Customer Service Representative (Former Employee) – Reston, VA – March 13, 2017
Working at Barnes and Noble in Reston then Fairfax VA, made me smile. But I have to say one in Fairfax was the best, being a lead in the kids department was the best. Seeing the kids eyes light up when they get a new book just makes you smile. Getting to work with all ages and discussing different books.
The management is the best there too, the store manager is always there with a smile and they treat you like family. No matter how your day is going, they are there for you.
Bookseller (Former Employee) – Huntsville, AL – September 16, 2017
*I worked at a Barnes and Noble that was part of a university*
Most of my coworkers were also college students, and they were all a pleasure to work with. The work was not difficult, and at the ending of the school semester, the work was constant but not overbearing. Unfortunately, there was not enough work to keep any of the temporary hires on board during the semester. There was work toward the end of the semester and at the beginning of the next semester, but not in between. It was a great environment to work in -- as we were a campus location, most of our clients were there to better themselves and they were a lot of fun to interact with/work with.
Friendly environment, abundant but easy work for seasonal employees, sometimes sells school-related merchandise at college events
Music Seller (Current Employee) – West Nyack, NY – September 15, 2017
I like working at Barnes & Noble. My problems are that I work in the Music Department and they are getting rid of it. The store manager right now is terrible, she is supposed to be temporary but may be the full time Store Manager. She supports getting rid of the Music Department and is an awful leader. She never introduced herself to me when she came into my department and no one likes her. All the other managers are great. I work very few hours and am being told that HR wants to lower my pay due to that. The pay is low and that's one of the problems. Everybody that works there is really nice.
Bookstore Clerk (Former Employee) – New Rochelle, NY – September 15, 2017
The job was a pretty fun job to start with when you're starting out in the working world. Outside of that I didn't get much else from my employment. So if this a job for anyone that is adding on for their job history.
Bookseller/head of Children's Department (Former Employee) – Nanuet, NY – September 15, 2017
Working as a bookseller/ the head of the Children's department was challenging at times but, very enjoyable. It was a fast paced work place but, as long as you were trained well, there were not any problems.
working with and around literature, as well as being able to use my degree.
Bookseller/Cashier (Current Employee) – Colonie, NY – September 13, 2017
Working at Barnes and Noble is very rewarding, fun, and you get to interact with all different kinds of people and help them with what they are looking for, as well as help them discover new things. You create a sort of family with your co-workers, and managers are always there to help.
Bookseller and Barista (Former Employee) – Aurora, CO – September 13, 2017
The best place I have worked at so far is Barnes and Noble.The environment is laid-back and friendly, the managers were stellar and worked alongside you, and the discounts were fantastic, especially if you're a book or coffee lover. As a bookseller, the day usually consisted of managing stock, reshelving items, taking customer calls at the "help" desk, working the cashier, selling memberships, and keeping the book floor clear of dust. They often do cross-training so you'll likely be trained on how to work in the cafe in case they need an emergency extra set of hands. The cafe is very fast-paced and constantly has things for you to do, so your shift usually goes by faster. The environment is definitely more teamwork-oriented as well, which can be frustrating or enjoyable depending on who you are. I know I loved everyone I worked with in the cafe. The only problem with the cafe is that it sells Starbucks Coffee, but is not owned by Starbucks, so you'll get customers upset that they can't use their Starbucks gift cards or because the cafe doesn't have all of the drink/ food options an official Starbucks has.
Store and cafe discounts, friendly coworkers, agreeable managers, flexible hours
Bookseller/Cashier/Receiver/Barista/Lead/Manager (Former Employee) – Portage, MI – September 12, 2017
I love this company to it's core. The management I had, the coworkers, the training, the salary/pay, the benefits, EVERYTHING. This is the best job I have ever had, and I am currently trying to get back into the company. It is a positive work place with encouraging peers and fair pay and hours.
Bookseller (Former Employee) – Rockford, IL – September 12, 2017
There were some blatant issues with management that no one seemed willing to address despite their negative effect on the store as a whole. Aside from that, this is a wonderful place to work. Fun, flexible, and great environment.
I was only temporary, but this job taught me the basics of serving coffee and pastries, which allowed me to make advancements in this career. The espresso machines are automatic so steaming and pulling shots are simplified, allowing for basic knowledge.
Bookseller/Cashier (Current Employee) – Plymouth Meeting, PA – September 12, 2017
The managers are flexible with your availability and the staff is overall very friendly and cooperative. the customers are wonderful, you have the occasional grumpy ones, but it's still a very happy store.
Paid 15 minute breaks, rewards when you meet sales goals, supportive team attitude
Retail Associate (Current Employee) – Dearborn, MI – September 12, 2017
Barnes and Noble is a nice place to work if you are just looking for a job to supplement your income. The other employees are usually fun to work with. Management is very lax and not into taking new ideas for advancing the store's growth. Career advancement is hardly an option. But all and all not a bad place to work.
Sales Associate (Former Employee) – Oxford, MS – September 9, 2017
Managers did not do the kind of work expected of them, and instead left it to the other associates most of the time. Whenever big events came up, the store manager would buy only a handful of the employees food/beverages, and not the whole of the store. Seriously showed favoritism in this way, which is not a good thing for any company.