Contact Center (Former Employee), Spokane – March 5, 2013
Pros: pay and benefits
Cons: micro managers, production work, no longer member focused, sales driven
Too many negatives now. No longer "more than just money" the membership is too large now and BECU is no longer concerned about the members opinions and needs. They are limiting member service reps on how long they should be helping each member and way more mistakes and outsourcing doesnt help things. Hiring people without any financial background experience – more... isnt making members happy either. – less
Member Consultant (Current Employee), Seattle, WA – December 13, 2012
Cons: lack of advancement
BECU is a great place to work for! I've learned the importance of core values, and have met some really great people. Benefits are amazing, and a huge reason I've been with this company for such a long time.
Internal Support Specialist (Former Employee), Tukwila, WA – July 18, 2012
I enjoyed working at BECU for the most part. In recent years there has been a transition in the executive staff and the work environment has changed from a credit union to a banking environment. In my opinion, this is due to the hiring of all the former banking staff from the failed banks! Too bad since BECU was the best place to work!