BB&T Employee Reviews

Found 1,091 reviews matching the search
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a good place to work at and grow
New client manager & Public Relations Coordinator (Former Employee) –  Clifton, VAJanuary 19, 2017
I loved working there specially with the good and loving co-worker. I learned a lot in BB&T and all the branches that I worked at co-workers were great.
Pros
40 days of sick leave that I never used
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Bbt
Investment Counselor (Current Employee) –  Allentown, PAJanuary 18, 2017
Became member of BB&T through aa bank merger. This process was challenging, but BB&T made every effort to ensure transition was as smooth as possible. The culture is that where hard work is valued and independent thinking encouraged. A good company to work for , for the right candidates
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Training is non existent
Mortgage Loan Processing Manager (Former Employee) –  Plano, TXJanuary 17, 2017
I would not recommend this as a place to seek employment for anyone who may ask me. Not a employee friendly place and the training aspect is non existent.
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Great learning experience
Customer Service Representative (Former Employee) –  Louisville, KYJanuary 15, 2017
Wonderful group of people to work with. Great training tips always. Just a great place to work for people. great benifits for every employee.
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Great Bank to Work For
Teller Supervisor/Personal Banker (Former Employee) –  MultipleJanuary 14, 2017
BB&T was a great bank to work for. It didn't believe in conforming to the other conglomerate banks while I first worked there. Unfortunately, the longer I worked there, the more the sales requirements and consequences of not producing enough sales was a little too much especially if you work in a very small country town.....there's only so much selling you can do to the same people!!
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Great Place to Work for
Branch Banker III (Current Employee) –  NCJanuary 12, 2017
BB&T is a great place to work for, for being such a large company they could pay their employees more competitively. Hardest part of the job is not always being able to help the client the way you want.
Pros
Good work/life balance
Cons
Pay your employees more competitively
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Management style in S FL not like management style in NC
Multiple job levels (Current Employee) –  Homestead, FL 33033January 11, 2017
S FL BB&T does not follow the culture that the NC BB&T expects. Customers are catered to and no taught about banking. They use to offer a week of Employee appreciation. That was taken away 2 years ago. Other banks have huge holiday parties to appreciate their employees, BB&T gives a $15 allowance per employee. Management has no heart, if there is a manager present.
Pros
no nights or weekends
Cons
you are not expected to have a personal life, not allowed to be sick, loyalty not rewarded, sacrifices to be made with no thanks you's for doing so
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Working with co-workers was a bonus
Collections Representative (Former Employee) –  Lumberton, NCJanuary 11, 2017
A typical day at work would be calm and laid back. Calls would run smoothly, clients would cooperate. The learning part came natural when it was time to assist clients who were in a difficult situation. At times, it would be difficult to converse with clients, but after showing empathy & compassion, it would ease the clients' mind. The reward is providing our clients with outstanding customer service. Co-workers are a plus and they were the ones who was willing to assist and help in difficult times. The management department usually had several meetings to attend and would not be available to assist us in any manner.
Pros
Off every Friday
Cons
Called clients up until 9:00 P.M.
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Productive Place
Teller (Current Employee) –  Barboursville, WVJanuary 10, 2017
A typical day at work includes handling teller transactions and providing excellent customer service. The management at the branch I worked for were extremely professional and understanding.
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Great company to give back to the community
Working Capital Collateral Analyst (Former Employee) –  Winston-Salem, NCJanuary 10, 2017
Typical work day is not as stressful as other jobs.
Learned that you if want to grow that BB&T is selective on who has the opportunity to grown.
Management in general is good. Management is still learning to follow what the CEO places in place for a great company.
The hardest part of the job is to come from the outside in and with a mindset of growth for better things and being open to change after some time with the company.
What was enjoyed most about the job is the people that you meet along the journey.
Pros
Great benefits
Cons
Still behind with application and process
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fastpaced environment
Branch Banker I (Current Employee) –  Ashland, PAJanuary 5, 2017
A typical day at work consists of dealing with clients deposits and savings accounts. Cashing depositing monies, checks. Handling customer complaints and directing them to the proper help, if unable to assist right away. Providing the perfect client experience every day, all day, no matter what.
Pros
location is close to home
Cons
6 days a week plus only one person on vacation at a time
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productive
Test Automation Engineer (Current Employee) –  Falls Church, VAJanuary 5, 2017
Involved in Planning, Designing, Developing and Executing Test Scenarios for Manual and Automated Test cases 
Created Modular Driven Automation Framework from the Scratch 
Developed automated test scripts using Selenium and in Java Eclipse 
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Fun Workplace
Assistant Vice President, Financial Center Leader (Former Employee) –  Falls Church, VAJanuary 4, 2017
Great Income and incentive bonuses. Great office locations. Great consumer and business products and services. Promotional opportunities across the country
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An okay job
Branch banker (Former Employee) –  Greenville, ALJanuary 4, 2017
Depending on the people you work with and the area you work in it can be okay. Strict guidelines, obviously it is a bank, but rules enforced in the wrong way. If you enjoy being talked down to like a dog and feeling incriminated when you have done nothing wrong you'll love it here.
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Bad management in Nags Head NC.
Vault teller (Current Employee) –  Nags Head, NCJanuary 4, 2017
Two part time tellers 20 hours a week and one full time. Bank is very busy in summer, no help! Manager is 26 years old and has no clue what he is doing. He is not pleasant to work with.
Pros
GOOD HEALTH CARE
Cons
NONE
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Production driven
BB&T (Former Employee) –  Forest Hills Road Wilson NCJanuary 2, 2017
BB&T call center is very strict and production driven. As in most call centers, as well as this one you are glued to the phone answering queued calls during the entire shift. Management wasn't always available, but when they were they are helpful.

As long as you met production, sales and attendance expected of you, you will be successful in this role.
Pros
Overtime, Great Health Benefits, Quarterly bonuses
Cons
Short breaks, scheduled lunches and Vacation black out dates
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Productive workplace with room for advancement
Branch Coordinator (Current Employee) –  Wilson, NCDecember 29, 2016
While working for BB&T, I have learned the importance of putting your best effort forward to ensure the daily demands on the job are met. The provides opportunity for growth and advancement.
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Difficult to advance. Must stay in a position for an extended period of time before transferring to a better position.
Centralized Fraud, Financial Crimes Analyst (Current Employee) –  Charlotte, NCDecember 28, 2016
A typical day starts with signing on a variety of applications and checking email, responding to each in a timely manner. Expected goals are resolution of an average of 14 items and 7 daily charge-offs. Each analyst has a dedicated ACD line that we must answer throughout the day. Calls may be our own clients or another analyst's client. Through diligent record keeping, each analyst is able to assist each call.
Pros
Flexible schedule
Cons
Feels like a deadend career path.
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A place of work for someone that is in their 40's or older.
Teller (Former Employee) –  Oak Island, NCDecember 28, 2016
If you are the type of person that has to be doing something at all times this is not the job for you especially in a tourist town. Great benefits, 401k and insurance packages.
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Productive work environment
Foreclosure Specialist / Transfer Representative (Current Employee) –  Greensboro, NCDecember 26, 2016
Branch Banking and Trust has a productive work environment in the Post Foreclosure Department. The department associates understand his or her assignment.
Pros
Federal Holidays Off
Cons
No Commission
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Overall rating

3.8
Based on 1,094 reviews
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Ratings by category

Work/Life Balance
3.7
Compensation/Benefits
3.8
Job Security/Advancement
3.3
Management
3.3
Culture
3.7