BCD Travel Employer Reviews

Great benefits but less than average pay. Management is inept and not supportive. Great ability to learn as much as you can handle on your own time with the online courses available. Vendor visits are a huge plus.

My day consists of daily reports involving pulling data from several sources for a daily and monthly look of vendor revenue. Supporting managers, directors, and other depts with adhoc task. As well as maintaining vendor databases that build trending and forecast models. Reviewing contract accompliance as payment are recieved that reflect terms of deal.

Project Manager on Deloitte account. Worked with Executive Sponsors from the Business Unit and IT groups. Drove delivery of work product by managing deliverables and dates using standard project management skills.
Used Management skills to proactively highlight and manage factors that affected the project outcomes and risk identification. Created communication – more... plans and stakeholder management. Handled multiple projects: Process Improvement, Call Center upgrade to Telephony System for BCD Travel USA. Gathered and manager vendor relationships with Deloitte for Executive Sponsors.
Developed Project Plans to lay down the foundation of a Lean Six Sigma culture focused on providing Excellence in Customer Service.
Defined Processes by listening to the Voice of the customer. Created project and program goals. Focused on measuring key aspect of processes and collected relevant data.
Analyzed problems or improvement opportunities and provided solutions. Created plans for process improvement.
Designed and provided training of control systems for Managers and staff to strive towards to achieve business excellence.
Senior member of cross-functional project team consisting of SME’s, Developers, IT Managers and business units. Managed all changes and risk associated with project as member of Change Control Board.
Developed and implemented Project Management Process, Methodology, and governance. Managed a pool of Project Managers that handled project workload across multiple factories. – less

BCD Travel has been a pleasant surprise good people to work with and for.

Answered phones in a call center environment and worked with great fellow employees.

Excellent company to work for, especially if you are flexible with your schedule.
Exciting assisting travelers and finding the best alternative to assist with their situations
Virtual employee for 12 years, very comfortable
The hardest part of the job which was the most rewarding was learning international reservations.

I have worked at BCD travel for 14 years. It's been a stable company to work for, I'm just looking for a change.

Its all business everyone is caring and professional. I learned about working together, interacting with people, and being independent yet interdependent. Management is always around if you need them. Everyone knows their place. The coworkers are hard working and get along well with one another.
It's when weather is bad and it affects travel so everyone – more... needs to make sure the clients are satisfied. They reach their destination despite the weather. Just being their feeling a sense of belonging. – less

I do like working for BCD Travel overall. I have great co-workers and our team work is excellent. However, the support we receive from our management team is questionable.

I am looking for a similar postion where I can possibly advance, feel I am an asset to my team and also be a part of a more secure position.

I enjoy working with the clients and – more... make sure I provide excellent customer service and communication. With my experience, I fully understand travel industry policies.

Currently, our team works on rotating shifts. I would like to work more of a "set" schedule, if possible. – less

answering phone calls all day, and yelled my customers constantly with verbally abusive words.

Be prepared to grasp the reins and work with determination.

Its a corporate company..it deals with bussiness travel...my shift keep changing as we support US clients. joining bcd i have learnt GDS which is turbo saber..bcd had given a good exposer to me in turms of learning gds. Managment is very good, people get recognized here, good environment.

I was the first one at work, so you can say that I start work as soon as the doors are open. Before 8am I do as much of the previous days work before I start a new day. Checking on clients invoice to see that the amounts are correct, vat and billing, the send any that have to go out. Handle clients queries and update management on progress, and if I – more... am not successful ask my Manager for assistance. Log a call to the IT department regarding tickets that has not pull through onto my computer, or follow-up if IT department did not loaded the ticket range, and then capture the tickets onto my software.

I learned to keep up in a fast pace environment, to deal with clients professionally and to be wise in all I say and do, or it can come back to haunt you.

My manager was a great boss to work with, he was ever so ready to help and advise us to get out the travel industry. He always asked for more of our time.

Co-workers was jealous of the other departments benefits. Always busy because off the heavy loads.

The best part of the job is the free stuff we got from the suppliers.

I enjoyed the fact that I was always improving at what I was doing and growing within myself, as a person and a employee. – less

having to start working for BCD Travel was not as easy as one would think, it came with its advantages and disadvantages but as months went buy i learnt to adapt to an working environment, how to carry my self as an individual.
I have learnt to manage my self and the diffirent work task that i am given from time to time by planing my time and being – more... consistence. – less

As it was my first Job, had very good experinece working in BCD Travel and learnt many things in 44 months.

It was fun working in the company with co workers from diffrent places,

Every Day it was a New Day for me @work

I Learned a lot from the Managment and co workers

The hardest part of the Job if we dont get apprication from the seniors and the Managment when the given Task is done on time without any esculations. The Enjoyable part is Appricated by – more... the client and the seniors and the Managment/ – less