Productive and upbeat environment, wonderful staff/management
Bookseller/Barista (Former Employee) – Chattanooga, TN – January 17, 2017
I worked mostly at the customer service desk, but I would also help out as a barista and a cashier. At the customer service desk, I would complete daily projects, such as new books and other merchandise placement. (New Release tables and New York Bestseller displays). However, the main responsibility was to help every customer find what they were looking for, place orders, or make recommendations in a friendly manner. (In person and over the phone). In the cafe, I would make drinks, serve food, clean, and stock. I learned how to better engage with people and how rewarding finding that special book for someone can be. The management team here, as well as my fellow co-workers, were among the greatest people I have ever worked with. Everything was handle in such a professional manner but no one was over bearing. The workloads were even shared and I believe that is what helped everyone get along. The hardest part was learning how to engage a customer while also including relevance to books and other merchandise in the store. The most enjoyable part of this job was being around the books themselves. I have always been such an avid reader and being able to help others find their love of reading was amazing. Helping someone find that new book by their favorite author, or helping a child find that first book that really grabs their attention, it's all so rewarding.
Employee discounts and book loans for new releases
You will definitely make your FitBit steps goal!