was not always so; at the first store I worked in, I was always promised training that I never received that made me lose out on a promotion. I toughed it out and have been promoted twice in the last two years. I was not impressed when corporate did not match employee pay to adjust for minimum wage inflation. While I'm pro-minimum wage increase, I felt slighted by losing the percentage over minimum wage that I had been making. Bad move on corporate. Now I only make a measly dollar above minimum wage despite the promotions and the four years I've given to this job.
Customers are interesting and varied, and in my position, I wind up working very personally with them, helping to troubleshoot e-reader issues as the Digital Lead.
Coworkers will always vary, but the people I work with are very friendly and it's nice to feel a sense of friendship with the people you work with. We do not ever make it work-inappropriate but we're friendly.
Overall, this is a good entry-level job but with the raises being pathetic for the promotions, I don't know that I would recommend it to anyone who wasn't just looking for someplace to work part-time or while in school. Definitely not career material.
Sick time for all employees.
ONLY full-time employees have any real benefits, paid time-off doesn't roll over