Beacon Health Options Employee Reviews

Found 315 reviews matching the search
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Worst company I ever worked for
Administrative Assistant (Current Employee) –  New York, NYJuly 17, 2017
So much is wrong with this company that I don't know where to start. Poor management, cliques, favoritism, bullying, overworked, underpaid, slave work - assembly line culture. Manager uses employees to spy on one another.
Pros
None
Cons
Everything
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insensitive unaware, but driven, senior management
Intensive Case Manager (Former Employee) –  New York, NYJuly 14, 2017
Typical day at work is to service, telephonically mostly, a caseload of 80-100 client members. There is a heavy, heavy emphasis on compliance with documentation standards and preparing for internal/external audits. Serving clients with the limited provider network that some of the insured members have is difficult and time-consuming. Supervisors are good and helpful. Middle and senior management are so distant (not physically, but in terms of familiarity with the work). This makes working there difficult. Turnover is pretty high.
The company tries to promote a friendly, pleasant workplace. There are a lot of internal events to promote a positive environment, but these are generally on the surface and are inane.
Salary is NOT competitive, but benefits are fairly decent.
Pros
nice work location. middle management promotes teamwork
Cons
caseload size and impossible provider networks. senior mgmt.
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Helpful corporate staff
Director of Informatics and Analytics (Current Employee) –  Atlanta, GAJuly 6, 2017
Very helpful team of people at both the local and corporate level. Interesting structure of how the company is ran. Unfortunate recent RIF of management level staff.
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Terrible
Claims Processor (Former Employee) –  Latham, NYJune 30, 2017
Super hard to advance, they change the rules almost daily, & the managers suck. They only good thing is you can almost choose your own hours, and easy to flex time if needed.
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stress, fast pace but nice overall
Clinical Support Specialist II (Current Employee) –  Wixom, MIJune 29, 2017
You get to wear jeans, relaxed work place , but members are stressful always short staffed so the workload is heavy overtime is offered but very rarely.
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Good company
Data Integrity Clerk (Current Employee) –  Coral Gables, FLJune 28, 2017
Overall it is a great company to work for. But, do not expect to change positions, or get promoted to a higher level position. Currently the company is an unstable work place with no guarantee you will keep your job in 6 months.
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Production Company with lots of Opportunity for Advancement
Administrative Appeals Coordinator (Current Employee) –  Woburn, MAJune 26, 2017
Working with Beacon Health Options was definitely one of the most pleasurable times I've had within a company. The organization offered so much support and the environment was fun and still extremely professional. In less that 18 months, I was promoted twice and each department I moved into was so welcoming and driven. I would definitely recommend this a friend!
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Overall a good experience
Telephonic Autism Case Manager (Former Employee) –  Jacksonville, FLJune 26, 2017
Working for this company afforded me the opportunity to work with military members and their families who had autism. This position required me the work across three different states helping those in need.
Pros
serving my country in a cilvian capacity
Cons
racism
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Good foundation
Care Coordinator/Case Manager (Former Employee) –  Richmond, VAJune 19, 2017
Beacon has a generous PTO policy. Management is terrible. They micro manage, there is no flexibility and they are not on trend with the competition in regards to wages. There is absolutely no room for advancement. They do not groom and promote from within which is a disservice to the company. The turnover is extremely high and very frequent. Management fail to see their role in this.
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can be stressful and entertaining at the same time
Financial Recovery Team Lead (Former Employee) –  Norfolk, VAJune 19, 2017
I worked there for many years, i was laid off due to the company did away with our unit. It was a good company to work for but unfortunately, they have lay offs sporadically and unfortunately it was my departments time to take the hit.
Pros
compensation
Cons
stress
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Service Coordinator
Service Coordinator (Former Employee) –  Los Angeles, CAJune 17, 2017
Culture very Behavioral oriented and micro management regarding Service Coordinator duties with minimum chance for advancement. Chance to learn about how administrative office works.
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Nice work life balance
Service Liaison/Representative DOD (Former Employee) –  Bellevue, WAJune 5, 2017
Beacon health options was a great opportunity for me but there was a lot of things that I did not appreciate, in particular micro management. The management would not let the employees just work and do there jobs.
Pros
great scheduling
Cons
micro management
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Good company undergoing change
Director, Credentialing (Former Employee) –  Norfolk, VAMay 31, 2017
Very happy with work however since buy out of ValueOptions, the former ValueOptions staff have been reduced due to relocations and structural changes. Executives give message that care about service to the mental health populations. Emphasis is given to sales and marketing as well as clinical areas.
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Bellevue director gets her feelings hurts, holds grudges and fires often
Licensed Triage Consultant (Former Employee) –  Bellevue, WAMay 27, 2017
That says it. Incompetent brown nosers rise to the top and timid HR and managers don't speak up and serve as hatchet puppets. The best people are fired because no one wants to promote competition. Mediocrity lasts. Management lie about numbers and performance and everyone, including the trainers, are too anxious about getting canned to speak up to the top admin in VA.
Pros
Pay and steady hours, overtime opportunities
Cons
Non clinical and can be fired at any moment and Bellvue fires often
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Average Workplace
Clinical Appeals and Grievances Coordinator (Current Employee) –  Newark, NJMay 25, 2017
Average Workplace, great leadership, learning environment, growing experience, friendly co-workers, helpful staff, great café, comfortable settings, o
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Clinical Care Manager
Clinical Care Manager (Current Employee) –  Roseland, NJMay 23, 2017
Conducts telephonic assessments with individuals and facilities, collecting sufficient data to make appropriate referral and certification decisions. Collaborates and coordinates with providers and/or members of the treatment team to evaluate clinical appropriateness of treatment and interventions, and assist with the management of treatment across the continuum of care. Works to ensure treatment provided is timely and designed to meet the member’s individual needs. Works with providers and facilities to monitor and evaluate care at regular intervals to ensure progress towards goals. Uses agency clinical policy and procedures to administer benefits as designed by the member’s plan. Documents clinical data and certification decisions into the appropriate system, consistent with established guidelines and policies.
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Racist Biast Hateful Ungraeful
Care Coordinator (Former Employee) –  Miami, FLMay 23, 2017
Pay is good but they are one of the most horrible companies to work for. They are selfish, racist, only help their family members, liars, they set up employees to get fired there is lots of witchcraft going on here
Pros
Pay
Cons
Hostile Work Environment
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if you want to make money this isnt the place
Claims (Former Employee) –  Trafford, PAMay 22, 2017
No chance to advance, TERRIBLE RAISES if you get one, 401k is a joke, Insurance is expensive and trash. work hours are flexible. hardest part of the job is not wanted to quit everyday. there is no real team atmosphere.
Pros
flex scehdule
Cons
terrible pay.
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Decent Place to gain expirirence
Member Service Representative (Former Employee) –  Woburn, MAMay 19, 2017
Staff are great to work with however this company is overloaded with material and not enough staff. This can be very stressful and become overwhelming.
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Fast-paced detailed interesting work
Care Manager (Former Employee) –  Cypress, CAMay 18, 2017
This was a very fast-paced job which could be highly stressful at times (suicidal calls).

A typical day was spent on the phone helping clients find therapists for their particular needs.

The most enjoyable part if the job was helping the callers.
Pros
Salary, vacation, helping people
Cons
Always connected to ear phones -- couldn't leave the desk.
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Overall rating

3.2
Based on 316 reviews
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Ratings by category

Work/Life Balance
3.2
Compensation/Benefits
3.2
Job Security/Advancement
2.9
Management
2.8
Culture
3.0

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