Productive innovative trauma hospital.
Pros: ancillary health benefits with perks such as gift certificates, discounts. employee discounts at a large number of local businesses.
Cons: staff reductions, and expansion without adding more support staff.
Baystate Medical Center was indeed a great place to work. Always on the cutting edge of technology and finding ways to enhance and improve the quality of the lives served in the community.
Opportunities for continued education and advancement were plentiful.
A typical 12.5 hour day could be stressful at times, but always manageable. Resources were always available for support and the hospital fostered employee interaction, for example feedback via Survey Monkey, email, Employee Engagement Committees and more.
The hardest part of the job were sometimes staffing issues as staff was often reduced as a means of financial conservation. However, the team of co-workers that I had known for 15 years always rallied to get the jobs done.
I most enjoyed my interactions with patients and family members, and having the ability to be the best service oriented employee I could be to support our team of nursing staff, physicians, case managers, liaisons, interdepartmental staff and more.