Sales Associate/Retail (Current Employee) – Denver, CO – March 7, 2016
Overall this place a great company to work for. The product we carry is very diverse so I get to see and meet a lot of different people. My co-workers are great to work with and are very helpful all around. The hardest part of this job is getting acquainted with all of the new and changing merchandise and where it's located in the store. We have short breaks and to me hours are hard to come by at this particular moment. Management for the most part is great of course in every job we have those couple of bosses that we don't get along with but there has to be balance everywhere we go. I have learned how to accomplish tasks and special projects in a timely fashion and within a team environment seeing as though I usually work better in a more secluded environment.
Bridal Lead (Current Employee) – Renton, WA – March 10, 2016
I am no longer interested in working for this company. Therefore I am looking into options. Started in Florida as a Floor Associate for $8.00 and hour as part time. Transferred back here to Wash. and started here as part time. They liked my work so much as to want me to go to full Time for $9.00 an hour for some time before I discovered I was working under minimum wage so was raised to over $10.00. The I was promoted to Bridal Lead, but the raise did not come with the title. Have worked for 4 years under what should be the pay scale for my efforts. Continue to get great reviews, but was just told the .35 cents was all I was getting. So time for a change.
Assistant Manager (Former Employee) – Albany, NY – February 11, 2016
The day would start off with a morning huddle, where the manager would review the daily tasks that needed to be completed. I was in charge of the hard side of the building which included bridal registry, cookware, small electronics and a few others.
Other than providing customer service, ringing on a register you were also responsible for your departments. Making sure that they are filled and properly merchandised.
Because the store was not a hard plano gram store is gave me the opportunity to be creative with merchandising certain areas while still abiding by the company's guidelines.
Most of the employees were hardworking while other just did what they were asked to do.
Department Manager (Former Employee) – Rockville, MD – February 26, 2016
The day sometimes started at 6 am and didn't end until 7 pm. Constantly busy. Co workers were good, Hardest part of job was pleasing the DM, Regional Manager and VP every Tuesday. You think you are doing good by increasing sales and they would destroy your momentum in 1 second. Never satisfied and never gave any praise or thank you for all the hard work.
Customer Service (Former Employee) – Houma, LA – March 29, 2016
I was a cashier and the inventory control manager. They will keep you right under full time hours so you do not qualify for benefits. The compensation doesn't keep you above the poverty line and you will not advance within the company.
If you're interested in working for a secure company BBBY is the place to be. However, job growth is practically non-existent so be prepared to bring home that salary you negotiated from day one. This company is also archaic in their business structure. There isn't a work from home policy and vacation days are slim unless you negotiate for more. You only get the national holidays off so if you have children, be prepared to use a vacation day on Presidents' day. I work in the marketing department and I do arrive and leave on time so the work/life balance seems to be OK. I can't say there is much of a "culture" in this office. The most the company has to offer you is a catered lunch in December... and that's all. They're trying to bring up the retention rate but offering a trial "bring your dog to work" policy which has yet to be implemented. I'd rather get summer Fridays than see a dog sitting at my co-worker's desk. I have a biased opinion on management since it is a mystery to me as to how my manger received the role that she is in; therefore I cannot speak for everyone. If you sign up for the health benefits you only have one option so you'll be paying a $400 deductible throughout the year and $50 deductible for dental. The one thing you have to look forward to... a 2% raise in May. Don't spend it all in one place.
Floor Associate/receiving supervisor (Former Employee) – Westminster, CO – March 29, 2016
Fun place, fun people, Good management, GREAT benefits for full time employees. Hardest Part is being on your feet all day, but your constantly moving so it makes it easier. Interacting with customers all day long.
Full time Hard side lead associate (Current Employee) – Henderson, NV – January 16, 2016
We are a very high paced location. A volume store. I like working as a team with my co-workers. sometimes our management team (seven people) come off very confusing, one person tells you to do something the very next shift they have someone change what was just done. NOT efficient time management. They need to figure out how to communicate more efficiently.
Good Benifits, Holiday Pay, Sick Leave, Personal Days
Supervisor (Current Employee) – Midlothian, VA – February 4, 2016
Day to day work life at bed bath and beyond is slow in the morning and busy in the afternoon and evening. At night time is when the store can be slower depending on the time of year. This is the time when employees begin to clean up the store for the next day.
Manager (Current Employee) – West Hartford, CT – January 11, 2016
Poor upper management. Support staff weak. Lot's of freight and not so many hands to work it. Be willing to work very very hard (physically) Not very much room for advancement even if you are performing at a high level.
Make sure o get a high salary upon arrival as the 1%-2% pay increases will follow.
Managers will do well if they are willing to work no less than 60 hours a week.
A productive workspace where everyone is like family.
