All departments work together to complete every day tasks. Upper management is great and always striving for the better, even if it's a tenth of a point.Everyone is friendly and really cares about the patients.
Productive Fun workplace as well as educational, healing enviroment.
Patient Service Specialist (Former Employee) – Frisco, TX – May 29, 2015
A typical day at work would be verifying insurance, following up with referrals, scheduling patients, and entering data into the system.
I learned how the physical therpay said of care how it really benefits the patient and how it helps them get back into their day to day lives.
My co-workers were very exceptional they cared about their pateints it wasnt just about the job they took the time out to listen and underdtand whats going with the pateint. most of all they made it fun to be at work.
The hardest part of the job is not being able to always meet eveyone needs because their siutation. it was also hard having to battle with the insurane company's just to get our patients in for therapy.
The most enjoyable part of the job was seeing a smile on the patients face and watching them go through the healing process, from start to finish.
This was a great place to work obviously, because I stayed for so long until being let go just short of 20 years due to a company wide decision to let all of the PTA's go in the outpatient facilities.. Everything was great until 2011 when there were major changes in the system. I felt then in my heart that someday soon I would lose my job, and I was right. The job had what I learned over the years to be fairly good benefits, including 401K, and continuing education. Being part of a large system had benefits such as being on top of all of the rules and regulations for Medicare and insurance, and PT rules and practices along with many other things that I could list that private practice wouldn't include. I just didn't realize it until it wasn't available anymore.
unit Secretary (Former Employee) – Frisco – September 2, 2014
I highly recommend do.NOT even consider this place very poor work never get a break, favoritism with race, overworked.CEO terrible, a lot of backstabbing, gossip.A sister hospital of Select Medical a complete joke, hainus write ups ...DON'T even consider.
Human Resources (Former Employee) – BIR NW – June 25, 2014
NorthWest itself is a beautiful hospital. The nurses, therapists, and patients made it so rewarding to come to work. When you enjoy what you do,and you have great co-workers, what could go wrong??? Oh yeah...the rules (BIR Values) aren't meant for everyone. If Administration could learn to have fairer practice, it could still be an awesome place to work. Need more patients to keep Census fair, so employees can work and not get cancelled so frequently.
helping people get back to being themselves.
management needs improvement to go to next level of being the best in business.
Patient Service Specialist (Current Employee) – Plano, TX – January 22, 2014
At Baylor Institute for Rehabilitation you get to see a lot of great people, weather it is co workers or patients. You learn that family is more than blood related. I have had the pleasure of working with a wonderful team, and I've watched how we all come together to care for each other as well as our patients. I would have to say the hardest part of the job is losing a patient, it's like you've lost a family memeber. I have enjoyed the patients and all of my coworkers. The management staff is the best I've had the pleasure of working with, they understand things not just as they have a business to run but also that I'm a single mom and I have a commitment to my child as well.
Director of Quality Management (Former Employee) – Fort Worth, TX – July 24, 2013
Management truly gets in there and assists staff. They practice what they preach. Easy work environment with people who care about each other like family. The Nurses and Therapists are highly knowledgeable about rehab and what it takes to get our patients home and independent again. The most enjoyable thing about this job was seeing patients go home stronger than they even imagined. Very rewarding!!!!
Enjoyed my employment. left only because as a Canadian my spouse could not obtain a SSN so my benefits for him were going to be cut off. Asked baylor to sponsor for green card but did not happen. Loved Texas and would return. Management can be a bit biased at rimes.
Physical Therapy Technician (Current Employee) – Plano, TX – October 23, 2012
I've learned alot from my team and they are a very knowledgeable group. My manager is very flexible and she goes the extra mile for patients and employees. It is a very upbeat work environment and the patients love our transparency.
pros: very charitable/serviceable environment, great work experience
cons: short breaks, no entry level advancement, questionable pay.