Pros: friendly customers and co-workers, safe environment
Cons: short breaks
Greeted customers and provided timely completion of client transactions, e.g., personal and commercial deposits, withdrawals, and loan payments introduced BB&T financial products and services to customers. Performed complex transactions, e.g., issuance of official checks, cash advances, close out transactions, etc. Handled cash limits of $100,000 documented withdrawals and deposits over $10,000 cash on Currency Transaction Report (CTR) forms prepared individual daily balance of teller cash transactions as well as other reports. Audited cash drawer and automatic teller machines (ATMs) on a daily basis updated and filed ATM documents serviced malfunctioning ATM kiosks. Opened vaults and signed out documents, e.g., money orders and checks; processed night drop transactions. Secured the branch premises before other employees entered the bank; attended quarterly security meetings with branch personnel and bank managers; completed monthly security and policy computer based training tests. Complied with all operating procedures as outlined in the Branch Operations Manual; handled proportionate volume of work based on branch demands. Demonstrated ability to deliver excellent customer service and provided team support.