I have been there for years. I have seen a lot of people come and go. It is for the competitive at heart. It also helps to have a thick skin. You must be able to take criticism both constructive (supervisors) and non constructive (clients). Most departments require mostly 2nd shift work hours. No department at the call center is all 8-5pm, although some departments have better hours than others. Being a team player is a must... People that are completely withdrawn usually wash - out! So if you are up for a challenge and easy to get along with... this may be the job for you.
Assisting clients with financial services. Cross selling products to help clients financial goals and products that best suit their lifestyle. Small town branch where everyone knew everyone. Friendly management and coworkers.
Branch Banker I (Current Employee) – Charleston, SC – May 16, 2016
A very solid company and job all around. competitive wages with very good benefits. If you are looking to start a career in banking BB&T is a great place to learn and grow with a company that is also growing.
great benefits, standard hours, room for advancement
Branch Banker Team Leader (Current Employee) – Cary, NC – May 12, 2016
Every region operates different. I absolutely love the Triangle Region. Learned how a manage and operate a branch by take store ownership. Learned how to network, speak confidently, overcome objections, ask the next best question and always do what is in the best interest of the client.
Each branch I worked at we operated as a team and we supported each other.
The hardest thing to do was to NOT love BB&T. If you did not like BB&T it was because of your personal choice OR bad experience that you chose not to forgive and forget.
Most enjoyable part of the job was helping clients achieve financial success and see their lives change and the clients appreciate you, your team, and organization.
Relationship Banker II (Current Employee) – Raleigh, NC – May 9, 2016
Typical night at work consisted of watching boxes of checks come through the line. Management team was excellent. Everyone enjoyed working with one another on night shift. There was nothing challenging about the job, other than trying to sleep during the day. The most enjoyable part of the job was that you learned different skills to be able to help the team.
BB&T as a company is a good Bank. However, management in the area i worked were not knowledgeable and did not promote. The area i worked in was audited due to not paying for hours worked. We are told that we have to work overtime but instead of receiving overtime pay we would just deduct it from our next weeks hours.
Very warm and friendly atmosphere and productive work place
Teller-part time (Former Employee) – Richlands, VA – May 5, 2016
A typical day at work would be opening the bank, working the night deposit bags, and then working the drive thru. I learned how to manage money, build client relationships, Multitask and become very productive at my job as a teller. My co-workers were very nice and productive, creating a very warm atmosphere for both the clients and the fellow co-workers. The most enjoyable part of my job was talking to clients and helping them with their questions.
Branch Banker III (Former Employee) – Lakeland, FL – May 1, 2016
You are working on a with minimal employees-- You are basically a number when it comes down to it instead of a valued employee-- Manager has between 2-3 offices and is always pre-occupied with her phone, emails, or texting to give undivided attention to you when you are trying to meet with her. Management does not follow up you, leaving you in limbo. Tells you one thing, then it does not happen; I inquired about another position, told that I would be able to have it, the manager stated she just needed to contact HR-- a few days later it was announced that the position was given to someone else. Co-workers are okay to work with, but are unhappy with their job/company but are afraid to say anything to senior management since they need their jobs. There is a negativity in the office.There are a lot of co-workers that call out on a regular basis. The most enjoyable part of the job is working with the clients and help ensure they are happy and satisfied, although there are a lot of complaints about the branch being short staffed and having to wait for an extended period of time,
Helping the clients
Not allowed any overtime, working with limited staff/frequent call outs
Typical Day: Very high paced, a lot of pressure, a lot of regulations to learn and maintain, total respect for all bank tellers and other customer service employees. Learned: The benefit of different types of accounts that can help to save you money and headaches, different aspects of how handle different situations. Management: is mainly concerned with profit, the push for more and dose not want you to take any time off for your personal appointments, family or sickness. Also will not back you in a sticky situation. When you do not complete task they expect you to handle regardless of the reason, they look for your replacement. Co-workers: I worked with a wonderful group of ladies, whom had no issues with the way I lead the group, and were very upset when I was replaced. Hardest part: Trying to complete all task to the managers satisfaction. Most enjoyable: part of this job was working with my fellow employees and all of the clients I made friends with.
A typical day provides you the opportunity to work with skilled, dedicated team members. Management in Project Office on the other hand is focused on process rather than the success of the project, which sometimes deviate. Process and structure adds value but over process burdens the projects. I would not recommend a position in Project Office.
An exciting place to work that provided new challenges everyday.
ML Underwriter (Current Employee) – Greenville, SC – April 25, 2016
An exciting place to work that provided new challenges everyday. After working with the same people for so many years, your co-workers were more like family, which made it easy and enjoyable to go into work everyday.