The Credit Union is like a family & growing
Member Service Representative (Current Employee) – Miami, FL – May 21, 2015
The Credit Union overall treats its members with respect and like family. There is, however, strong hints of favoritism in the working environment. A typical day at work involves a lot of tasks and multitasking. My title may be just a service rep, but I also do loans, mortgages, wires, answer calls, enter various transactions....etc, and attend member's needs at the same time. Management within my workplace is not what I was told in the beginning when I first started. It's rough and (hate to say it) two-faced. My co-workers are amazing. We work very well as a team. The hardest part of the job is having 5 to 6 different jobs placed on one person & hearing nothing , but negativity from the manager, which makes the job even more stressful and less productive. The most enjoyable part of my job is being able to help members who come in asking for help. I love helping people and making them smile. It makes my day. I just wish I can manage this in a brighter and more enjoyable environment.
Consant negativity in the workplace