Beachmint

Beachmint Employee Reviews

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Fraud Specialist/Operation Representative
Fraud Specialist/Operation Representative (Current Employee) –  Santa Monica, CAJune 14, 2013
• Verifying the validity of customer accounts and transactions
• Chargeback representation and data entry
• Customer Service - assist customers trouble shoot issues and managing membership via phone or email
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call center so just on phones and emails
Customer Representative (Former Employee) –  Santa Monica, CAApril 18, 2013
typical day at work consist of calls and responding to emails.
Pros
free lunch as they have a kitchen filled with snacks
Cons
no room for growth
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Shaky Startup
Customer Care (Former Employee) –  Santa Monica, CAAugust 29, 2012
No advancement or encouragement. They keep the "pass the buck" workers and do not coach the employees that need coaching.
Cons
poor management, parking far, horrible ways to measure quality!
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ok place to work if you dont waant to move up in a company, hire outside for promotions instead of within. its all about who you know, not experience
Customer Care Associate (Former Employee) –  Santa Monica, CAMay 5, 2012
no grace period. Not your average call center. No consistent guidelines, no coaching or counseling was provided in 10 months of being employed. no feedback from supervisors. Seems like they want a predominantly Caucasian work environment. training is not good, basically learn as you work. Everyone works differently and gives customers different information. best part about the job is its a casual dress code
Pros
provide free lunches, casual dress
Cons
unorganized, not consistent, no promotions within, lack of integrity, experience not taken into consideration, no loyalty to employees
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Great start-up with awesome group of people!!!
Director (Current Employee) –  Santa Monica, CAAugust 5, 2011
Wonderful workplace with great atmosphere and super smart people!!!
Pros
kitchen full with snacks, super casual
Cons
none!!
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Overall rating

3.2
Based on 6 reviews
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