Working with co-workers was a bonus
Collections Representative (Former Employee) – Lumberton, NC – January 11, 2017
A typical day at work would be calm and laid back. Calls would run smoothly, clients would cooperate. The learning part came natural when it was time to assist clients who were in a difficult situation. At times, it would be difficult to converse with clients, but after showing empathy & compassion, it would ease the clients' mind. The reward is providing our clients with outstanding customer service. Co-workers are a plus and they were the ones who was willing to assist and help in difficult times. The management department usually had several meetings to attend and would not be available to assist us in any manner.
Called clients up until 9:00 P.M.