• Performed head teller responsibilities and help coordinate tellers to ensure that the teller
line is operating efficiently
• Offering financial products and services to individual consumers.
• Processing of all transactions,
• Maintenance of corresponding records
• Providing customer service to individual consumers.
• Build customer loyalty through – more... courtesy and friendliness.
• Ensure accurate and timely processing of basic transactions for banking center customers
• Balance daily work in accordance with established policies and procedures.
• Perform transactions in a professional manner to build customer confidence and trust.
• Resolve basic service issues or refer to appropriate associate to guarantee customer
satisfaction and retention.
• Promote consumer services and products, via customer education
and cross-sell referrals.
• Follow fraud prevention and security procedures. – less