Operations Manager - Bealls Department Store
Bealls Inc. - Ormond Beach, FL

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General Summary:

To coach and develop the Receiving, Shoe, Cashier and Office teams to create an environment that consistently improves the customer experience through planning, directing and coordinating the operations of the store.

Interaction:

  • Extensive interaction with customers, associates and management team.
  • Some interaction with vendors and corporate visitors.

Summary of Duties and Responsibilities (Essential Functions):

People:
Facilitate focused training on operational disciplines including expense control, housekeeping, maintenance, freight processing, Shoe department operations, and front end & checkout.

Disciplines:
Partner with Store Manager and Regional Manager of Operations on the development of store specific plans to process freight from truck to sales floor.
Responsibilities include:
1. Backroom supervision

  • Receiving and processing from truck to stock racks
  • Backstock organization
  • RTV’s, damage processing
  • Transfers – shipping
  • Receiving Associates – supervision and review

2. Shoe Division – presentation, maintenance, staffing to achieve “5 Star Shoe Standards” on a daily basis.
3. Facilities & Systems Maintenance - Storewide maintenance incl. sales floor & fitting room cleanliness
4. Office Associates – supervision and review
5. Guest Service Counter Associates– supervision and review
6. Order Fulfillment – supervision and associate review
7. PRIDE
8. Cashiers – supervision and review
9. Payroll and expense control management - Storewide scheduling
10. Associate morale
11. Safety Program
12. Shrink Control
13. Ensure full compliance of the following:

  • All operational procedures and paperwork
  • Laws, Company policies and regulations

Process:
Partner with Store Manager and Regional Manager of Operations to manage assigned Store’s supplies and other needs/equipment.

Supervisory Responsibilities:

Supervises Processing, Shoe, Cashier and Office associates on a daily basis.

Qualifications:

  • Minimum of 3 years of operations/retail management experience with a 2-yr college degree or equivalent upper-level retail management experience.
  • Ability to work well with all levels of management, build partnerships and influence teams.
  • Highly organized and ability to adapt to quickly changing priorities.
  • Proven ability to plan, organize, prioritize, and manage multiple tasks efficiently.
  • Excellent written and verbal communication skills.
  • Strong negotiation skills.
  • Proven ability to conduct effective Store walk-through's with Executive Leadership
  • Demonstrates entrepreneurial, strategic, and analytical skills
  • Schedule flexibility to include evenings and weekends to meet demands of the business.

E.O.E/Drug Free Workplace


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About this company
118 reviews
Bealls, Inc. is the parent company of Bealls Department Stores, Inc, Bealls Outlet Stores, Inc., and Burkes Outlet Stores, LLC. The...