Customer Service Rep/Sales Associate (Current Employee) – Arlington, TX – November 13, 2015
Fun environment, though sometimes overwhelming when we are busy and short handed. Always keeping busy with a wide range variety of tasks. Learned how to deal with customers the right way, we treat or customers very well. Caring management but it is difficult to receive credit for the things you accomplish. Much is expected, but hardly anything is rewarded. Difficult company to move up in. Great group of people, very thoughtful. Your colleagues are like family. Great benefits and steady hours.
Free breakfast and lunch on occassion, management works with your schedule, great experience in costumer service.
Customer Service Associate (Former Employee) – Chattanooga, TN – November 3, 2015
While working for Bed Bath and Beyond is fun and exciting, it is also very tiresome and sometimes painful. Here's what I enjoyed: I liked working with brides and helping them during an exciting time in their lives. I liked seeing customers go home with smiles on their faces from our customer service. Our inventory was beautiful and I was always looking around at what was new. I would daydream about buying the new sheet sets or cookware. Here's what I didn't like so much: I was newer to customer service, and management did not make the transition easy. I was always being spoken down to, yelled at, or made to feel incompetent in some way if I didn't perform perfectly. Coworkers were fine, but management was cold and harsh. My preferences for hours didn't matter, even though I was in college and had other jobs. There were no benefits to speak of for part timers. The only real benefit we had was discounts on merchandise.
Retail Associate (Former Employee) – Merrillville, IN – October 22, 2015
It was a retail job. Very VERY stereotypical one. However, the employees, management, and even customers made it seem very unique. There wasn't a bad employee or manager. Favorites? Yes. But everyone pulled their weight and worked hard.
My biggest complaint about them would be the short lunch breaks. Very understanding though about schedule changes, calls offs (for valid reasons such as hospital trips, car trouble and the like) and even vacation time. Even for part timers. Just no benefits for part timers which makes sense. Benefits for full timers and managers was definitely VERY good from what I was told.
District Manager was EXCELLENT to work with and extremely understanding, even if you felt there was an issue with the company. He'd listen and try to understand your point and see if there was a way to resolve the issue. If not, he was extremely polite in letting you know there wasn't anything that could be done.
Working there in general
Not guarenteed your hours unless full time or higher.
Sales Associate and Registry Consultant (Former Employee) – Johnstown, PA – October 21, 2015
No matter how hard you work, or how much you achieve, you will never get ahead in this company. Unless you know someone, there is no room for advancement, or even a raise in wage. After two years I was refused both request is made for full-time and or a small raise. This company expects the most out of you for as little as possible, and I would never recommend working here to anyone.
Learn new things.
Short breaks, unfair work environment, and lack of respect from management.
Floor Associate (Former Employee) – Saint Peters, MO – September 15, 2016
a typical day at Bed Bath and Beyond actually is not bad at all. walking the sales floor making sure things are being put where they are supposed to be. as you walk the sales floor you want to make sure customers are satisfied while being there, greet them, check up on them from time to time and find out what is needed. the co workers range from being in high school all the way to being a senior citizen so there are a lot of people you will learn to get to know. what i learned within this job are better ways to sell, and better ways to work with customers. the hardest part of the job was staying later, while the store closes at 9:30 pm you will be working till almost 11. but it wasn't bad. the most enjoyable part was the holiday, the season will put you in place and make you feel a lot more comfortable.
Retail Sales Representative, Customer Service Desk (Former Employee) – Huntsville, AL – September 4, 2016
Bed bath and Beyond is not a bad company. I have been with the company for five years. I have worked at three different stores within the company for school purposes. I believe that one of the particular stores I worked for the management could have been of higher quality when it came to how to talk to employees, scheduling, and understanding of personal circumstances. I enjoyed my co-workers at each store. A typical day at work is either working at customer service helping customers & being a cashier or, working on the floor stocking products as well as helping customers. The hardest part of the job is working long hours in the evening getting off at 11 p.m. The most enjoyable part of the job is helping customers. There is not mush room for advancement. That is one of the features I did not like.
Front End Supervisor (Current Employee) – Elmsford, NY – September 7, 2016
A typical day at bed bath and beyond in the mornings it will start off slow , around twelve noon traffic begins at both customer service and the checkout area While working for this company I've learned that you should never let a customer leave unhappy you should always try to help them out even if that requires you to go above and beyond sometimeso. As Far as management we have a great management staff that's willing to help anyone with questions or if your having any trouble with a customer you call a manager and they will help you take care of the situation. The hardest part about working for the company is knowing how to be able to handle each customer at our busiest times and making sure each customer doesn't walk out unhappy, but overall bed bath and beyond do works together as a team to get things done.
Customer Service Representative (Former Employee) – Santa Rosa, CA – September 16, 2015
Very fast paced work environment with little to no variation in daily tasks. Supportive management, extremely focused on numbers and sales. No room for advancement unless hired as a manager. Most enjoyable part of the job was doing bridal tasks and getting to work with newly weds and engaged couples. Due to the large amount of customers attending the store we dealt with quite a bit of unsatisfied or unruly guests, which taught me to keep composure in stressful situations.