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Beacon Health Strategies, LLC
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15 reviews

Beacon Health Strategies, LLC Employee Reviews

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  • Job Work/Life Balance
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CompletelyUnprofessional and Disorganized
Claims (Former Employee), CypressApril 14, 2015
They use the excuse of being a new company to have poor training, poor work flow guidelines, poor communication, and disorganization. People are constantly leaving the company which everyone is notified to at least 2 to 3 times a week per email. They hire mostly african americans and the darker or more urban you are, the more likely they are to treat you better. They constantly hire temps claiming they need help with their work and are understaffed, but once the temps are there they have nothing for them to do and they sit there for at least a week an a half with no work, and no login to a computer system.. They also don't have room/work stations for everyone, but keep bringing in temps with no where for them to work. They hire overqualified people and give them menial job tasks for low pay. Some of the supervisors treat the employees awful and when the employees are trained poorly by them, they blame the employee instead of their ability to train properly. I would never recommend anyone work for this company.
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Managed care in a quality setting
Clinical Manager, Mental Health and SA (Former Employee), Woburn, MAApril 10, 2015
Pros: Company events
Cons: Subject to client demands
Cutting edge company with good compensation and learning opportunities. Staff is 'with it', and smart. High level of performance is expected, but rewarded. Overall, a 4.5 star rating.
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Dynamic company with major growth over the last 5-8 years
Operations Manager (Current Employee), Woburn, MAFebruary 25, 2015
Pros: flexible schedule to work from home
Cons: work/ life balance
I've worked at Beacon Health Strategies for over 14 years, and have grown with the company.
The day to day work load is at times overwhelming, but very rewarding.
All the staff there are great to work with/ for.

Hardest part of the job, currently is work/ life balance with the growth of the company it is expected at times for this to be out of balance.

Best part of the day... Is when you have assisted with a member getting services they need to be a functioning part of society.
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SQL BI developer
Database developer (Current Employee), Boston, MAOctober 6, 2014
A typical day at work would be checking in the requests list, working on stored procedures, SSIS , SSRS or Crystal reports. Creating jobs, validating the data, meetings if any.
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No Accountability
claims (Former Employee), cypressSeptember 22, 2014
Pros: its a job
Cons: immature staff, no training, very busy office without enough employees, lots of mistakes done daily with claims. no growth, low wages
Employees are accountable but not management. Very immature employees in all departments. No Training and expected to do your job right. .. Very busy office without enough employees to do work load. Overwhelming work load. Management has no control of department nor the gossiping.
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Great Entry Level Experience
Implementation Specialist, Business Integration (Current Employee), Alameda, CASeptember 2, 2014
Pros: work from home, ability to take on variety of projects, friendly co-workers
Cons: frequent change in management
This is a great place to get core experience in the behavioral health industry.
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poor management practices, inadequate computer system that fails frequently, does not staff appropriately for work load. punitive
case manager (Former Employee), Louisville, KYMay 4, 2014
Pros: compensation
Cons: workload beyond capability, policies applied inconsistently, by discretion of supervisory staff
management with punitive and inconsistent employee feedback and assessment. I.T. and system issues that plague every facet of business implementation. Do not work to improve system barriers in effective manner, rather projects individual scrutiny on employees.
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Fast paced work environment. Lots of internal growth opportunities.
HR Generalist (Current Employee), Boston, MAApril 3, 2014
Great place to work--company is expanding and hiring internally.
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Horribly Disorganized
Member Services Rep (Former Employee), Cypress, CAJanuary 10, 2014
Pros: give me a minute....
Cons: low wages, unprofessional hr, disorganized, favoritism, gay manager with alcohol breath
I worked at the Cypress Center. Workflows are changed everyday. There is little to no training. Management staff stay locked in their office for hours on end. HR comes to work with wigs on backwards and sneezes extremely loud with her mouth open several times a day. No resumes are verified or references checked. Employees are forced to work for low wages for years on end. Only 3% increments raises once a year. Solicitations to providers are mailed out to old addresses wasting thousands of dollars due to returned mail. Rude flamboyant claims manager comes to work with alcohol on his breath. Management just promoted him. This place is a wreck waiting to happen
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Productive and efficient
Quality Management Coordinator (Current Employee), Miami, FLDecember 12, 2013
Pros: benefits, experience
Cons: far commute, job relocating office
I am still at this company. The only reason I am leaving is because of the long commute I go through everyday to get to and from work. As far as the work atmosphere, it is decent and I enjoy working in my position and department.
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Micromanagement Utopia
Technology (Current Employee), Boston, MAAugust 10, 2013
Pros: faneuil hall location is great, good 401k matching
Cons: very poor management and and culture which creates a very hostile and toxic environment
This company definitely sets the standard for excessive micromanagement. Every manager is so insecure about themselves and their employees. They fear being blamed for anything which is part of this company's culture so no one tries anything new and innovative and they control every aspect of their subordinates.

The lack of training is killing new employees especially and cripple seasoned employee from growing and rising to the next level.
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Hard work not recognized
Admin Spec (Current Employee), Woburn, MAFebruary 11, 2013
Awful management. Poor communication. Poor compensation and hard work is not recognized and appreciated.
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Productive and fun
Member Services (Current Employee), Woburn, MASeptember 27, 2012
Pros: great benefits, great team, great enviroment
Cons: short breaks
A typical day at work is dealing and satisfying customers and providers that need assistance. I have learned that customers are always right and to provide them with the best service. The management is great here, driven individuals that provide you witha ll the tools and guidelines. My coworkers are great, we believe in teamwork and help each other when needed. The hardest part of the job I would say not fulfilling a client or customers need. The The most enjoyable part of my is turning an irate member or provider frown into a smile.
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Great place to work
Member Service Representative (Former Employee), Woburn, MAJuly 10, 2012
Pros: free breakfast on fridays, 30 min lunch and 30 mins of breaks total
Cons: rude callers, can be very boring when it is slow
If you can handle calls from people who may be under the influence of a substance or are mentally ill, irate providers, monotonous claims calls here and there, and don't mind being connected to your desk all day by a headset, give this a try. Most calls are pleasant and people are pleased with the help you can provide. Management is encouraging.

About Beacon Health Strategies, LLC

COMPREHENSIVE CARE SINCE 1996 In close partnership with health plans, we help bring together the fragmented pieces of healthcare – Read more

Beacon Health Strategies, LLC Salaries

Member Service Rep
$32,000 per year
Business Manager
$120,000 per year