Pros: patient interaction, extremely busy
Cons: compensation, benefits, lack of critical thinking, small town
A typical day started with transmitting payment files and notes to the outside vendors. Also, I worked closely with all departments in the revenue cycle. Upper managment frequently changed procedures and operations on a whim without regard to or involving other areas. I learned that stability with the company depended on who you knew, not what you knew. Change was unwelcomed and frowned apon.
The hardest part of the job was tip-toeing around fickle former managers. I enjoyed the patients and front-end staff, along with the high energy projects.