A typical day on the sales floor consisted of assisting customers with their purchases and helping them find new fragrances to love. Regular duties included reorganizing and replenishing merchandise on the sales floor and ringing up customers. There were a few times a month when the team would have to do floor sets, which often meant working late into the night. My manager was understanding of my college schedule and still helped me maximize the number of hours I could work. The hardest part of the job was learning to pitch our products and making a solid sale. Our team had a very comfortable relationship with each other and my team leads and managers were always willing to teach. The most enjoyable parts of the job were making lasting connections with returning customers and working as part of the floor set crew.
Cashier/Sales Associate (Former Employee) – East Brunswick, NJ – August 18, 2017
I did not have someone that taught me the ropes. I had to figure it out for myself which is fine until you get reprimanded for something you were never told. A pretty easy place to work, though I was often kept after hours.
Lead Sales Associate (Former Employee) – Rockford, IL – August 18, 2017
Good place to work. Pay could have been better. Lot of customer contact and demos. Fast pace, hours very, and you do all parts of the job ( customer service, sales, stock,inventory control, cash handling and with whatever else they may ask.)
SALES ASSOCIATE (Former Employee) – Joliet, IL – August 18, 2017
I worked at bath and body works as a senior in high school, I started during the seasonal time so like fall and winter and it gets crazy busy with people and staff running around constantly watching the floor and stocking, nothing could look messy and everything had to always be stocked and pretty and not empty or messy. I did help customers on the floor choose gifts and such, but sometimes I wouldn't get out until 3a.m. on a school night and that was hard.
Mangers were very friendly. Amazing scents!! I loved helping customers and interest them in new products or upcoming products. I learned that it's not just about the product it's also about making the customer happy
Sales Associate/Cashier (Former Employee) – Victorville, CA – August 17, 2017
At the location in Victorville Ca, Was the worst job I can ever have, The management team is so rude and really domineering to there employees. The assistant manger was so rude and disrespectful, would not recommend anyone there
Sales Associate/Floor set (Current Employee) – Glen Burnie, MD – August 17, 2017
The job is fast paced, when you actually get hours to work with.The people are a lot of fun to work with as well, but work needs to be done with the head manager. Hours promised are not always what is received, which makes the hours really unreliable and not helpful unless you're a high school student still living with mom and dad. Everyone is typically understanding unless they're busy and someone has to call out.
Bath and Body Works and The Limited Brands CO is a Fabulous place to grow and develop your skills. It is the best place to move up within the company if that is really what you are looking for. My work was always appreciated and it showed by getting promoted very quick and getting the salary i was deserved. Its a place of Team Work and Friendliness among Associates and Clients. Very Respectful Work Place.
The job starts off as you would like to believe as fun! Then the manager starts with the sell sell sell pitch constantly! Other associates will steal your sales so the SPAH looks better for them and the manager is not any different! She is very fake and definitely plays her favoritism and lies! Soooo many other retail jobs out there ! Run and never look here!!
Cashier/Customer Service (Former Employee) – West Los Angeles, CA – August 16, 2017
The job wasn't commission, But all of the customers that I had a pleasure to help always took my name and gave my manager a good compliment about me.. So that was good in my eyes. I had a pleasure working for Bath &Body Works
Sales Associate (Former Employee) – Modesto, CA – August 16, 2017
A typical day of work included preparing each employee with what was at hand, to make sure we made our quota on product sales as well as to make sure each customer left with a product. In front of the store you can to introduce sales to each customer in the store and to provide a sample. What I learned from this position was how to ask the right question to customers to make sure they got the right gift/product they needed. Holidays were particularly stressful with the amount of customers but fun at the same time due to making sure each person was satisfied. The hardest part of the job was having the right amount of hours each week to have a paycheck, it was better to be in a particular area to gain more hours. The most enjoyable part was being around all of the fragrances, to find one you liked the most and to share with customers.
Key Holder (Former Employee) – Shoreline, WA – August 15, 2017
I liked working at BBW, a typical day there would be greeting customers find what they are looking for or showing them what new products are in the store. Here I learned many techniques on how to find the prefect product for the customers, I also learned how to be a leader. However the hardest part of the job was that my manager always wanted more from us. Sometime we would have a great sales but she would always find something that was wrong. That was the main reason I left we all supported each other so that we could do great as a team however our manager always had something to say. The most enjoyable part of my job were my co-workers, we really worked as a team and helped each other achieve our sales goal for the day.
Assistant Store Manager (Former Employee) – Charlotte, NC – August 15, 2017
Bath and Body Works was a company that you by far had to have great customer service skills. It's very interacting , even though many costomers knew exactly what they wanted. Holiday times as well as the seasonal sales were peak times for increased customer flow. Knowingness your product and the store layout was key to upselling and cross selling. Typical day would either be opening or closing the store and throughout my shift I was responsible for making sure the employees and or myself got the cleaning, straightening, restocking done, as well as tending first and foremost to the customers. Making sure breaks were taken and shifts were covered. Counting the till Sunday down and reaeting and making daily deposits. The company overall was a good company and their employees generally are genuine and very likable people.
Key Holder (Current Employee) – New York, NY – August 15, 2017
I worked in a smaller store, everyone becomes family there it's really great the only problem is hours are inconsistent, management sucks, a lot of the time and if you're good and know what you're doing you get taken adavantage of. Aside from that though it's a really fun place to work you get paid well, you get tons of gratis and you meet a lot of great people.