Operations Manager - Bealls Department Store
Bealls Inc. 174 reviews - Ormond Beach, FL

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General Summary:

To coach and develop the Receiving, Shoe, Cashier and Office teams to create an environment that consistently improves the customer experience through planning, directing and coordinating the operations of the store.


  • Extensive interaction with customers, associates and management team.
  • Some interaction with vendors and corporate visitors.

Summary of Duties and Responsibilities (Essential Functions):

Facilitate focused training on operational disciplines including expense control, housekeeping, maintenance, freight processing, Shoe department operations, and front end & checkout.

Partner with Store Manager and Regional Manager of Operations on the development of store specific plans to process freight from truck to sales floor.
Responsibilities include:
1. Backroom supervision

  • Receiving and processing from truck to stock racks
  • Backstock organization
  • RTV’s, damage processing
  • Transfers – shipping
  • Receiving Associates – supervision and review

2. Shoe Division – presentation, maintenance, staffing to achieve “5 Star Shoe Standards” on a daily basis.
3. Facilities & Systems Maintenance - Storewide maintenance incl. sales floor & fitting room cleanliness
4. Office Associates – supervision and review
5. Guest Service Counter Associates– supervision and review
6. Order Fulfillment – supervision and associate review
8. Cashiers – supervision and review
9. Payroll and expense control management - Storewide scheduling
10. Associate morale
11. Safety Program
12. Shrink Control
13. Ensure full compliance of the following:

  • All operational procedures and paperwork
  • Laws, Company policies and regulations

Partner with Store Manager and Regional Manager of Operations to manage assigned Store’s supplies and other needs/equipment.

Supervisory Responsibilities:

Supervises Processing, Shoe, Cashier and Office associates on a daily basis.


  • Minimum of 3 years of operations/retail management experience with a 2-yr college degree or equivalent upper-level retail management experience.
  • Ability to work well with all levels of management, build partnerships and influence teams.
  • Highly organized and ability to adapt to quickly changing priorities.
  • Proven ability to plan, organize, prioritize, and manage multiple tasks efficiently.
  • Excellent written and verbal communication skills.
  • Strong negotiation skills.
  • Proven ability to conduct effective Store walk-through's with Executive Leadership
  • Demonstrates entrepreneurial, strategic, and analytical skills
  • Schedule flexibility to include evenings and weekends to meet demands of the business.

E.O.E/Drug Free Workplace

About this company
174 reviews
Bealls, Inc. is the parent company of Bealls Department Stores, Inc, Bealls Outlet Stores, Inc., and Burkes Outlet Stores, LLC. The...