Assisted the learning environment in a timely manner.
Classroom Technology Assistant (Former Employee) – Waco, TX – July 8, 2016
A typical day on the job as a classroom technology assistant would take a preemptive approach. Every morning I would check the atrium printers to see if there was a jam/malfunction. Then I would proceed to refill the printers with paper to ensure peers would be able to print study guide/reading material/assignments for classes. Once that job was done, I would return to our tech office and await phone calls/text notifications of problems professors or students would have in the Baylor Science Building. While on standby, we were permitted to work on our personal class assignments and projects. When we aren't usually going around the building to fix certain classroom tech(printers, computer monitors, projectors, program crashes, etc.), CTAs would perform classroom checks.
Classroom checks involved monitoring, testing, and repairing any technology in the classroom that a problem could arise from. Once our checks were complete, we logged our findings in a database through a web portal for workers. This was a routine task for CTAs every other week. The hardest part of the job was having to learn a lot of new technologies that would come in each semester. The most enjoyable part of the job was learning exactly the right fix for every problem and seeing the joy on professors's faces whenever a problem was resolved quickly.
Relaxed environment, team support
Supply shortage, lost and found