Case Manager (Current Employee) – San Antonio, TX – April 23, 2016
The ORR Call Center is the most unprofessional setting I have every worked at. The work performed helps marginalized people mostly from Central America. It is a wonderful mission. The management, however, is unprofessional. Several in management exhibit poor behavior (rudeness, harassment, foul language) on a weekly basis. I am sure upper management as well as Human Resources knows what goes on, but choose to remain silent. They could totally change the feel, the environment by deleting several of their top people. HR knows who they are. These Mussolini-like individuals behaved equally poorly during the 2014 summer surge. Yelling, harassment and threats are their typical behavior. By remaining silent, they are accomplices. Keep the federal government contracts coming!!! Enough is enough.
highly unprofessional staff, favoritism, ignore harrassment